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Rheem M6350ti Support Question

Rheem M6350ti Support Question

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Question posted by rebthe on March 26th, 2013

Why Does Rheem Service Department Not Speak To Customers?

Five calls to different numbers, transferred and given other numbers because each person who answthrew coud not help with a Pool heater. Is the entithe set up a scam to get customers to give up and hire a outside contractor?  

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Related Rheem M6350ti Manual Pages

Brochure - Page 2

... look at the same price the competition is selling lesser recognized brands. Models: M5350ti, M6350ti, M8350ti Rheem Classic Series Stainless Steel The Rheem Classic Series stainless steel heat pump is our premium grade heat pump, built like no other pool heater, it fits perfectly in your backyard investment will truly see that are used in...
Brochure - Page 3

...9 cents/kilowatt Now you have a service problem, one toll-free call will have your pool or spa up and running again. It's that nothing beats a gas heater for over time compared to none. ...refrigerant that is designed to provide years of a heat pump pool heater is no harder than installing a pool pump. A Rheem heat pump is zinc chromate plated and polyester powder coated, ...
Brochure - Page 5

... that all manufacturers belong to do the work ? Rheem air-source heat pump pool heaters work much like a refrigerator in Comfort... For the most Rheem units meet or exceed the UL-1995 standard. What is an example of warming your pool water in simple terms? All performance numbers are getting what you the flexibility of the...
Installation Instructions - Page 1

...Persons not qualified shall not attempt to install, service, or maintain this type of this or any other combustible materials in this manual are required by some states to the heat pump pool heater... and service personnel are for future use gasoline or other flammable vapors and liquids or other appliance. INSTALLATION & OPERATING INSTRUCTIONS Heat Pump Pool & Spa Heater Model ...
Installation Instructions - Page 5

... Women Beware! Persons taking medications which will damage the heat pump pool heater and could void the heat pump pool heater warranty. WARNING: These heat pump pool heaters are important but not related to the 100°F (38°C) maximum rule. 4. Consumer Product Safety Commission has these signs and labels, as the pool/spa heat pump pool heater itself, contains ANSI...
Installation Instructions - Page 6

... supporting base must be at all heat pump pool heaters, compared to the existing pool pump and filter. 6 It may operate continuously for unrestricted air discharge. ONLY trained and qualified service personnel are shipped in a sealed system. Introduction Installation Considerations WARNING: This pool/spa heat pump pool heater is an electromechanical machine that ship with the...
Installation Instructions - Page 9

... drop in psi by 2.3067 to facilitate service and cold weather drain-down. 5. They must be installed at the unit inlet and outlet to yield the pressure drop in the return water line between the filter and the pool/spa. Water Connections CAUTION: The heat pump pool heater inlet and outlet connections are 2-inch PVC...
Installation Instructions - Page 10

Improper installation of any type of automatic chemical feeders can switch between thermostats for pool or spa. Controls & Indicator Lamps (Analog Models) Your analog heat pump pool heater incorporates safety controls and indicators to ensure its safe, reliable operation (for setting a heat spa temperature and the other circuit interruptions, this solid state device will void the heat...
Installation Instructions - Page 11

... a predetermined safe minimum (approximately 42°-48°F, based on the Pool/Spa selector switch and there is controlled by the heat pump pool heater's digital control system, which could damage or destroy the hermetic motor/compressor. At this lamp is ON, service is in defrost mode. Upon water temperature control satisfaction, or other for...
Installation Instructions - Page 13

...you do this results in a location subject to ensure proper water flow through the heat pump pool heater. 3. If not, see the Troubleshooting Section. DO NOT stop all flow through the unit...and water is higher than the air entering the unit. Leave the valves set to take advantage of the Pool and Spa is circulating properly. 2. If necessary, clean the skimmer basket and pump ...
Installation Instructions - Page 14

... the unit before calling a service representative. This is...pool heater distributor or pool dealer. • Is water condensing on the evaporator and internal copper pipes? If condensation becomes a problem, optional drain pans are showing, the service... air and transferring it passes ... . Set the time clock to keep your pool water,...the way a cold drink outside "sweats" on free circulation...
Installation Instructions - Page 15

...Pool/Spa selector switch and there is a delay • Verify that the temperature has been properly set to permit the unit to confirm there is not leaking. 15 Verify that valves are setting. tem attached. B. NOTE: The heat pump pool heater will reduce Service Call... Raypak Service number is : gained during operation. CONDENSATION SEEMS EXCESSIVE Heat pump pool heaters can ...
Installation Instructions - Page 17

Plumb the heat pump pool heater AFTER the filter and BEFORE any chlorinators. 17 FILTER WATER IN (FROM POOL OR SPA) WATER OUT (TO POOL OR SPA) CHEMICAL INTRODUCTION CHECK VALVE Plumbing Diagrams Fig. 6: For systems with pumps of less than 2 HP (under 80 gpm), no external bypass is required. Connections are 2-inch unions.
Installation Instructions - Page 18

... INTRODUCTION CHECK VALVE FILTER WATER IN (FROM POOL OR SPA) Fig. 7: For systems with pumps of 40 gpm through the heat pump pool heater. Plumb the heat pump pool heater AFTER the filter and BEFORE any chlorinators. 18 Adjust the bypass valve to divert a minimum of 2 HP or greater (over 80 gpm), an external bypass ...
Installation Instructions - Page 19

Fig. 8: Pool Piping for Heat Pump Pool Heater and Gas Pool Heater 19
Installation Instructions - Page 26

... displayed. For a 2-wire control, use the COMMON, SPA and POOL connections on the heat pump pool heater wiring block. For a 3-wire control, use the TOTAL and COMMON connections on the heat pump pool heater wiring block. Then, push the SET key until a temperature is a call for pool and spa. 2. Push the SET key until P_S is displayed, then push the DOWN...
Technical Data - Page 1

...Designation M = Rheem Brand 6 = Approximate Horsepower 3 = Classic Cabinet Design 5 = Model Revison M6350ti-E-HC PD = Power Defrost HC = Heat Cool HS = Heat System A = Analog Control E = Digital Control ti = Titanium Heat Exchanger 0 = 1 phase 208/230V 3 = 3 phase 208/230V Swimming Pool and Spa Heating Products requirement. Technical Data Classic Series Heat Pump Pool Heaters Model 5350ti...
Technical Data - Page 2

... heat pump pool heater can be easily controlled by all the major air conditioner manufacturers. Controls - The pool can be set 2" PVC union connections are quiet and efficient compared to adjust it again. Provides the service technician with its policy of a scroll compressor actually wears in just the right spa temperature and never have a different target temperature...
Warranty - Page 1

...in materials and workmanship under normal use and service during the Applicable Warranty Period and Raypak has ... in the third through tenth years. In accordance with a pool or spa by a properly licensed installer, will be the date of ...labor. LIMITED WARRANTY HEAT PUMP POOL HEATERS All R410A Models United States (48 Contiguous States and Hawaii) Catalog Number: 6000.96 Effective January 1,...
Warranty - Page 2

... verify warranty coverage at 800-260-2758, supplying model number, serial number, date of original installation and a description of original installation and retain this Limited Warranty Certificate in accordance with the cabinet door off, having flow restrictions or obstructions between the Heater outlet and the pool/spa. Raypak reserves the right at all times to...

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