Question posted by gcowling on April 4th, 2011
'free' Mind Stretchers Book.
I received this free book as a reward for entering the Easy Money Sweepstakes contest. It wasn't what I expected and I sent a note back on Feb. 28, 2011 cancelling any further books. Saturday I received another one and do not want it or any further books, now do I think I have to pay for this one.
Current Answers
Answer #1: Posted by Odin on April 4th, 2011 8:12 AM
The book's not being what you "expected" may or may not relieve you of your obligation to pay. You'll need to iron the issue out with the company.
You may phone 800-846-2100 or fax 914-238-4559.
If you're still not satisfied, you may phone New York's Bureau of Consumer Frauds and Protection at 518-474-5481.
Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.
Answer #2: Posted by SylvieRD on April 11th, 2011 8:56 AM
My name is Sylvie. I work for Reader’s Digest in Customer Care and I just came across your post.
I am sorry to learn that you received another book in the MindStretchers series after requesting its cancellation. If you will kindly contact us directly, we will be most happy to make the appropriate corrections to your account.
Since you do not mention if you reside in Canada or the United States, here is the contact information for both countries:
For Canada
1-800-465-0780
[email protected]
For the US
1-800-308-9281
[email protected]
Thank you for the opportunity to be of assistance.
Sylvie Robert
E-Care Coordinator
I am sorry to learn that you received another book in the MindStretchers series after requesting its cancellation. If you will kindly contact us directly, we will be most happy to make the appropriate corrections to your account.
Since you do not mention if you reside in Canada or the United States, here is the contact information for both countries:
For Canada
1-800-465-0780
[email protected]
For the US
1-800-308-9281
[email protected]
Thank you for the opportunity to be of assistance.
Sylvie Robert
E-Care Coordinator
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