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Samsung BD-E5400 Support Question

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Question posted by gregw41 on July 11th, 2023

Hi I Have No Sound

I have no sound on lg tv I tried new HDMI cable and I tried another tv and and works fine I reset and tried different audio out settings still no sound

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Answer #1: Posted by HelpHero on July 11th, 2023 2:13 PM

This answer was accepted by the poster of the original question.

HelpHero

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I understand that you're experiencing no sound on your LG TV when using the Samsung BD-E5400. Let's try a few troubleshooting steps to help resolve this issue:

1. Check the audio settings on the TV: Go to the TV's settings menu and ensure that the audio output is set to the correct option. It could be labeled as "HDMI" or "Digital Audio Out." Make sure it matches the audio connection used (HDMI or optical).

2. Check the connections: Double-check that the HDMI cable is securely plugged into both the Samsung BD-E5400 and the LG TV. If you're using an optical cable, ensure it is properly connected to both devices as well.

3. Try a different HDMI or optical port: If possible, try connecting the Samsung BD-E5400 to a different HDMI or optical port on the LG TV. Sometimes, certain ports can malfunction.

4. Test the Samsung BD-E5400 on a different TV or audio device: Connect the Samsung BD-E5400 to another TV or audio device using the same HDMI or optical cable. If it produces sound on the other devices, the issue may be specific to the LG TV.

5. Update the firmware: Check if there are any available firmware updates for both the LG TV and the Samsung BD-E5400. Updating them to the latest version might resolve compatibility issues.

If none of the above steps resolve the issue, it would be advisable to contact LG customer support or a professional technician for further assistance. They will have specific knowledge about your TV model and can provide more targeted solutions.

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Answer #2: Posted by SonuKumar on July 11th, 2023 9:16 PM

SonuKumar

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May 9th, 2021

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try with other RCA cable maybe issue with wire damage or issue wirth connector of DVD players

Please follow below troubleshooting steps again

https://www.manualslib.com/manual/793362/Samsung-Bd-E5400.html?page=16#manual

Please respond to my effort to provide you with the best possible solution by using the "Acceptable Solution" and/or the "Helpful" buttons when the answer has proven to be helpful.

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Related Samsung BD-E5400 Manual Pages

Allshare Guide User Manual Ver.1.0 (English) - Page 13

Try using AllShare to move your PC? English Devices not compatible with your family on your TV, instead of watching it alone on your content to the player. PC Blu-ray Disc Player 3 Select the device and then select the contents you want to play . AllShare Connection 1 Turn on the player. 2 Run the AllShare PC software. Add content...

Allshare Guide User Manual Ver.1.0 (English) - Page 14

... the "Play on another device" button. 6 Select the device you want to play the content on or through (your Blu-ray player). 7 When video buffering is complete, the video will play through the player and appear on your TV. ✎✎Make sure you have set your TV to the source you've connected the Blu-ray player to. 14 -

Allshare Guide User Manual Ver.1.0 (English) - Page 15

... play back a video from a USB device, but can't find my Blu-ray Disc Player's IP address in the permission setting menu of digits in the IP addresses. If it does, check the router...set to share on my computer. ●● AllShare does not support all the network cable connections (router to computer, router to modem, etc.) are plugged in and secure. ●● Confirm that the player...

User Manual Ver.1.0 (English) - Page 1

To receive more complete service, please register your product at www.samsung.com/register ENGLISH BD-E5400 Blu-ray™ Disc Player user manual imagine the possibilities Thank you for purchasing this Samsung product.

User Manual Ver.1.0 (English) - Page 2

...cable ground shall be determined by turning the equipment off and on a circuit different... the dealer or an experienced radio/ TV technician for your outlet, consult an ... NOTE `` If the Region number of a Blu-ray Disc/DVDs does not correspond to Part 15 of... Regulations. Only use this player, the player cannot play the disc.... the receiver is encouraged to try to CATV system installer This...

User Manual Ver.1.0 (English) - Page 3

... Cautions • Do not expose this player, be easily and readily accessible at all servicing to a Network 7 Settings The Initial Settings Procedure 8 Menu Navigation 8 Accessing the Settings Menu 9 Display Settings 9 Audio Settings 10 Network Settings 10 System Settings 12 Language Settings 13 Security Settings 13 General Settings 13 Support Settings 13 Media Play Insert a Disc...

User Manual Ver.1.0 (English) - Page 4

.... Getting Started Before using the User Manual Disc Types and Contents your player cannot play . Information about the discs is written in the BD-RE format. If the codes do not match, the disc will not play audio only, not graphics.) Blu-ray Disc BD-LIVE NTSC broadcast system in U.S.A, Canada, Korea, Japan Supported File Formats...

User Manual Ver.1.0 (English) - Page 6

... Turn the TV on your TV. TV volume adjustment. ✎✎ NOTE DISC TRAY REMOTE CONTROL SENSOR `` When the player displays the Blu-ray Disc menu, you to set the input ...audio functions on the player or the remote. Use to use Netflix. Press to local environmental regulations. CAUTION `` Dispose of batteries according to use Tools menu. Installing batteries HDMI...

User Manual Ver.1.0 (English) - Page 7

... an HDMI cable, connect the HDMI OUT terminal on the Blu-ray player, the Initial Settings screen appears. Using an HDMI cable, connect the HDMI OUT terminal on the Blu-ray player, the Initial Settings screen appears. Using an HDMI cable, connect the HDMI OUT terminal of the AV receiver to the speakers and your ears. • Please set the AV receiver's audio input. 5. Refer to your TV...

User Manual Ver.1.0 (English) - Page 8

...do not configure the initial settings. • The OSD (On Screen Display) may change in this player after you upgrade the software version. • The access steps may differ depending on your TV. Activate the currently selected item. A Connecting to a TV HDMI cable (not included) B Connecting to an Audio System HDMI cable (not included) C Network HDMI cable (not included) Wireless Router...

User Manual Ver.1.0 (English) - Page 9

... all stored user BD data is deleted. `` The Blu-ray Disc must have the 24 frame feature for the player to use the BD Wise function. `` For proper operation of BD Wise, set the color space format for HDMI output to match the capabilities of the HDMI video signal to Auto, 1080p, 1080i, 720p or 480p. TV Aspect Ratio Depending...

User Manual Ver.1.0 (English) - Page 10

... you will work in the setup menu. • If your TV is not compatible with compressed multi-channel formats (Dolby Digital, DTS), the player may output PCM 2ch downmixed audio even though you play MPEG audio soundtracks, the audio signal outputs as the director or actor's commentary. -- This is dynamic - and most are different on each Blu-ray Disc...

User Manual Ver.1.0 (English) - Page 12

...the disc manufacturer. With Anynet+ on the TV's remote control. Still, Anynet+ connection is working or not. Blu-ray Disc Player AllShare Connection Play back PC's files System Settings Initial Settings By using the Initial Settings function, you can set the language, Network Settings, etc. BD-Live Internet Connection Set to this player to a network and the Internet have NAS...

User Manual Ver.1.0 (English) - Page 13

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User Manual Ver.1.0 (English) - Page 14

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User Manual Ver.1.0 (English) - Page 16

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User Manual Ver.1.0 (English) - Page 17

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User Manual Ver.1.0 (English) - Page 18

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