Ricoh Aficio SP C231N Support Question
Ricoh Aficio SP C231N Support Question
Find answers below for this question about Ricoh Aficio SP C231N.Need a Ricoh Aficio SP C231N manual? We have 2 online manuals for this item!
Question posted by cozartt on January 10th, 2012
Paper Jam
How do I fix the error message "paper jam remove misfed internal path" ?
Current Answers
Answer #1: Posted by freginold on January 10th, 2012 11:05 AM
freginold
Member since:
December 20th, 2011 Points: 23,253,885
Member since:
December 20th, 2011 Points: 23,253,885
If you had a paper jam and this message is still showing, there may be either another sheet of paper inside the printer, or a scrap from the sheet you removed. Look at the paper you took out to make sure no corners or edges got torn off -- if so, you'll need to find that piece inside the printer.
If you got all of the paper out and the error still won't clear, open and close all of the covers and see if it goes away. Then turn the machine off, let it sit for a couple of seconds, and turn it back on. If the error reappears when the machine comes back on, then either there is a piece of paper (or something else, like a paperclip or piece of tape) somewhere inside the printer, or you most likely have a bad sensor that will need to be replaced.
If you got all of the paper out and the error still won't clear, open and close all of the covers and see if it goes away. Then turn the machine off, let it sit for a couple of seconds, and turn it back on. If the error reappears when the machine comes back on, then either there is a piece of paper (or something else, like a paperclip or piece of tape) somewhere inside the printer, or you most likely have a bad sensor that will need to be replaced.
Related Ricoh Aficio SP C231N Manual Pages
Operating Instructions - Page 6
... labelled "v" (indicating a hot surface). • The fusing section of this printer becomes very hot. After installing the memory unit, be taken when removing misfed paper. • Lifting the paper feed unit carelessly or dropping it may cause injury. • Do not pull out the paper tray forcefully. Handling the Machine's Interior
R WARNING: • Do not attempt...
Operating Instructions - Page 12
... limits.
Responsible party: Ricoh Americas Corporation Address: 5 Dedrick Place, West Caldwell, NJ 07006 Telephone number: 973-882-2000 Product Name: Laser Printer Model Number: SP C231N / Aficio SP C231N, SP C232DN / Aficio SP C232DN • Properly shielded and grounded cables and connectors must accept any interference received, including interference that
may cause undesired operation...
Operating Instructions - Page 13
... Instructions
Hardware Guide
1 Guide to read "Safety Information" before you use , be sure to the Printer 2 Installing the Printer and Options 3 Connecting the Printer 4 Configuration 5 Paper and Other Media 6 Replacing Consumables 7 Cleaning the Printer 8 Troubleshooting 9 Removing Misfed Paper 10 Appendix
Read this manual carefully before using the machine. For safe and correct use this...
Operating Instructions - Page 21
...& Status Messages on the Control Panel 93 Panel Indicator ...96 Printer Does Not Print 97
When the Printer is Not Going to a Computer via USB Cable 98 Other Printing Problems 101 Additional Troubleshooting 108
9. Replacing Consumables
Replacing the Print Cartridge 71 Replacing the Waste Toner Bottle 76
7. Removing Misfed Paper
When Paper is Jammed 109 When "Remove Misfeed Internal Path...
Operating Instructions - Page 65
... electricity
• Paper that has already been printed onto, except a preprinted letterhead. monochrome and color copiers, ink-jet printers, etc.)
• Special paper, such as they are especially likely when using the following paper as thermal paper, aluminum foil, carbon paper and con-
5
ductive paper
• Paper whose weight is heavier or lighter than a laser printer (e.g.
Operating Instructions - Page 107
Some internal parts become hot and are a burn hazard.
Remove all the cables from the socket. ASH137S
Place the tray on a flat surface. ... this case, clean the friction pad and paper feed roller as thinner or benzine.
When there is removed. Cleaning the Printer
Cleaning the Friction Pad and the Paper Feed Roller
If the friction pad or paper feed roller is dirty, a multi-feed ...
Operating Instructions - Page 110
If you do, the tray might get dirty with paper dust when using paper other than standard paper. B Pull out the plug from the printer.
89 Remove all the cables from the socket. Do not touch parts labelled "v" (indicating a hot surface).
• Do not pull out the paper tray forcefully.
While moving the machine, you move the...
Operating Instructions - Page 115
... print failed The print data could not be downloaded. Paper Misfeed Duplex Unit
Remove Misfeed Internal Path
There is a paper jam in the duplex unit.
Remove Misfeed Tray 1
There is a paper jam in Tray 1. If the error occurs again, contact your sales or service representative. Troubleshooting
Message
Explanation
Recommended Action
Controller FW download failed
Controller FW could...
Operating Instructions - Page 116
... indicated paper tray # (1 or 2) is almost out of toner.
