Ricoh MP C6003 Support Question
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Question posted by hosshoss779853322 on January 10th, 2024
What About Code Sc665-02 For My Machine ?????
Current Answers
Answer #1: Posted by freginold on January 10th, 2024 2:18 PM
https://www.copytechnet.com/forums/ricoh-savin-gestetner-lanier/122359-mpc-5503-sc-665-02-a.html
Answer #2: Posted by SonuKumar on January 11th, 2024 9:31 AM
SC665-02 indicates a communication failure between the BCU (Board Control Unit) and the Imaging IOB (Image Input/Output Board). This means these components aren't communicating properly.
Troubleshooting Steps:
Check Toner Bottles:
Remove toner bottles one by one. If the code disappears when a specific bottle is removed, replace that bottle.
Check Development Unit:
Remove the development unit. If the code disappears, replace the development unit.
Check Ribbon Cables (FFCs):
Inspect the flat flexible cables (FFCs) that connect the BCU, Imaging IOB, and Transport IOB (if applicable). Look for damage, loose connections, or debris. Reconnect any loose cables.
Replace Boards (if necessary):
If the above steps don't resolve the issue, you may need to replace one or more boards:
BCU (Board Control Unit)
Imaging IOB (Image Input/Output Board)
Transport IOB (if applicable)
Recommendations:
Consult Service Manual: Refer to the Ricoh MP C6003 service manual for detailed instructions and diagrams.
Contact Ricoh Support: Seek assistance from Ricoh's technical support team for specific guidance and potential warranty coverage.
Engage a Certified Technician: For complex repairs or board replacements, consider hiring a certified Ricoh technician to ensure proper diagnosis and resolution.
Additional Considerations:
Error Code Persistence: If the error code persists after attempting these steps, further troubleshooting by a qualified technician is necessary.
Power Cycle: In some cases, a simple power cycle (turning the machine off and on) may temporarily clear the error, but it's essential to address the underlying cause.
Remember:
Always exercise caution when working with electronic devices.
Disconnect the machine from power before attempting any repairs or component replacements.
Using genuine Ricoh parts is recommended for optimal performance and compatibility.
Please respond to my effort to provide you with the best possible solution by using the "Acceptable Solution" and/or the "Helpful" buttons when the answer has proven to be helpful.
Regards,
Sonu
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