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Plantronics BackBeat 903 Support Question

Plantronics BackBeat 903 Support Question

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Question posted by JCLAFITA on October 4th, 2012

Plt_bb903 Doesn't Works In My Laptop

I need your support because I bought the headphone PLT_BB903 and when connected with laptop, it is recognized but the sound continues in the laptop, I don't know what's happening. Could you please help me in this issues? regards, Jose Carlos.

Current Answers

Answer #1: Posted by HeadsetsDirect on October 4th, 2012 3:02 PM
This answer was accepted by the poster of the original question.
HeadsetsDirect

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A couple of things to keep in mind. First, you want to make sure that your Bluetooth drivers in your laptop support the same profiles as your Backbeat 903+, such as A2DP for music (you may need a Bluetooth USB adapter). Second, make sure your audio settings on the control panel have the headset as the default sound device and if you're using software such as Skype, you may need to go to its control panel and make adjustments there as well.


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Related Plantronics BackBeat 903 Manual Pages

User Guide - Page 1

LEARN MORE BackBeat903+ Bluetooth® Headphones
User Guide - Page 2

...Initiate phone's voice-dialing (2-second press until tone is heard) • Reconnect lost Bluetooth connection + (1 tap if the headphones don't automatically - TAKE A GOOD LOOK CALL BUTTON • Take a call (3 purple...CHARGING PORT • Use with the AC wall charger: 1 hour before using your new headphones. reconnect) • Cancel missed call LED (1 tap) • Reject a call ...
User Guide - Page 3

... add / search for / discover new Bluetooth devices. With headphones turned off , activate Bluetooth pairing mode by pressing Power/Pairing button on your device, then get it to confirm original: connection after pairing. fully paired/connected. READY Activate the Bluetooth feature on . CONNECT TO YOUR PHONE PLT_BB903+ Pairing is a one-time process unless your phone loses...
User Guide - Page 4

... the other earpiece and continue to rest gently in your ear using the telescoping/swivel adjustments. 3. Drape the stereo cable behind your ear and secure the eartip inside your ears. ADJUST THE FIT For the best sound performance and a secure, comfortable fit, be sure to adjust the headphones to adjust the fit in...
User Guide - Page 5

... time, or lose/ reconnect the Bluetooth connection to your phone After 2-second press of...Connection WHEN YOU'LL HEAR IT After 2-second press of the Power button to turn on power or after a short press during a call rings to recon­nect a dropped Bluetooth connection As an incoming call , after tapping the Music button When the phone loses the Bluetooth connection with the headphones...
User Guide - Page 6

..., you by tapping the Power button. Stay Near Your Device: Bluetooth has a working "range" of listening time remaining. Know How to Reconnect: Your headphones try to 33 feet between the device and headphones before audio degrades and the connection is lost Bluetooth connection. The headphones will hear a low-high-low set of your surroundings or have under...
User Guide - Page 7

... Talk/Listening Time Standby Time Operating Distance (Range) Headphones Weight Headphones Dimensions Charge Connector Battery Type Charge Time (Maximum) Power... mA 2.1 + Enhanced Data Rate (EDR) and eSCO data packet transfer Supports Advanced Audio Distribution (A2DP), Audio/ Video Remote Control (AVRCP), Hands-free (HFP) v1.5 and Headset (HSP) v1.1 32°F - 104°F (0°C - 40°C)
User Guide - Page 8

... (08/10) Z109 N10687 NEED MORE HELP? 24-hour support in USA: 1-866-363-...BLUE (2583) 1-year limited warranty details: www.plantronics.com/warranty © 2010 Plantronics, Inc. and other trademarks are trademarks or registered trademarks of Research In Motion Limited and is under license. All other countries. Taiwan D135150; Plantronics, BackBeat...
Product Sheet - Page 1

