RCA l26wd26d Support Question
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Question posted by tinna on February 27th, 2017
How Can I Contact Rca Customer Service About A Warrenty On My 50' Flat Screen Tv
I am unable to speak to anyone concerning my rca 50" flat screen TV which will not cut on and is less than a year old
Current Answers
Answer #1: Posted by Odin on February 27th, 2017 12:27 PM
Use the contact information here--https://www.contacthelp.com/rca/customer-service. Regarding your problem with the product: It's not clear from your question whether the TV will cut off or will not come on.
If the latter: Make sure the TV is ON! Is your TV on the correct input? Change the input on your TV if needed. Check for loose or damaged connections on the back of your TV. Make sure the component you are trying to watch is turned ON. You can also unplug the TV for 10 minutes and see if that resets the issue. As a last resort, go into the menu of your TV and do a factory reset.
If the former: See http://removeandreplace.com/2016/01/11/flat-screen-tv-turns-off-by-itself-what-to-check-how-to-fix/.
If the latter: Make sure the TV is ON! Is your TV on the correct input? Change the input on your TV if needed. Check for loose or damaged connections on the back of your TV. Make sure the component you are trying to watch is turned ON. You can also unplug the TV for 10 minutes and see if that resets the issue. As a last resort, go into the menu of your TV and do a factory reset.
If the former: See http://removeandreplace.com/2016/01/11/flat-screen-tv-turns-off-by-itself-what-to-check-how-to-fix/.
Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.
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