Plantronics Explorer 390 Support Question
Plantronics Explorer 390 Support Question
Find answers below for this question about Plantronics Explorer 390.Need a Plantronics Explorer 390 manual? We have 3 online manuals for this item!
Question posted by ma1jh2 on June 2nd, 2015
Plantronics Explorer 390 Has Not Worked Well And Will Not Charge Nor Pair
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Current Answers
Answer #1: Posted by TommyKervz on June 2nd, 2015 7:03 AM
TommyKervz
Member since:
January 10th, 2013 Points: 17,776,813
Member since:
January 10th, 2013 Points: 17,776,813
Possible reasons for not charging
- The battery/s might be dead' need replacement.
- The charging port might be dirty' try cleaning the port.
- The charger/cable might be dead.
To fix pairing problem follow the instructions on the link http://www.ehow.com/how_6935849_reset-plantronics-bluetooth.html.
Related Plantronics Explorer 390 Manual Pages
User Guide - Page 2
....com/support Registering Your Product Visit www.plantronics.com/productregistration to register your Plantronics Explorer® 380/390 series headset. You can provide you .
ii This User Guide contains instructions for important product safety information prior to frequently asked questions, ask a question using your product ...
User Guide - Page 3
... Package Contents, Features and Accessories 1 Charging Your Headset 2
How to Charge Your Headset Using the AC Charger 2 Pairing Your Headset 3
Plantronics QuickPair™ Technology 3 How to Pair Your Phone With Your Headset for the First Time...... 4 How to Pair Your Headset if it Has Been Previously Paired With Another Device 5 Adjusting the Fit 6 Headset Controls 7 Range 8 Using More...
User Guide - Page 4
...;? Any two Bluetooth devices can communicate as long as walls or other using short-range radio frequency instead of your headset and phone on , they are within range and they both have been paired - What is up to communicate with each other electronics devices can cause interference or shorten the effective range.
User Guide - Page 5
...
Earloop Call control button
(on/off)
Indicator light
Volume control
Headset Back
Microphone Speaker/eartip Charging jack
AC Charger 100 - 240V
Plantronics Explorer® 380/390 Series Accessories*
Vehicle Charging Adapter #76777-01
USB Headset Charger #76016-01
Vehicle Power Charger #78583-01 USB Lanyard #74948-01
* May not be available for all models. To order, please...
User Guide - Page 6
... use
How to Charge Your Headset Using the AC Charger Before using your headset for at extremes of temperature. Charging Your Headset
1 2
Charging time
2 hours Full charge
20 minutes Minimum charge
before first use your headset while it for the first time, charge it is connected to the charging jack on the
headset.
Note This headset is protected from being charged at least 20...
User Guide - Page 7
Pairing Your Headset
Pairing is the process of the pairing process, visit www.plantronics.com/ EasyToPair Plantronics QuickPair™ Technology Your new headset includes Plantronics QuickPair technology to simplify the Bluetooth setup process. Normally, you must pair it automatically goes into pairing mode until successfully paired with a Bluetooth phone.
3 Once paired successfully, your ...
User Guide - Page 8
...
Sound Settings Network Services Security Reset Settings
2
3
BLUETOOTH
Discover/
Search
BLUETOOTH
4 3xxPlantronics
PASSKEY
0000
How to Pair Your Phone With Your Headset for the First Time
1 Turn on the Bluetooth feature on page 5.)
4 Your headset is now in pairing mode. For most phones, select Settings/Tools > Connections > Bluetooth > Search > 3xxPlantronics.
If you see the...
User Guide - Page 9
... see a message on . Press and hold the call control button until the indicator turns red and then turns off . The headset is equipped with Secure Simple Pairing (SSP).
note This headset is now in pairing mode.
3 Use the commands on your phone's user guide for more information.
4 If prompted for the PIN code/passkey...
User Guide - Page 10
...Adjusting the Fit
1
1
Right
2
Left
2
1 To remove the earloop, gently pull up on earloop near the
Plantronics name until you point the microphone towards the corner of your mouth.
3
6
4 5 To replace, gently snap back...shown above.
3 Place the ear loop behind your ear.
4 Rotate the headset so that the speaker/eartip rests
comfortably in your ear.
