Ricoh Aficio MP C4500 Support Question
Ricoh Aficio MP C4500 Support Question
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Question posted by librolol on February 10th, 2012
Not Printing Web Images
We are having trouble printing images in documents using the Ricoh Aficio C4500 PCL5c. When a document is sent over the network to print that has an image/picture/clip art from the internet in it, the printer just displays a block of blacked-out or black and white space. How do we fix this so it will print images?
Current Answers
Answer #1: Posted by freginold on February 10th, 2012 6:51 PM
freginold
Member since:
December 20th, 2011 Points: 23,253,895
Member since:
December 20th, 2011 Points: 23,253,895
When you say documents, do you mean PDF documents? If so you may need to purchase a Postscript kit to allow your printer to translate PDF files. You can try downloading the Postscript driver from the Ricoh website, but without the Postscript kit the ability to print PDFs may be mediocre at best. Another option to try for PDF files is to check the box in the print driver properties that says "Print file as an image."
If the documents you are printing are not PDF files, and are regular documents such as Word files or web pages, then you may want to try reinstalling your driver. There may be a setting somewhere that got changed, or your driver may be corrupted. Instead of reinstalling PCL 5c, you could try using PCL6, which is a newer driver that may work better on the C3001.
If the documents you are printing are not PDF files, and are regular documents such as Word files or web pages, then you may want to try reinstalling your driver. There may be a setting somewhere that got changed, or your driver may be corrupted. Instead of reinstalling PCL 5c, you could try using PCL6, which is a newer driver that may work better on the C3001.
Related Ricoh Aficio MP C4500 Manual Pages
Network Guide - Page 5
... 56 On-demand E-mail Notification 57
iii Using a Printer Server
Preparing Printer Server 23 Printing notification via SmartDeviceMonitor for Admin 43 Changing the Network Interface Board Configuration 43 Locking the Menus on a Network 2
Initial Settings Overview 2 Initial Settings...5
1. Monitoring and Configuring the Printer
Using Web Image Monitor 35 Displaying Top Page 37 When...
Network Guide - Page 34
... server.
Click [OK], and then wait until Web Image Monitor starts automatically.
ea, and then click [NetWare].
• Print Server Name: Enter the NetWare print server name. The initial value is not active on to the file server as a Print Server (NetWare 3.x)
1
Follow the procedure below to use the interface board as a NetWare remote printer, the...
Network Guide - Page 35
... complete.
and printer.
A dialog box for the computer
Select the printer you want to connect the machine as a Print Server (NetWare 4.x, 5 / 5.1, 6 / 6.5)
Wait several before restarting Web Image Monitor. Follow the procedure below to con- Use the [Network]
figure, and then click [Next]. tomatically.
word, and then click [Login]. D the list, match the frame types
of...
Network Guide - Page 36
...
1
Wait several minutes before restarting Web Image Monitor. pure IP environment of the print queue. Reference
p.26 "Setting Up as a Print Server (NetWare 3.x)"
Important
❒ When creating a queued print server in a pure IP environment, set it to connect the machine as a remote printer for use in a pure IP environment.
❒ To use the printer in a pure IP...
Network Guide - Page 37
... [Login]. For details about the login name and password, consult your network administrator.
O Click [Manual load] in the [Assignments] area.
ties...using NIB Setup Tool. Click [OK], and then wait until Web Image Monitor starts automatically.
P Check the settings, and then click
[OK].
D Select the printer you to the file server as an ad- I In the [Class of new object] box,
click [Print...
Network Guide - Page 38
...
the {Insert} key, and then enter a print server name.
Use the same printer name specified using PCONSOLE
A Enter "PCONSOLE" from the
command prompt. E Press {Esc} key to return to
a printer.
Configuration is now complete.
1
Wait several minutes before restarting Web Image Monitor.
G On the [Available Options] menu,
click [Print Server Information], and then press the {Enter...
Network Guide - Page 39
... x" is in the Web browser appears.
Q From [Print Server Configuration
Menu], select [Queues Serviced By Printer]. You can select several queues.
appears, and then select [Yes] to
[Print Server Configuration Menu].
For details about the login user
name and password, consult your
network administrator.
31 Using NetWare
J From the [Print Server Configuration]
menu, select...
Network Guide - Page 40
... as a remote printer under
Wait several minutes before re-
starting Web Image Monitor. C In the [Class of the print queue.
D In the [Print Queue Name] box, enter
the name of new object] box,
click [Print Queue], and then click [OK].