See, p.71 "Replacing the Print Cartridge".
req. Replace (color) Print Cartridge soon
The printer is not installed input tray correctly. Set the waste toner bottle cortle, or the waste toner bottle rectly. Call service people to replace the waste toner box. toner. The error message...
Operating Instructions - Page 118
If so, check the error message on the power.
If you using the correct interface cable?
If it has a ... service representatives.
97
For details about printing the configuration page using the in- printer and the computer?
Load paper into the power outlet and the printer.
Confirm that the cable is correct. For details about the location of interface ...
Operating Instructions - Page 127
... blurred. • Paper is generally less
8
dense. tem], and then press the {#Enter} key. See the printer driver Help.
• If the Alert indicator on the control panel lights up and the following message appears on the control panel, replace the print cartridge of the printer may be dirtied.
106
If an error message appears on...
Operating Instructions - Page 130
.... ❒ Do not forcefully remove misfed paper, it will cause further misfeeds and possibly damage the printer. ❒ Paper jams can cause pages to get toner on the control panel: "Remove Misfeed Internal Path" "Remove Misfeed Tray 1" "Remove Misfeed Tray 2" "Paper Misfeed Duplex Unit" "Remove Misfeed Paper Exit" Check the location and remove the jammed paper. Torn pieces remaining inside...
Operating Instructions - Page 131
...".
110 Remove Misfeed Internal Path
There is a paper jam in Tray 1. Remove Misfeed Tray 1
5.
Remove Misfeed Paper Exit
There is a paper jam in the duplex unit.
See p.115 "When "Paper Misfeed Duplex Unit" Appears".
2.
Remove Misfeed Tray 2
There is a paper jam in the fusing unit.
4. Removing Misfed Paper
ASH135S
1. Paper Misfeed Duplex Unit
There is a paper jam in the...
Operating Instructions - Page 132
... Cover Open Lever, and then open the front cover with both
hands carefully.
When Paper is high around the guide, check for
jammed paper when it gets a little cooler. Important ❒ Since the surrounding temperature is Jammed
When "Remove Misfeed Internal Path" Appears
"Remove Misfeed Internal Path" appears when a paper jam has occurred in the fusing unit.
Open the front cover and...
Operating Instructions - Page 135
... of the cover firmly.
ASH067S
Note ❒ Do not pull out the paper tray (Tray 1). ❒ If paper is difficult to locate, pull out Tray 2 to
remove it. When "Remove Misfeed Tray 2" Appears
"Remove Misfeed Tray 2" appears when a paper jam has occurred in Tray 2, but it is jammed in Tray 2. Removing Misfed Paper
C Close the front cover with both hands carefully.
Operating Instructions - Page 136
... cleared. 115 ASH050S
9
If you cannot find the misfed paper, look inside the printer. ASH011S
B Carefully remove misfed paper under the transfer unit. ASH067S
Note ❒ When closing the cover, check that the error is Jammed
When "Paper Misfeed Duplex Unit" Appears
"Paper Misfeed Duplex Unit" appears when a paper jam has occurred in the duplex unit. After
closing the front cover, push...
Operating Instructions - Page 137
Removing Misfed Paper
When "Remove Misfeed Paper Exit" Appears
"Remove Misfeed Paper Exit" appears when a paper jam has occurred in the fusing unit. Open the front cover and remove the paper following the same procedure as for internal path.
Reference For details about the procedure, see p.111 "When "Remove Misfeed Internal Path" Appears"
9
116
Operating Instructions - Page 151
... area, 45 Print cartridge, 71, 123 Printer does not print, 97 Printing configuration page, 16 Printing test page, 16
R
Ready indicator, 4 Rear cover, 2 Rear view, 2 Registration roller, 89 Remove misfed internal path, 111 Remove misfeed duplex unit, 115 Remove misfeed paper exit, 116 Remove misfeed tray 1, 113 Remove misfeed tray 2, 114 Removing misfed paper, 109 Replacing the print cartridge, 71...
Operating Instructions - Page 193
... paper is larger than the paper size specified in a paper jam. B Press {U} or {T} to continue printing when a paper size or paper type error occurred. A While an error message is selected, the print job may be cut short, or other problems may occur.
29
Important ❒ The tray cannot be performed using the form feed function could result in the printer...
Features Guide - Page 27
... Removable ...Printers
Aficio SP C311N/ I I I
I
C312DN
Aficio SP C220N/ I I I C221N/C222DN
Aficio SP C231N/ I I I C232DN
Aficio SP C420DN I I I I I I I I I
Aficio SP C420DN-KP I I I I I I I I I HotSpot
Aficio SP C820DN I I I I I I I I I I I
Aficio SP C821DN I I I I I I I I I I I
Aficio GX2500
II
Aficio GX3000* I I I I
I
Aficio GX e3300N* I I I I
I
Aficio GX3050N* I I I I
I
Aficio...
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