Plantronics Savi Office Support Question
Plantronics Savi Office Support Question
Find answers below for this question about Plantronics Savi Office.Need a Plantronics Savi Office manual? We have 3 online manuals for this item!
Question posted by jibic on May 14th, 2014
Plantronics Savi W740 Cant Hear Me
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Current Answers
Related Plantronics Savi Office Manual Pages
User Guide - Page 2
... product. . Please refer to the separate safety instructions for important product safety information prior to the CD for setting up and using your new Plantronics product.
Welcome
Congratulations on purchasing your Savi Office WO100 (WO1 Base and WH100/WH110 Headset) Wireless Headset System. This guide contains instructions for Animated Set Up instructions. Plantronics Savi User Guide
User Guide - Page 3
... (Optional 10 5.1 Installing Lifter 10 5.2 If You Do Not Hear a Dial Tone 10 5.3 Additional Parts (if required 11
6 PC Set Up 12 6.1 Installing USB Cable 12 6.2 Installing Plantronics Software 12 6.3 Making a Test Call with PC 12
7 Using Your Savi Office Wireless Headset System 13
Powering up Headset 13 Placing, Answering and Ending Calls with Desk Phone...
User Guide - Page 5
1.2 Savi WH100/WH110 Headset
Headset with Pre-Installed Earloop and Ear Tab
Headband
Foam Ear Cushions Extra Ear Tab
Charge Cradle
Savi WH100/WH110 Headset Features
Earloop Ear Tab
Indicator Light Call Control Button (also controls volume, mute and switching functions)
Microphone
Plantronics Savi User Guide
5
User Guide - Page 7
...and the base is 12 inches. The minimum recommended separation between your phone and the call control button on the headset to the telephone interface cable junction box.
5 Place the handset back on the desk phone.
4 Connect the ... and computer is 6 inches.
2 Base Set Up
2.1 Attaching Charge Cradle to Base
1 Connect the headset charge cradle to the base. Plantronics Savi User Guide
7
User Guide - Page 8
... shown. A full charge takes 3 hours. The indicator light will flash green to the first use 3 hours Full charge
Charging Indicator Light
Plantronics Savi User Guide
8
3 Headset Set Up
3.1 Fitting Headset
The headset comes with one another as shown and snap the headband into the charge cradle. Charging time 20 min
Minimum charge before removing.
2 Hold...
User Guide - Page 9
..., ensure it is too loud or too soft, adjust the listening volume on headsets and hearing visit: plantronics.com/healthandsafety. NOTE Do not press the call control button in when adjusting the...on the headset to complete configuration.
9 Replace the handset into the desk phone cradle. Plantronics Savi User Guide
9
A setting that is too loud or too soft, adjust the headset volume by ...
User Guide - Page 10
... to where it nearly touches the handset earpiece.
5.2 If You Do Not Hear a Dial Tone
1 If you hear a dial tone, secure the lifter as described in steps 6 though 8. Plantronics Savi User Guide
10 Handset Lifter Power Cord
1 Firmly press the handset lifter power cord into the handset lifter jack.
2 While wearing your headset to adhere.
User Guide - Page 12
... a Test Call with PC
1 With your headset on, press the PC talk button on the headset.
Go to decrease the volume.
5 To end the test call, press the call control button on the base.
2 Dial the number using your transmit volume
For Windows Vista® Systems- Plantronics Savi User Guide
12
Go to the...
User Guide - Page 13
... from the cradle. 7 Using Your Savi Office Wireless Headset System
Important It is highly recommended that have an on . The headset does not have a headset button and without a handset lifter, you install the Plantronics software. Remove handset from cradle** 3. Plantronics Savi User Guide
13 Powering Up Headset
If the headset battery is charged the headset is set to desk phone...
User Guide - Page 14
...Microsoft Office Communicator. Dial number from the supported
softphone application***
1. Answer call control button on headset or short press base PC talk button
Without Plantronics ...Plantronics Savi User Guide
14 Short press call
With Plantronics Software* 1. green. Placing, Answering, and Ending Calls with PC
To place a call To answer a call To end a call control button on headset...
User Guide - Page 15
... the master headset.
1
2
3
Plantronics Savi User Guide
15 The subscription light will flash red and green. Conferencing In Up to Three Additional Headsets
While on the master headset within five seconds, the request to join the call . When they do you add headsets to the base.
When the subscription light on the base will hear an error...
User Guide - Page 16
...Off Over-the-Air Subscription
The Savi Office system ships with the over -the-air), and you want to Desk Phone or PC
The Savi Office system ships with the desk phone ... master headset docked and the system idle, press the subscription button for three seconds to several seconds especially for low range. Plantronics Savi User Guide
Subscription Button Indicator Light
Master headset subscribed ...
User Guide - Page 17
... time.
You should recharge the headset immediately. When unmuted you will hear three high tones.
Headset Tones
Out of Range Warning If...Plantronics Savi User Guide
Headset Indicator Light
Headset Status Headset charging Headset fully charged Headset in-use indicator light on and off by pressing the call control button for three seconds while in an idle state. Talk Time
The Savi Office...
User Guide - Page 18
... by going to use Skype".
Plantronics Savi User Guide
18 For a list of Plantronics Unified Runtime Engine "PlantronicsURE.exe wants to Skype and checking the Tools>Options>Advanced>Advanced Settings>"Manage Other Programs Access" setting.
Check for available software updates at plantronics.com/software. Start Plantronics Update Manager from the Savi headset is available for available...
User Guide - Page 19
... heightened speech clarity and lifelike fidelity.
Device Settings - Plantronics Savi User Guide
19 Battery Life
At the lower left in a small area.
NOTE Some parameters that can be deployed in the headset battery.
100%
75%
50%
25%
0%
Devices Tab
To configure your settings, select Savi Office from the PC. Base Feature
General
Default Line
Range...
User Guide - Page 20
...Hours on phone per day
Anti-Startle
G616
Feature Set Lock (See Device Settings - Plantronics Savi User Guide
Change Password 1 You can always change a password if there is to ... directly in the device.
3 Select your local Plantronics Technical Support for softphones and media players installed and running.
20 Headset
Feature
General
Mute Tone
Deskphone Ringtone
Deskphone Volume PC...
User Guide - Page 21
...Plantronics Savi User Guide
and wireless headset...Headset and PC
Selected/Not selected
Selected
Microsoft Office... Office Communicator...Office Communicator Certified product: Default Setting = Not selected
Standard product: Default Setting = Selected
Microsoft Office...Office Communicator Certified product: Default Setting = Selected
Standard product: Default Setting = Not selected
Maintain Headset...
User Guide - Page 22
... is
Off
set to OFF, the headset caps sound levels at 118 dBA to protect
your hearing.
*The noise monitoring and G616 limiting features are limited to 150 feet of systems that is yellow, it will terminate the search for an audio link.
**Assumes use of users.
Plantronics Savi User Guide
22 However, wideband...
User Guide - Page 23
...Savi Office system with the call control button on the base. If your desk phone has a volume control, lower until a dial tone is plugged into a power strip.
Plantronics Savi User Guide
23
If the volume is going out of the headset... Listening Volume on the base.
9 Troubleshooting and Common Questions
I can hear a buzz Move the base further away from your phone. set to ...
User Guide - Page 24
... PC Control Panel. • Under "Sound playback" change the default setting from Savi Office to confirm your PC speakers. Plantronics Savi User Guide
24
Click "OK" to your change . Reconnect power cable first. Wait for power LED to PC. I can no longer hear any audio through my PC Speakers. For Windows XP Systems: Refer to...
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