Ricoh Aficio MP C3501 Support Question
Ricoh Aficio MP C3501 Support Question
Find answers below for this question about Ricoh Aficio MP C3501.Need a Ricoh Aficio MP C3501 manual? We have 1 online manual for this item!
Question posted by dip1ashukur5051 on April 23rd, 2014
Problem Installing Ricoh Mp C3501 Scanned Documents Windows 8
i install Ricoh Aficio MP C3501 to my laptop using windows 8. I can print document but I can't scan file sent to my laptop. When I try connection printer to laptop it's succeeded. Anyone can't help please.
Current Answers
Answer #1: Posted by freginold on April 24th, 2014 4:50 PM
freginold
Member since:
December 20th, 2011 Points: 23,253,885
Member since:
December 20th, 2011 Points: 23,253,885
Hi, some things to check:
- Make sure your network type is set to Work or Home, and both Network Discovery and File Sharing are turned on.
- If your Windows user accound doesn't have a password, turn off Password Protected Sharing.
- Try linking to the folder using the IP address instead of host name (or vice versa).
If none of those fix the problem, your copier may need a firmware upgrade. Windows 8 uses a newer version of SMB for scanning than older copiers were designed for, so the copier's firmware may need to be upgraded to be able to scan to Windows 8.
- Make sure your network type is set to Work or Home, and both Network Discovery and File Sharing are turned on.
- If your Windows user accound doesn't have a password, turn off Password Protected Sharing.
- Try linking to the folder using the IP address instead of host name (or vice versa).
If none of those fix the problem, your copier may need a firmware upgrade. Windows 8 uses a newer version of SMB for scanning than older copiers were designed for, so the copier's firmware may need to be upgraded to be able to scan to Windows 8.
Related Ricoh Aficio MP C3501 Manual Pages
Security Target - Page 1
.... All rights reserved. This document is a translation of Aficio MP C3001/C3501 series Security Target are reprinted with written permission from IEEE, 445 Hoes Lane, Piscataway, New Jersey 08855, from IEEE 2600.1, Protection Profile for Hardcopy Devices, Operational Environment A, Copyright © 2009 IEEE. Aficio MP C3001/C3501 series Security Target
Author : RICOH COMPANY, LTD. Date : 2011...
Security Target - Page 3
...32 2.4.2 Consistency Claim with Security Problems and Security Objectives in PP ......... 32 2.4.3 Consistency Claim with Security Requirements in PP 33
3 Security Problem Definitions 36
Copyright (c) 2011 RICOH COMPANY, LTD. Indirect User ...10 1.4 TOE Description...11 1.4.1 Physical Boundary of TOE 11 1.4.2 Guidance Documents 14 1.4.3 Definition of TOE 21 1.4.4.1. TSF Data ...27 1.4.5.3.
Security Target - Page 8
...of TOE
Names
Ricoh Aficio MP C3001, Ricoh Aficio MP C3501, Ricoh Aficio MP C3001G, Ricoh Aficio MP C3501G, Gestetner MP C3001, Gestetner MP C3501, Lanier MP C3001, Lanier MP C3501, Lanier LD630C, Lanier LD635C, Lanier LD630CG, Lanier LD635CG, nashuatec MP C3001, nashuatec MP C3501, Rex-Rotary MP C3001, Rex-Rotary MP C3501,
MFPs
Versions
Software System/Copy Network Support Scanner Printer Fax...
Security Target - Page 9
.... infotec MP C3001, infotec MP C3501, Savin C9130, Savin C9135, Savin C9130G, Savin C9135G
FCU name
Names
Options Fax Option Type C5501
Page 8 of 93
Versions
OpePanel
1.04
LANG0
1.04
LANG1
1.04
Data Erase Std
1.01x
Hardware
Ic Key
01020700
Ic Ctlr
03
GWFCU3-21(WW) 03.00.00
Keywords
: Digital MFP, Documents, Copy, Print...
Security Target - Page 11
Storage and printing of documents using a Web browser installed on the client computer, -
SMTP Server A server used for @Remote. RC Gate An IT device used by the TOE for the MFP using the printer driver installed on the client computer, - A transfer path to other external interface for e-mail transmission of the stored documents in the TOE to communicate with Windows authentication...
Security Target - Page 14
...Operation Panel") The Operation Panel is an output device to the Controller Board. 2. Transfers operation instructions from other fax devices using the G3 standard for the Operation Panel Control ...Control Board is the identifier for connection to read paper documents, Printer Engine that constitute the TOE, is shipped. - The Engine Control Software is installed in which is one of the...
Security Target - Page 15
.../C3501/C4501/C4501A/C5501/C5501A
Aficio MP C3001G/C3501G/C4501G/C4501AG/C5501G/C5501AG
Operating Instructions
About This Machine
D088-7603A
- During installation, this TOE: [English version-1], [English version-2], [English version-3], and [English version-4]. USB Port The USB Port is a board that is provided with individual TOE component. Details of user guidance documents...
