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Ricoh Aficio MP 3351 Support Question

Ricoh Aficio MP 3351 Support Question

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Question posted by thomasehall on June 21st, 2011

App2me

I am trying to figure out the app2me stuff so I can scan with my machine (Ricoh Aficio MP 3351). I have installed software on my desktop, started the software on copier, loaded a widget app. I am getting the "cannot detect a machine that is available" message. I tried waking up copier, same error. When I access the app2me on the copier with the "other functions" button I get a "user is not programed" message. Not sure how to proceed, any help appreciated, Thanks, Tom,  Also I have specified the IP of the machine under preferences but no luck either...

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Related Ricoh Aficio MP 3351 Manual Pages

Quick Reference Guide - Page 1

... vary from machine modes and finisher configurations. Applications; Please refer to replace the Users Manual supplied with the copier. Ricoh Amencas Corporation Quick Reference User Guide Copy D o o ument Pr ' o t i f oxiS Server canner Black/White Multifunction MP 2050/2550 2800/2851 MP 3300/3351 MP 4000/4001/4501 MP 5000/5001 Color Multifunction MP C2000/C2550 MP C2800/ MP C3000/C3001...
Quick Reference Guide - Page 7

...copier screen. •7.1,1- Icrdttrepac toeapylvs. the machine assembles copies as [Collate]. j-j -ca). Use Stack when setting multiple pages in a multi-page original. When a finisher is installed... try;*t.ialter.; Use Rotate Sort when your machine does not have one paper tray loaded with 8.5x11 paper in landscape orientation and the other tray loaded with the device the machine ...
Quick Reference Guide - Page 24

... Size "Tray 2" 3. Printing an Envelope Printing an Envelope Note: This job is only available on the Ricoh Aficio MP 2851/MP 3351 1. Go to the copier, make sure you have selected the bypass tray for this function. Press Enter 6. Press Enter 8. Load envelope Flap down, "Face Up," Short Edge Feed, "Put in Long Ways" 4. Camrrlir IticatirIg Ituar...
Quick Reference Guide - Page 33

...are not immediately deleted after printing. Store and Print enables users to printing the entire job. RICOH Aficio PEI Pravertiec Setup Paper P.KCualt,1 %/didAxos11,,kte:nat4 0[1,1PCLI • `,;,1[1).1arrzlPrint Faper S ...panel. Stored Print/Store and Print: Identical in functionality to enter a password. Load . entaicr: F'allak I1Page per Sr i 2upl% San. n:ore De/...
Quick Reference Guide - Page 36

...Ipt'6N-putroft$c [-a- .A c Pa; ;woos d 4,9 dot nutrittbyt% Recycled etttngo Save... up to the copier. Epor Size: Lonttei.r Il15" 11"1 Antn TnIp RelFr7 Plain E. V Lod, c-d PrrA ala litv ID! ... user Information: Enter [User ID] at the copier. After entering the password for the job, the job will print and immediately delete from queue. 4r, RICOH Alit it, MP C7 Tif) PC1 I., Piit i ., t ...
Security Target - Page 1

.../3351 series with written permission from IEEE, 445 Hoes Lane, Piscataway, New Jersey 08855, from IEEE 2600.1, Protection Profile for Hardcopy Devices, Operational Environment A, Copyright © 2009 IEEE. All rights reserved. Aficio MP 2851/3351 series with DataOverwriteSecurity Unit Type I Security Target are reprinted with DataOverwriteSecurity Unit Type I Security Target Author : RICOH...
Security Target - Page 7

...The MFP is identified by its name. MFP versions consist of TOE Name s Ricoh Aficio MP 2851, Ricoh Aficio MP 3351, Savin 9228, Savin 9233, Lanier LD528, Lanier LD533, Lanier MP 2851, Lanier MP 3351, Gestetner MP 2851, Gestetner MP 3351, nashuatec MP 2851, nashuatec MP 3351, Rex-Rotary MP 2851, Versions Software System/Copy 1.02 Network Support 7.34 Scanner 01.12 Printer 1.02 Fax 02...
Security Target - Page 8

... Ic Key 1100 Ic Hdd 01 GWFCU3-20(WW) 02.00.00 Data Erase Opt 1.01m - Name s Rex-Rotary MP 3351, infotec MP 2851, infotec MP 3351 FCU Name Security Card name HDD Encryption Unit name Fax Option Type 3351 DataOverwriteSecurity Unit Type I HDD Encryption Unit Type A Page 7 of the TOE is outlined in this section.
Security Target - Page 10

...faxes. [Firewall] A device to preventthe office environment from the IT devices connected to the LAN.... transmission of TOE The TOE stores documents in Figure 2): Operation Panel Unit, Engine Unit, Fax Unit...RICOH COMPANY, LTD. Page 9 of -Feature Restriction Function - Document Access Control Function - Security Management Function - All rights reserved. Network Protection Function - Software...
Security Target - Page 11

