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Plantronics Explorer 390 Support Question

Plantronics Explorer 390 Support Question

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Question posted by delenhde on February 26th, 2014

Plantronics Explorer 390 Does Not Pair

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Related Plantronics Explorer 390 Manual Pages

User Guide - Page 2

...frequently asked questions, ask a question using your product online so we can provide you . You can find answers to register your Plantronics Explorer® 380/390 series headset. Welcome Congratulations on purchasing a Plantronics headset. Please refer to the separate Safety Instructions booklet for setting up and using e-mail, receive service over the Internet, or speak directly...
User Guide - Page 3

... Contents, Features and Accessories 1 Charging Your Headset 2 How to Charge Your Headset Using the AC Charger 2 Pairing Your Headset 3 Plantronics QuickPair™ Technology 3 How to Pair Your Phone With Your Headset for the First Time...... 4 How to Pair Your Headset if it Has Been Previously Paired With Another Device 5 Adjusting the Fit 6 Headset Controls 7 Range 8 Using More Than One...
User Guide - Page 4

NOTE For optimal performance, place your headset and phone on , they are within range and they both have Bluetooth turned...Bluetooth®? Any two Bluetooth devices can cause interference or shorten the effective range. Obstructions such as they have been paired - a quick "handshake" process that connects the two devices. What is up to communicate with each other electronics ...
User Guide - Page 5

... Earloop Call control button (on/off) Indicator light Volume control Headset Back Microphone Speaker/eartip Charging jack AC Charger 100 - 240V Plantronics Explorer® 380/390 Series Accessories* Vehicle Charging Adapter #76777-01 USB Headset Charger #76016-01 Vehicle Power Charger #78583-01 USB Lanyard #74948-01 * May not be available for all models. To...
User Guide - Page 7

... Bluetooth phone. Once paired successfully, your headset automatically enters pairing mode for the first time, you need to your phone. When you turn the headset on for instant use. Pairing Your Headset Pairing is the process of the pairing process, visit www.plantronics.com/ EasyToPair Plantronics QuickPair™ Technology Your new headset includes Plantronics QuickPair technology to...
User Guide - Page 8

... red and blue. See your phone's user guide for the PIN code/passkey, enter 0000. For most phones, select Settings/Tools > Connections > Bluetooth > On. Your headset is now in pairing mode. Press and hold the call control button until you see the red/blue flash. 3 Use the commands on page 5.) 4 The...
User Guide - Page 9

.... Press and hold the call control button until the indicator light continues to Pair Your Headset If it Has Been Previously Paired With Another Device 1 Turn the headset off . 2 Turn the headset on your phone alerting you will not have to locate your headset. See your phone supports SSP, you to use. Press and hold the...
User Guide - Page 10

...Fit 1 1 Right 2 Left 2 1 To remove the earloop, gently pull up on earloop near the Plantronics name until you point the microphone towards the corner of your mouth. 3 6 4 5 Callers can ... earloop as shown above. 3 Place the ear loop behind your ear. 4 Rotate the headset so that the speaker/eartip rests comfortably in your ear. 5 Align the microphone with the corner of your mouth.
User Guide - Page 11

... the call is no need to increase volume. Make a call Enter number on your headset rings. You will hear ascending tones. There is automatically transferred to answer the call. ...call Tap the call control button. Headset Controls Turn on the headset Press and hold the call control button until the indicator glows red. See www.plantronics.com/ healthandsafety for an extended period...
User Guide - Page 12

...buttons. While the headset is paired. 8 Audio quality degrades as you move back in the headset. Transfer a call from While on a call, press and hold the call control headset to phone button ... your headset and phone on the same side of the Bluetooth device. Headset Controls Transfer a call from phone to headset Check battery charge Turn Multi-Point on or off (available on Explorer 390 series...
User Guide - Page 13

... second phone forms an active link with your headset by pressing and holding the headset call is transferred. Using More Than One Bluetooth Phone [Explorer 390 series only] Plantronics Explorer 390 supports multipoint technology, which allows you most recently used. The indicator light will go to use the second paired phone, initiate the call using the controls on...
User Guide - Page 14

... the battery is fully charged and the headset is off Standby Charging battery Low battery Pairing mode Missed call Incoming call control button to cancel the indicator light. Three repeating blue flashes when ringing. 10 Indicator Lights Headset Status Powering on Powering off . Press the call Headset Indicator Light Steady blue, then intermittent flashes...
User Guide - Page 16

... not turned on your battery using the AC power adapter supplied. Your headset battery is either too cold or too hot. Headset does not charge The headset is currently in an environment that is drained. See page 5 "Pairing Your Headset." Repeat the pairing process on page 5. Press the call control button for 2 seconds until you to...
User Guide - Page 17

Battery life may vary by the devices you pair with Secure Simple Pairing Supports Bluetooth hands-free and headset profiles. * Battery enabled. Product Specifications Talk Time* Up to 6 hours, depending on pairing devices Standby Time* Approximately 8 days or 192 hours Charge Time 2 hours Range Up to Bluetooth standard 33 feet (10 meters) Power Requirements 5V...
User Guide - Page 18

... www. The warranty lasts for the full details of our limited warranty, including items not covered by Plantronics which were purchased and used in the United States. To obtain service in the U.S., contact Plantronics at our option, repair or replace the products that vary from the date of purchase of the limited...
User Guide - Page 19

... is subject to operate the equipment. This device must accept any other antenna or transmitter. To comply with FCC RF exposure requirements, only use by Plantronics, Inc. NOTE: Modifications not expressly approved by consumers. US FCC REQUIREMENTS PART 15 This device complies with any interference received, including interference that the internal...
User Guide - Page 20

... by Bluetooth SIG, Inc. Patents Pending 80492-01 (03/09) is under license. The Bluetooth word mark and logo are owned by Plantronics, Inc. U.S. Plantronics, the logo design, Plantronics Explorer, QuickPair and Sound Innovation are the property of Plantronics, Inc. All other trademarks are trademarks or registered trademarks of their respective owners. All rights reserved...
Product Sheet - Page 1

...to use and universally compatible with top Bluetooth mobile phone brands Plantronics Explorer 230 Comfort, clear sound, universal compatibility* Plantronics Explorer 360 Easy, comfortable and reliable Plantronics Explorer 390 Noise, wind and echo reduction features Explorer headsets are ideal for use headsets incorporate important call control features such as adjustable volume, answer/end...
Product Sheet - Page 2

You can find answers to pairing your Plantronics headset at www.plantronics.com TEL: 800-544-4660 (USA AND CANADA)  831-458-7700 (OUTSIDE USA) ©2009 Plantronics, Inc. The QuickPair Guide will take you , 24 hours a day. is under license. Plantronics, the logo design, Plantronics Explorer, QuickPair and Sound Innovation are trademarks or registered trademarks of such marks...
Document of Conformity - Page 1

...Name: Explorer 390, Explorer 380 BluetoothTM Headset, EMEA Explorer 390, Explorer 380 BluetoothTM Headset, EMEA with VPC Manufactured by: Address of Conformity is based on the evidence contained in: Plantronics CE ... This Product conforms to the following products comply with EN45014: 1998 We, Plantronics BV, declare under our sole responsibility that the following European standards. 1999/5/...

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