Important
I Click [Logout].
❒ To use the printer as a remote printer under NetWare 4.x, 5 / 5.1,
Reference
6 / 6.5, set it...
Network Guide - Page 42
...] menu.
Click [OK], and then wait until Web Image Monitor starts automatically.
F Enter the user login name and
password, and then click [Login]. H Confirm the settings, and then
click [OK].
Using a Printer Server
Setting up using NIB Setup Tool
A Log on to the file server as a Print Server (NetWare 3.x)"
34 Wait several minutes before restarting...
Network Guide - Page 43
... • Interrupting currently printing jobs • Resetting the printer • Managing the Address Book • Making machine settings • Making network protocol settings • Making security settings ❖ Configuring the machine To perform the operations from Web Image Monitor become available. ❖ Recommended Web browser • Windows:
Internet Explorer 5.5 SP1 or...
Network Guide - Page 47
Job
Display all print files.
6. Using Web Image Monitor
About Menu and Mode
There are displayed. Home
The [Status], [Configuration], [Counter], and [Inquiry] tab are two modes available with Web Image Monitor: user mode and administrator mode. Document Server
Display files stored in the Document Server.
3. Printer: Print Jobs
Allows you to display list of the tab menu are displayed...
Network Guide - Page 52
... to
[Search Device], and then click [TCP/IP], [IPX/SPX] or [TCP/IP SNMPv3]. Monitoring and Configuring the Printer
D On the [Tools] menu, click [NIB Set-
A list of Web Image Monitor appears. The [System] page of machines using Web Im- Note ❒ For details about the user name and password, consult your network administrator. A Web browser opens...
Network Guide - Page 53
... Device...Web Image Monitor administrator appears.
Select the protocol of machines using SmartDeviceMonitor for Admin.
vice Settings], and then click [Select Paper Type].
Select a paper type in the [General Settings] on [Configuration] page. Prints jobs can be managed and func-
For details about the login user name and password, consult your network administrator. If you are using...
Network Guide - Page 56
...
password, and then click [Login].
tings you are using TCP/IP SNMP v3, enter the user authentication. D...network administrator.
If you want to
[Search Device], and then click [TCP/IP], [IPX/SPX] or [TCP/IP SNMPv3]. A Web browser opens and the dialog box for entering the login user name and password for Admin. F Click [Configuration].
E Quit SmartDeviceMonitor for the Web Image...
Network Guide - Page 58
... administrator ap- pears. For details about the login user
name and password, consult your network administrator. A list of the machine
G Quit Web Image Monitor.
D Enter the login user name and
password, and then click [Login].
Select the protocol of machines using up to change the
ed protocol appears.
Load Fax Journal
A For details about...
Network Guide - Page 59
.../IP SNMPv3].
[Search Device], and then click
IPX/SPX or [TCP/IP SNMPv3]. Spool Printing Job List appears in the Web Image Monitor.
A B Start SmartDeviceMonitor for the Web Image Monitor administrator appears. name and password for Admin. name and password, consult your
For details about the login user name and password, consult your network administrator. List(Printer...
Network Guide - Page 63
...for sending and receiving e-mail.
• Items in the Select Groups/Items to use on-demand e-mail notification.
Auto E-mail Notification
A Click [Configuration] in Notification ...Web Image Monitor.
55
Check your mailing environment, and then specify the necessary items. You can also perform mail authentication for access to [Detailed Settings of Each Item]. cation] on the [Device...
Network Guide - Page 64
... address or domain name to prevent illegal use for SMTP AUTH.
• SMTP Auth. C Click [OK]. E Quit Web Image Monitor.
56
Mail authentication
You can set or change the password for requesting information by email and to restrict accesses based on the [Device Set- When mail is sent to the SMTP server, authentication is PLAIN...
Facsimile Reference - Page 262
...Using LAN-Fax Driver
From "SmartDeviceMonitor for Admin", "SmartDeviceMonitor for Client", or Web Image Monitor, you cannot enter anything in memory capacity between this machine and a computer. However, if the volume of communication data from the machine's transmission results.
Result notification e-mail is sent when printing...mail TX results]. The [Device Address] box is unavailable ...
Troubleshooting - Page 70
...; For details about [PDF Menu], see the Web Image Monitor Help.
formed characters. Reduce the number of High Compression PDF files are not supported. devices can -
PDF files do not print High compression Open the application used to print and then print. and then print the file using the application's
[PDF Direct Print].
Fonts were not emduces strange or mal...
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