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Plantronics BackBeat 903 Support Question

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Question posted by ayasesarang on August 23rd, 2012

Cant Install Bluetooth Stereo Audio Driver On Windows7

how can i install that dirver? or how can i get that driver?

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Answer #1: Posted by LightofEarendil on August 23rd, 2012 8:13 AM

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LightofEarendil

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The bluetooth dongle is responsible for stereo transmission(A2DP), you have to find the drivers for your device. Most of the times, it's an external dongle, just check the manufacturer name and google for their website to find the drivers. In the case it is internal, visit the website of your motherboard manufacturer/computer manufactuer to locate the drivers. Installing the drivers for the bluetooth device will allow you to pair your headset.

Answer #2: Posted by HeadsetsDirect on August 23rd, 2012 4:10 PM

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The Backbeat headset itself does not require drivers to install on Windows 7. What you need is to ensure is that you have the latest drivers for the Bluetooth hardware on the PC, which you'll need from Microsoft. If the driver doesn't install properly, enable Microsoft downloads on your windows and the update corrects itself.

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Answer #3: Posted by Mannypl on September 9th, 2013 2:32 AM

Mannypl

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Buy a CSR v4.0 dongle on ebay. I have been looking for a fix ever since I bought Windows 7. This fixed it and now I have my beautiful Plantronics headphones working again. You don't need drivers - Windows 7 downloads them for this device. Buy the device, plug it in. Right click the bluetooth icon in tray and tick "Allow bluetooth devices to find this computer". Turn on the headset, right click the bluetooth icon again and select "Add a device". Windows will install the drivers. Now right click the speaker icon in the tray and select Playback devices. Select the headphones and set them as default. When they are turned on the headphones will work, when turned off the sounddefaults back to speakers. What more could you ask?

Related Plantronics BackBeat 903 Manual Pages

User Guide - Page 1

LEARN MORE BackBeat™ 903+ Bluetooth® Headphones

User Guide - Page 2

... Indicator (while powered on , 4-second press to turn off) • Activate pairing mode after initial set up (press until tone is heard) • Reconnect lost Bluetooth connection + (1 tap if the headphones don't automatically - reconnect) • Cancel missed call LED (1 tap) • Reject a call (2-second press) • Transfer call to/from phone...

User Guide - Page 6

...: Your headphones try to 33 feet between the device and headphones before audio degrades and the connection is lost Bluetooth connection. Check the Battery Level: If you are finished and want to...If they can't, then tap the Call button once or manually reconnect via the device's Bluetooth menu. TIPS Make Calls With Voice Dialing: Your headphones can work with someone nearby. ...

User Guide - Page 7

...) Headphones Weight Headphones Dimensions Charge Connector Battery Type Charge Time (Maximum) Power Requirements Bluetooth Version Bluetooth Profiles Operating, Storage and Charging Temperature Up to 7 hours Up to 7 days...data packet transfer Supports Advanced Audio Distribution (A2DP), Audio/ Video Remote Control (AVRCP), Hands-free (HFP) v1.5 and Headset (HSP) v1.1 32°F - 104°F (0°...

User Guide - Page 8

Bluetooth is under license. and any use by Plantronics is a registered trademark of Apple, Inc., ...is the property of Research In Motion Limited and is a trademark of Bluetooth SIG, Inc. and other trademarks are trademarks or registered trademarks of their respective owners. Plantronics, BackBeat and OpenMic are the property of Plantronics, Inc. China ZL200930192537.2; NEED ...

Product Sheet - Page 1

BLUETOOTH STEREO HEADPHONES BackBeat® 903+ Music and calls for your iPhone or smartphone with music and calls streamed wirelessly from your active lifestyle. It has a larger registration An active lifestyle needs a smarter headset. S Never miss a beat with Plantronics Backbeat 903+ stereo Bluetooth headphones. This version of the wordmark can only be used at this size.

Product Sheet - Page 2

.... Performance is dependent upon battery and may vary by the Bluetooth SIG, Inc. BackBeat 903+ Music and calls for wind noise conditions • Microphone placement shields microphones from direct wind • Electronic filter in microphone circuitry Supports quick initial pairing with Bluetoothenabled phones Headset controls • Power on/off • Volume up/down •...

User Manual - Page 2

...for setting up and using your Passkey (PIN code) is ready to your Bluetooth® mobile phone, your new headphones. Before using e-mail, receive service...question using this headset, please contact the Customer Support Team first. NOTE If you are considering returning this product, please refer to the For Your Safety guide for purchasing the Plantronics BackBeat™ 903/906 headphones. ...