This version of the wordmark can only be used at this size. BLUETOOTH STEREO HEADPHONES BackBeat® 903+ Music and calls for your iPhone or smartphone with music and calls streamed wirelessly from your active lifestyle. An active lifestyle needs a smarter headset. It has a larger registration S Never miss a beat with Plantronics Backbeat 903+ stereo Bluetooth headphones.
Product Sheet - Page 2

BackBeat 903+ Music and calls for wind noise conditions • Microphone placement shields microphones from direct wind • Electronic filter in microphone circuitry Supports quick initial pairing with Bluetoothenabled phones Headset...Listening time (announces hours remaining) • Incoming call • Connected/lost connection • Battery low/recharge battery • Mute on/off &#...
User Manual - Page 2

...BackBeat903/906 headphones. Getting Assistance The Plantronics Customer Support Team is 0000. You can provide you with a representative. ii NOTE If you . NOTE For pairing your headphones...and technical support. This guide contains instructions for setting up and using this headset, please contact the Customer Support Team first. Visit www.plantronics.com/ support or ...
User Manual - Page 4

Package Contents and Features AC Charger Micro-USB Connector(s) [BackBeat 903] [BackBeat 906] Left Earpiece-Phone Controls Telescoping/ Swivel Fit Adjustment Call Control Button (Answer/End) LED Indicator Charging Jack Power/Pairing Button Stereo Cable 2
User Manual - Page 5

Package Contents and Features Right Earpiece-Music Controls Telescoping/ Swivel Fit Adjustment Play/Pause/ Bass Boost OpenMic™ Button Volume/Tracking/ Mute Button 3.5mm connector (for headphone jack) Power/Pairing Button LED Indicator EN Call Mute Volume Down/ Volume Up/ Track Back Track Fwd Right Eartip Bluetooth Adaptor [included with BackBeat 906 only] Charging Jack 3
User Manual - Page 6

... headphones or 3 Bluetooth adaptor while they are connected to fully charge. The LED indicator glows red while charging. never charge battery at near room temperatures; When fully charged, LED will turn blue until unplugged. Do not use note Always charge at temperatures below 0ºC (32ºF) or above 40ºC (104ºF). [BackBeat...
User Manual - Page 8

Both are now ready for use. 2 6 Pairing Your Headphones and Bluetooth Adaptor [BackBeat 906 only] 1 With the headphones powered off, press and hold the Power/Pairing button until the LED Indicator flashes blue and red. 2 With the adaptor powered off, press and hold ...
User Manual - Page 13

Headphones Phone Controls and Indicators Action Indicator Light Tone Transfer active call to/from headset 2 second press on call None control button when on an active call Transfer call from headset to phone: Double low tone Transfer call from phone to headset: ... low tone, then double low tone Missed call control Off: 4 blue flashes, together when headset then fade out is on.
User Manual - Page 18

... then initiate play between my headphones and mode from the headphones. Mute may be cleaned. Your headphones are out of sync Ensure that your headphones are completely dry, reattach them to the Bluetooth device. Remove the earbuds from your headphones are the problem, or my headphones still don't work. None of the above issues are paired with warm...
User Manual - Page 19

... profile may lose the connection to my Bluetooth A2DP mobile phone. See page 5. 17 EN If you will need to your headphones, your headphones. In either situation, you connect your mobile phone to your headphones before connecting your Bluetooth adaptor to : 1 Disconnect-but do not delete-your headphones from my other audio source while the headset is powered on.
User Manual - Page 20

...Headset (HSP) and Hands-Free (HFP) profiles, you have not moved out of them on again. If your headphones. See page 12. See page 11. Ensure that you can take up to 30 seconds for the devices to connect and for audio to your headphones...6. The adaptor is still no sound, press the Bluetooth adaptor. Ensure that your headphones to headphones when using the adaptor. After ...
User Manual - Page 22

Plantronics, the Plantronics logo, BackBeat, OpenMic, QuickPair and Sound Innovation are registered trademarks of Plantronics, Inc. All rights reserved. Patents Pending 81378-01 (08/09) 20 Plantronics, Inc. 345 Encinal Santa Cruz, CA 95060 ...

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