Security Target - Page 16
...RICOH COMPANY, LTD. Quick Reference Copy Guide
D088-7526
- Help
83NHBUENZ1.20 v116
FCU
- App2Me Start Guide
D085-7906B
- Manuals for Administrators
Aficio MP C3001/MP C3001G/MP C3501/MP C3501G/MP C4501/MP C4501G/MP
C4501A/MP C4501AG/MP C5501/MP C5501G/MP C5501A/MP...English Version-2
TOE Components
MFP
Guidance Documents for Administrators: Using this Machine in a Network Environment...
Security Target - Page 17
... of 93
Aficio MP C3001/C3501/C4501/C4501A/C5501/C5501A
Aficio MP C3001G/C3501G/C4501G/C4501AG/C5501G/C5501AG
Operating Instructions
About This Machine
D088-7609
- Help
83NHBUENZ1.20 v116
FCU
- App2Me Start Guide
D085-7905B
- Notes for Administrators: Using this Machine in a Network Environment Compliant
with IEEE Std. 2600.1TM-2009
D088-7709
- Quick Reference Printer Guide...
Security Target - Page 18
... 2011 RICOH COMPANY, LTD. [English version-3]
Page 17 of This Machine
D029-7904
- Quick Reference Scanner Guide
D088-7885
- Notes for Product
MFP
- Help
83NHBUENZ1.20 v116
FCU
-
[English version-4]
TOE Components
MFP
Table 5 : Guidance for English Version-4 Guidance Documents for Administrators Security Reference Aficio MP C3001/MP C3501/MP C4501/MP C4501A/MP C5501/MP C5501A MP...
Security Target - Page 19
...on Security Functions
D088-7706
- Page 18 of 93
MP C3001/C3501/C4501/C4501A/C5501/C5501A
Aficio MP C3001/C3501/C4501/C4501A/C5501/C5501A
Operating Instructions
About This Machine
D088-7605A
- Notes for Users Aficio MP C3001/MP C3501/MP C4501/MP C4501A/MP C5501/MP C5501A MP C3001/MP C3501/MP C4501/MP C4501A/MP C5501/MP C5501A D089-6908A
- Quick Reference Printer Guide
D088-7805
-
Security Target - Page 23
... documents from the printer driver installed on the client computer. If locked print, hold print, or sample print is specified, the TOE deletes printer documents when printing is complete. The scanned documents will be sent to the guidance document, users first install the specified printer driver on their own client computers, and then use this evaluation. -
Copyright (c) 2011 RICOH...
Security Target - Page 24
... to send paper documents, documents in the client computer, and fax documents to the guidance document, users first install the specified fax driver on their own client computers, and then use this function can be scanned and stored using the Operation Panel. Those documents stored in the TOE are sent by fax from the fax driver installed on the client computer...
Security Target - Page 28
...Type Protected data
Confidential data
Table 9 : Definition of 93 data
1.4.5.2. Functions
The MFP applications (Copy Function, Document Server Function, Printer Function, Scanner Function, and Fax Function) that identify the TOE include System/Copy, Network Support, Scanner, Printer, Fax, RemoteFax, Web Support, Web Uapl, NetworkDocBox, animation, PCL, OptionPCLFont, LANG0, LANG1 and Data Erase...
Security Target - Page 29
..., unless otherwise specified, "HDD" indicates the HDD installed on the external authentication server connected to use the TOE.
One of the procedures for identification and authentication of document data, such as "fixed auto logout time". One of TOE users who are authorised to 999 seconds.
Documents printed from beginning to each normal user, MFP administrator, and...
Security Target - Page 30
... Fax Data Storage Function. One of the document data attributes. Documents scanned and stored using Fax Function, and those stored using Printer Function. The Operation Panel is authorised, and it can be identified".
One of a touch screen LCD and key switches.
Documents sent by e-mail or sent to their purpose of the stored document types. A general term for each function...
Security Target - Page 31
... documents by using SMB protocol or that sends documents to read and delete received fax documents. The documents that transmits fax data and stores the documents using Scanner Function. Also, this function include: scanned documents using Scanner Function, and scanned and stored document data using... Request Notification screen on client computer. Copyright (c) 2011 RICOH COMPANY, LTD.
Security Target - Page 33
... connect ...RICOH COMPANY, LTD. Also, the description is the Hardcopy devices...Document Server Function is written in English, the security problem definitions in chapter 3 and security objectives in the PP and security objectives of Copy Function, Scanner Function, Printer Function or Fax Function. Although the PP is also available when installing...scanner device and print device, ...
Security Target - Page 87
... be deleted. Copyright (c) 2011 RICOH COMPANY, LTD. Web browser
Document Server Function
Web browser
Document Server Function
Web browser
Document Server Function
Web browser
Printer Function
Web browser
Fax Function
Page 86 of 93
Document Server documents Scanner documents
Fax transmission documents Printer documents Fax reception documents
Print Delete
E-mail transmission Folder...
Security Target - Page 94
... forwarded. This function also can be used for each function type is as input...Printer Function, Scanner Function, Document Server Function and Fax Function)
Function type
Page 93 of 93
The values specified for integrity verification so that the integrity of the FCU Control Software can be verified.
The TOE verifies the integrity of the audit log data files. Copyright (c) 2011 RICOH...
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