User Manual - Page 4

Package Contents and Features AC Charger Micro-USB Connector(s) [BackBeat 903] [BackBeat 906] Left Earpiece-Phone Controls Telescoping/ Swivel Fit Adjustment Call Control Button (Answer/End) LED Indicator Charging Jack Power/Pairing Button Stereo Cable 2

User Manual - Page 5

Package Contents and Features Right Earpiece-Music Controls Telescoping/ Swivel Fit Adjustment Play/Pause/ Bass Boost OpenMic™ Button Volume/Tracking/ Mute Button 3.5mm connector (for headphone jack) Power/Pairing Button LED Indicator EN Call Mute Volume Down/ Volume Up/ Track Back Track Fwd Right Eartip Bluetooth Adaptor [included with BackBeat 906 only] Charging Jack 3

User Manual - Page 6

... charger. note Always charge at temperatures below 0ºC (32ºF) or above 40ºC (104ºF). [BackBeat 906 shown] 4 Charging time 3 hours Full charge 1 hour Minimum charge before first time use your headphones or 3 Bluetooth adaptor while they are connected to fully charge. The LED indicator glows red while charging. never charge...

User Manual - Page 8

Both are now ready for use. 2 6 Pairing Your Headphones and Bluetooth Adaptor [BackBeat 906 only] 1 With the headphones powered off, press and hold the Power/Pairing button until the LED Indicator flashes blue and red. 2 With the adaptor ...

User Manual - Page 15

... (repeating) while while phone is playing. Descending tones when deactivating. when disconnects. Note To wirelessly stream stereo music or audio from a device to control music playback. 13 EN To control music playback with your headphones, your Bluetooth device must use the controls on a call control button. phone is reached) Boost the bass Press...

User Manual - Page 16

... there are far enough away to communicate with each other using shortrange radio frequency instead of range. Any two Bluetooth devices can manually reconnect by pressing the call control button. 14 Audio quality degrades as you can communicate as long as they both have been paired. If you move back in the...

User Manual - Page 17

... ears properly. Make sure that the headphones fit your Bluetooth phone must support the Bluetooth Advanced Audio Distribution Profile (A2DP), which defines how Bluetooth devices stream stereo quality audio from my phone. The adaptor and some stereo Bluetooth phones do not automatically reconnect, see page 12. I cannot hear stereo music from one device to change tracks. 15 EN Make...

User Manual - Page 18

... reconnect, see page 5. Play and Pause are out of sync Ensure that your audio source. None of Bluetooth range (33 feet/10 meters). Perform a system reset: While plugging in play ... page 7. If your headphones. Be sure your headphones are completely dry, reattach them to the Bluetooth device. See page 5. Remove the earbuds from your headphones are the problem, or my headphones still...

User Manual - Page 19

... your mobile phone to your headphones before connecting your Bluetooth adaptor to your headphones, your mobile phone's A2DP Bluetooth profile may lose the connection to your headphones from my other audio source while the headset is powered on. Additionally, if you will need to another Bluetooth device. In either situation, you power off when pairing...

User Manual - Page 20

... no sound, press the Bluetooth adaptor. If your computer has the Bluetooth Headset (HSP) and Hands-Free (HFP) profiles, you can take up to 30 seconds for the devices to connect and for audio to your headphones and adaptor, and then power both of the audio source device. Troubleshooting with Bluetooth Adaptor [BackBeat 906 only] I cannot make...

User Manual - Page 21

Audio quality degrades as you move out of range and is dependent upon the ...(10 meters) Headphones weight 34 grams Battery type Lithium ion polymer Charge time 3 hours for full charge Bluetooth version 2.1 + EDR (Enhanced Data (headphones) Rate) Bluetooth profiles (headphones) Power requirements Storage/ operating temperature Charging temperature HSP, HFP, Secure Simple Pairing, A2DP and...

User Manual - Page 22

....plantronics.com ©2009 Plantronics, Inc. Patents Pending 81378-01 (08/09) 20 Plantronics, the Plantronics logo, BackBeat, OpenMic, QuickPair and Sound Innovation are registered trademarks of Plantronics, Inc. Bluetooth® and the Bluetooth logo are trademarks or registered trademarks of Bluetooth SIG and any use by Plantronics is under license. All rights reserved.