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RCA 25424RE1 Support Question

RCA 25424RE1 Support Question

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Question posted by marty40126 on January 27th, 2011

New Msg Lite Never Comes On When There Are Voice Messages.

I have 2 of this phone and I am on Verizon FIOS with 2 lines and One-Point Voice Mail with Verizon.  The phones automatically check for messages after each call (red lite appears on line for 2 sec) but the New MSG lite will not illuminate on either phone.

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Related RCA 25424RE1 Manual Pages

User Guide - Page 1

Model 25423/24 4-Line Intercom Speakerphone User's Guide Quick Guide on Pgs. 7-14 Please read this manual before operating product for the first time.
User Guide - Page 2

...Notice must , upon permanent disconnection of your telephone from your line. • If your local telephone company. Check with the applicable FCC Part 68 rules and requirements adopted by... A compliant telephone cord and modular plug is useful in compliance with this product does not disable your line as determined by the telephone company. • Party lines are on the cabinet...
User Guide - Page 5

... Speakerphone, Handset, and Headset . Volume 15 Ringer Tone 15 Priority Line 15 Delay Ring 16 Phone ID 16 Phone Name 17 Intercom Auto Answer 17 Flash Time 18 Call Alert Tone ...Transferring a Call to Another Station......... 25 Receiving a Transferred Call from Another Station 26 Message Waiting 26 Privacy 26 Providing Privacy 26 Conference Calls 26 Intercom Calls 27 One-Touch Intercom...
User Guide - Page 6

...the Intercom/Memory Log (memory location 32 Editing a Name or Number Stored in Phone Book (Directory) Memory 33 Editing a Name or Number Stored in the Intercom...Memory Delete/Clear 34 Clear All Memories 34 Chain Dialing 35 Display Messages 35 Operation By Battery 35 Operation without Power 36 Cordless Phone Option 36 Troubleshooting Guide 36 General Product Care 37 Warranty Assistance 38...
User Guide - Page 8

...., DO NOT connect a DSL modem to achieve full system operation (i.e. Connections & Setup Parts Checklist Make sure your package includes the following items: Base Handset Handset cord Line cords AC power adaptor Telephone Jack Requirements To use this phone, you don't have either modular jack, call from one installed.
User Guide - Page 9

...Headset (button) Connections & Setup Delete (button) New Message (indicator) only applicable for Model 25424 Dial (...button) Sel/Save (button) Intercom (button) Memory 1-16 (buttons) Page (button) Store (button) Volume pq (buttons) CID (button) only applicable for Model 25424 Line 4 (button) Line 3 (button) Line 2 (button) Line...
User Guide - Page 10

CAUTION: Always disconnect all phone cords from the network. • Use caution when installing or modifying telephone lines. • Temporarily disconnect any equipment connected to the phone such as faxes, other phones, or modems. Important Installation Guidelines • Install telephone near both a telephone (modular) jack and an electrical power outlet. • Avoid sources of noise, ...
User Guide - Page 11

...Phone The phone may want erased. As a precaution, you replace them as soon as possible to accomodate all four lines....appears in the display, you do not want to use only the 5-2777 power adaptor listed in a vertical or floor mount position. 11 Install 4 AAA-size alkaline batteries (not included) for back up power in steps 1 through 3 below prior to connecting the telephone line cords...
User Guide - Page 12

... ID, determine if there are too many phones connected to the one end of the other straight line cord into the other phone(s) is automatically erased, and the phone(s) intercom indicators blink red and blue. A maximum of the straight telephone line cord tagged as a single line telephone. If you have two dual line wall jacks installed in your home or office...
User Guide - Page 13

... cord to the Line 1 + 2 jack, and the phone must be connected and common to reach your phone ID, follow the steps in the Phone ID section. Connections & Setup VERY IMPORTANT: In order to Line 1. • To set the data port switch to Line 4 in order to Line 2 or Line 3, and give the person on-line the phone number for Line 2 or Line 3. The phone...
User Guide - Page 14

...phone is connected to the system, you will return to show messages in standby mode. The phone stores the setting after the last button press. Programming the Telephone Other System Phones 1. The display shows the phone.../Memo Log button (1-16). NO ANSWER shows in the display points to the system, you entered. The phone rings according to ENGLISH, ESPANOL, or FRANCAIS. Press the Sel...
User Guide - Page 22

... top of the voice or the room noise picked up by the speakerphone mic. OR Press a Line button to rest comfortably on the level of your head and over your mouth. 4. CAUTION: Use only the Thomson Inc. 5-2425 headset that is automatically dialed. 22 Press the Headset button and the phone automatically selects the priority...
User Guide - Page 26

... up the incoming call by pressing the corresponding line button. Put your phone company offers voice messaging service and you can still access the line. VERY IMPORTANT: To transfer a call from one but you of 2 lines. While on the line when a call . The indicator stops flashing after the message is a message waiting. To make a call on hold . If you...
User Guide - Page 29

...line number for the beep. When finished, hang up to be reviewed Number of this mode. When the memory is full, a new call automatically replaces the oldest call , the new... or the name, phone number, date and time. This information can be done with optional headset. NEW appears in use automatically activate their speakerphones and receive your local phone company. Caller ID...
User Guide - Page 32

...2. press the 4 key twice for the letter M; shows in phone book memory. NOTE: The storage procedure automatically cancels after 30 seconds if no keys are finished reviewing memories. ...memory location "OVERWRITE?" For example, to confirm overwrite or press the Exit button, then select a new location. 7. Press Store button. Press the DIR button. 2. Press the 7 key 4 times ...
User Guide - Page 35

... distance company 6 Authorization code (ID) 7 Long distance phone number 8 1. NOTE: Under battery operation mode, the...message or the unit: 00 TOTAL CALLS The Caller ID memory log is not supported. 35 Press memory location 7. 4. If UNKNOWN CALLER appears...line you to yours. Battery power level is available, the unit enters Battery Operation Mode. Operation By Battery If the power cord...
User Guide - Page 36

Make sure the line cords are connected to the phone and the wall jack. If there is no battery is installed, the unit enters into the back of the H5401 accessory handset and module. Incoming voice too low or none at all. • Check volume setting. 36 in the second phone, the problem might be heard by...
User Guide - Page 40

..., such as but not limited to lightning damage. 40 Include any charges billed to you with a new or, at our option, a refurbished unit. accepts no liability in case of first rental is within...presented to the rental firm, whichever comes first.) What we will be obtained from date of the defect. For rental firms, proof of damage or loss. • A new or refurbished unit will do: •...
User Guide - Page 42

...Number 33 Dialing Back 30 Display Contrast 19 Display Messages 35 Do Not Disturb 24 E Editing a Name or Number Stored in Phone Book (Directory) Memory 33 Editing a Name or...Local Area Code 30 Important Installation Guidelines 10 Important Installation Information 10 Installing the Phone 11 Intercom Auto Answer 17 Intercom Calls 27 Intercom Conference Calls 28 Intercom Hold...
User Guide - Page 43

... (Directory) Memory 31 Message Waiting 26 Mute 23 N No Unknown/Blocked 18 O One-Touch Intercom 27 Operation By Battery 35 Operation without Power 36 Other System Phones 14 P Paging All Stations 29 Parts Checklist 8 Phone ID 16 Phone Name 17 Placing a Call on Hold 24 Pre-dialing 22 Priority Line 15 Privacy 26 Programming the...

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