5 Align the microphone with the corner of your ...
User Guide - Page 11
... time. Turn off .
Wait until the indicator glows red.
Adjust the volume
Tap the volume button to increase volume. There is automatically transferred to headset. Answer a call
Tap the call control button. See www.plantronics.com/ healthandsafety for the lowest volume level. (There are five volume levels.)
WARNING: Do not use headphones...
User Guide - Page 12
... device, you may experience interference. Audio quality degrades as you move back in the headset. Range
To maintain a connection, keep your body.
Headset Controls
Transfer a call from phone to headset Check battery charge
Turn Multi-Point on or off (available on Explorer 390 series only) Hard reset
While on a call, press and hold the call control...
User Guide - Page 13
...
[Explorer 390 series only]
Plantronics Explorer 390 supports multipoint technology, which allows you to use the second paired phone, initiate the call using the controls on the second phone. The indicator light will hear a brief low tone before the call control button for 4 seconds. See steps 1, 3 and 4 of "Pairing Your Headset" on page 4 to pair your headset with your headset by...
User Guide - Page 14
... Powering on Powering off .
Red solid light. Light indicator turns off when the battery is fully charged and the headset is off Standby Charging battery
Low battery Pairing mode Missed call Incoming call control button to cancel the indicator light. Blue intermittent flashes. Three red flashes. Three repeating blue flashes when ringing.
10 ...
User Guide - Page 16
... is either too cold or too hot. Troubleshooting
My headset does not work with my phone.
Repeat the pairing process on or the headset is out of range.
See page 5 "Pairing Your Headset."
Callers cannot hear me, or I did not locate the headset.
Incorrect menu selections were made .
Charge your battery using the AC power adapter supplied. Move...
User Guide - Page 17
Battery life may vary by the devices you pair with Secure Simple Pairing
Supports Bluetooth hands-free and headset profiles.
* Battery enabled. Product Specifications
Talk Time*
Up to 6 hours, depending on pairing devices
Standby Time*
Approximately 8 days or 192 hours
Charge Time
2 hours
Range
Up to Bluetooth standard 33 feet (10 meters)
Power Requirements 5V DC...
User Guide - Page 18
...date of purchase of the limited warranty are the end user with the original purchase receipt. plantronics.com/warranty
14 LIMITED WARRANTY
This warranty covers defects in materials and workmanship of products manufactured... or parts. The Terms and Conditions of the products. THIS IS PLANTRONICS' COMPLETE WARRANTY FOR THE PRODUCTS. The warranty lasts for the full details of our limited ...
User Guide - Page 20
... Encinal Santa Cruz, CA 95060 United States Tel: 800-544-4660 www.plantronics.com
© 2009 Plantronics, Inc. Plantronics, the logo design, Plantronics Explorer, QuickPair and Sound Innovation are the property of their respective owners. The Bluetooth word mark and logo are owned by Plantronics, Inc. Patents Pending 80492-01 (03/09) and any use of...
Product Sheet - Page 1
... wireless technology with top Bluetooth mobile phone brands
Plantronics Explorer 230 Comfort, clear sound, universal compatibility*
Plantronics Explorer 360 Easy, comfortable and reliable
Plantronics Explorer 390 Noise, wind and echo reduction features These simple to use and universally compatible with most Bluetooth enabled phones. These headsets are comfortable, easy to 33 feet from your...
Product Sheet - Page 2
...3/09 For more information about the Explorer Series or other Plantronics products, please visit our Web site at www.plantronics.com/easytopair. All Rights Reserved. PLRANOTDROUNCICTS ENXPALMOREERGSOEREIESS H E R E
Explorer 230
Explorer 360
Explorer 390
Key Features
Snap ear loop for wearing on either ear
Swivel earloop for wearing on either ear
Headset Weight
11 grams
13 grams
11...
Document of Conformity - Page 1
... Terminal Equipment Directive 1999/5/EC.
Safety
Article 3.1 b - Product Name: Explorer 390, Explorer 380 BluetoothTM Headset, EMEA Explorer 390, Explorer 380 BluetoothTM Headset, EMEA with the essential requirements and other relevant provisions of Conformity is based on the evidence contained in: Plantronics CE Marking Verification Report: CEMVR_373-1.
a
Declaration of Conformity Number...
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