...is installed before the TOE is used to temporarily read and write internal information. - Page 10 of 87 Figure 2 : Hardware Configuration of the TOE Controller Board The Controller Board is a device that... as compressing/decompressing the image data. The following software components are installed: System/Copy, Network Support , Scanner, Printer, Fax, RemoteFax, Web Support, Web Uapl...
Security Target - Page 12

... the components that is provided with functions for communication. Ic Hdd The Ic Hdd is installed on the Controller Board. 2. The Operation Control Board is one of normal users. The Operation Panel Control Software performs the following devices: key switches, LED indicators, an LCD touch screen, and Operation Control Board. OpePanel, which is...
Security Target - Page 13

... Card is a memory medium in which Data Erase Opt (MFP Control Software) is allowed to open the cover and insert the SD Card into the SD Card Slot that constitute the TOE. Manuals for Users 9228/9233 MP 2851/3351 LD528/LD533 Aficio MP 2851/3351 - App2Me Start Guide - Only the customer engineer is stored. Details of the...
Security Target - Page 14

... - Manuals for Users MP 2851/3351 Aficio MP 2851/3351 A Copyright (c) 2011 RICOH COMPANY, LTD. Manuals for This Machine - All rights reserved. To Users of 87 9228/9233 MP 2851/3351 LD528/LD533 Aficio MP 2851/3351 - Notes for Users - [English version-2] Table 3 : Guidance for English Version-2 TOE Components MFP Guidance Documents for Aficio MP 2851/Aficio MP 3351 - Quick Reference Fax...
Security Target - Page 15

... Quick Reference Scanner Guide - Manuals for Users G189-6786 - Notes for This Machine - VM Card Manuals - Quick Reference Copy Guide - Notes for Administrators Security Reference Supplement 9228/9233 MP 2851/3351 LD528/LD533 Aficio MP 2851/3351 - Manuals for Users D085-7896A Copyright (c) 2011 RICOH COMPANY, LTD. Operating Instructions Notes On Security Functions - Quick Reference Fax...
Security Target - Page 16

... This Machine - Manuals for Users MP 2851/3351 Aficio MP 2851/3351 A - To Users of 87 - VM card Manuals - MP 2851/MP 3351 MP 2851/MP 3351 Aficio MP 2851/3351 Copyright (c) 2011 RICOH COMPANY, LTD. Manuals for Administrators Security Reference MP 2851/3351 Aficio MP 2851/3351 - Notes for Administrators Security Reference Supplement 9228/9233 MP 2851/3351 LD528/LD533 Aficio MP 2851/3351...
Security Target - Page 17

... 9228/9233 MP 2851/3351 LD528/LD533 Aficio MP 2851/3351 - Notes for Administrators: Using this Machine in a Network Environment Compliant with IEEE Std. 2600.1TM-2009 - Operating Instructions Notes On Security Functions - MP 2851/MP 3351 MP 2851/MP 3351 Aficio MP 2851/3351 Operating Instructions Troubleshooting - Manuals DataOverwriteSecurity Unit Type H/I - App2Me Start Guide - Page...
Security Target - Page 18

...and administrators. This privilege allows configuration of device settings and view of network settings. These...Privilege s Explanation Supervisor User management privilege Machine management privilege Network management privilege Authorised ...privileges to multiple MFP administrators individually. Copyright (c) 2011 RICOH COMPANY, LTD. This privilege allows configuration of the audit...
Security Target - Page 20

...for fax transmission. According to the guidance document, normal users shall first install the specified printer driver in the TOE as follows: Page 19 of ...scanned data. Normal users operate this function from the Operation Panel and create fax documents. A function used to print on the client Copyright (c) 2011 RICOH COMPANY, LTD. A function used to external fax devices...
Security Target - Page 28

....1-CPY conformant 2600.1-FAX conformant 2600.1-DSR conformant Copyright (c) 2011 RICOH COMPANY, LTD. CC version for Hardcopy Devices in Common Criteria Portal is "U.S. The selected SFR Packages from... demonstrable conformant is: PP Name/Identification Environment A : 2600.1, Protection Profile for Hardcopy Devices, Operational Version : 1.0, dated June 2009 Notes: The PP name which this ST ...
Security Target - Page 29

The MFP is also available when installing the non-volatile memory medium, such as hard disk drive, as additional equipments. The MFP has the devices the HCDs have the interface to...2600.1-DSR, and 2600.1-SMI, and conform to maintain and manage the audit logs. Copyright (c) 2011 RICOH COMPANY, LTD. P.STORAGE_ENCRYPTION and O.STORAGE.ENCRYPTED encrypt data on the HDD, and satisfy both other ...

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