Plantronics CS351N Support Question
Plantronics CS351N Support Question
Find answers below for this question about Plantronics CS351N.Need a Plantronics CS351N manual? We have 1 online manual for this item!
Question posted by sxtattrie on September 16th, 2015
Headset Has Blinking Green Light And Doesn't Work
My headset stopped working and the light is blinking green. I thought it was the battery so I replaced it with a new battery but same thing. The base unit is working and when I put the headset on the base the light on the left is solid red and the amber light on the right is blinking. I tried to unplug the power and tried to reset but I can't get it to work. Any suggestions?
Current Answers
Answer #1: Posted by TechSupport101 on September 16th, 2015 6:48 AM
TechSupport101
Member since:
May 24th, 2013 Points: 12,171,305
Member since:
May 24th, 2013 Points: 12,171,305
Green flashing indicates 'Muted' - Your User Guide here https://www.helpowl.com/manuals/Plantronics/CS351N/128956
Related Plantronics CS351N Manual Pages
User Guide - Page 1
...functionally equivalent reconditioned/refurbished/remanufactured/ pre-owned or new products or parts. • To obtain service in the United States. • This warranty lasts for ...
sold or certified by this limited warranty. Replace voice tube every 6-9 months (voice tube models only). 2. Unplug the unit from the telephone and the AC charger from... HEADSET SYSTEM MAINTENANCE
1.
User Guide - Page 2
...
9
Adjusting Fit
10
Multi-shift Pairing
10
Making/Answering/Ending Calls
11
Checking Compatibility
13
Volume
14
Headset Controls
16
Base Indicator Lights
17
Troubleshooting
18
Subscription
20
System Reset
20
Voice Tube Replacement
20
Battery Replacement
21
Additional Parts (if required)
22
Regulatory Notices
23
Register Your Product Online
Visit www.plantronics.com...
User Guide - Page 4
... the jack from phone.
Plug the telephone cord that is connected to the handset jack is fairly small. Push in until it clicks.
SETUP
1
2
SETUP
Base - Bottom View
Unplug the handset cord from which the handset came.
3
4
Plug the handset cord into the...
User Guide - Page 5
... switch to control the handset
IntelliStand on
lifter with the microphone goes into base.
2. NOTE: Remove only a tiny piece of the telephone speaker. Slide headset into position; Important: Incorrect positioning can cause noise and interference problems.
8
9 Amber charge indicator light on page 22. Set the IntelliStand switch to solid amber when fully charged...
User Guide - Page 6
... in charging cradle and red indicator light on base will work with the alternative foam cushions included.
1. NOTE: If either the "+" or "-" listening volume button for 2 seconds if the multi-shift pairing feature is pressed. MULTI-SHIFT PAIRING
1
2
Enable Disable
OR
1. To answer a call control button on the headset, then dial using the telephone...
User Guide - Page 7
... is having trouble hearing, or if you may need to turn the configuration dial through your headset, use a coin or small screwdriver to insert extender arm (see page 22) or check ...compatibility (page 13).
Place a call : 1. Press the call control button on headset to work with the position indicator. Select the position that a number is aligned with most phones. ...
User Guide - Page 8
...flash while muted. on .
14
15 NOTE:
A is on a call) to unmute.
Headset Mute
To mute headset, press the mute button straight in. LISTENING VOLUME
NOTE: Be sure to indicate that mute ... base will hear 3 rapid beeps every 30 seconds to set your telephone's volume at the mid range before adjusting the SupraPlus™ Wireless volume. Talk indicator light on the bottom of the base for...
User Guide - Page 9
HEADSET CONTROLS
BASE INDICATOR LIGHTS
Indicator Lights Talking/Muted (Green) Power (Red) Charging (Amber)
Key Feature
Action
Tone
Listening volume Press + to answer call
* Only works when using optional Handset Lifter.
3 repetitive tones
16
A
Base Features Key Feature
123ActLiiosntening volume 4 major adjust B C D ChaSrgpienagking volume Fullmy Cahjoarrgaeddjust
PowSepreaking volume ...
User Guide - Page 10
...base unit until heuadnsiteutnistilwhitehaidnsreatnigsew. position .
mPreetsosothloewv.oPluremses uthpebvuotltuomn oenutphbeutton on position. Try other
configuratiocnodnifaigl sueratttiinognsdoianltsheettbinagses ounith. Callers canCnoatllers cannot • Headset is green....its blinking. &#...headset
battery is droppeHd.eadset losHt seuabdsscertiplotsiotns.uTbrsyctroiprteiosnet. replace...
User Guide - Page 11
... light will again blink briefly to indicate the headset is complete. Once battery is flush with the base unit, then the units must be installed properly if wires are on the headset blinks, release all of the tool, press the battery backwards and away from battery door until battery moves out from behind post. the battery cannot be re-subscribed.
Reconnect. VOICE TUBE REPLACEMENT...
User Guide - Page 12
...line. Part 68 This equipment complies with this unit, for use by ACTA. If requested, this...proper functioning of the product identifier that you will be shifted left and right. Stabilizers
AEDxDtIeTnIOdNerAALrPmARTS (If require2 d)
1
Stabilizers 2
Extender.... Independent studies have shown that electrical surges, typically lighting transients, are the REN without the decimal point. ...
Similar Questions
My Plantronics M70 Will Flash A Red Light When I Try And Charge
(Posted by melindabentley 8 years ago)
Everyone That Calls Me Says They Hear An Echo When I Use My Headset. What's Wron
(Posted by moodettekaapana 10 years ago)
Problem
everything is connected correctly, including the phone lifter. With the headset on, when I get a cal...
everything is connected correctly, including the phone lifter. With the headset on, when I get a cal...
(Posted by nortoja79 11 years ago)