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Plantronics BackBeat FIT Support Question

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Question posted by Winstonwarriors on December 29th, 2016

My Backbeat Fit Will Not Power On. I've Already Tried Holding The Power Button

ive already tried holding the power button and plugging in...still won't power on. I've even left it plugged up for days and still no power. It just stopped working all of a sudden

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Answer #1: Posted by Troubleshooter101 on December 29th, 2016 11:04 PM

This answer was accepted by the poster of the original question.

Troubleshooter101

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I realized that the left-side earphone control (the one that allows you to play/pause) was sticky. That is, it was 'stuck' in pressed mode, causing all other functions to fail (like the OP stated, charging still worked).

So, there's a flakey solenoid (or something). My temp fix is to lightly tap the left earbud against something hard in the hopes that this action will dislodge it. To avoid having the button stick again, I've been controlling the audio via the iPhone controls (which sort of defeats the purpose of not having to retrieve the phone from one's pocket, but hey - one thing at a time).

after this If your BackBeat fit headphones will not power on,

Try performing a system reset. Click here for instructions.
If the system reset does not work, we will be happy to replace your headset. Click here to view our replacement instructions.

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Related Plantronics BackBeat FIT Manual Pages

BackBeat FIT Product Sheet - Page 1

TRY OUR FREE APPS plantronics.com/apps Your Perfect Workout Partner It's time to get FIT. Whatever your workout, the flexible, sweat-proof Plantronics BackBeat FIT wireless stereo headphones keep pace with you hear your surroundings and be seen at night. • Easy controls let you keep moving while you control ...