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Plantronics Audio 995 Support Question

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Question posted by Storederic on July 3rd, 2014

Audio 995h Does Not Charge

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Related Plantronics Audio 995 Manual Pages

User Guide - Page 2

...Technical Assistance Center is ready to frequently asked questions, ask a question using the .Audio 995. Please refer to the separate For Your Safety guide for setting up and using.... This User Guide contains instructions for important product safety and charging information prior to register your new Plantronics .Audio™ 995. ii Call (800) 544-4660 or visit www.plantronics.com...

User Guide - Page 3

Contents Range iv Package Contents and Features 1 Charging Your Headset Using the USB Charger 2 Using Your Headset 3 Pairing Your Headset 4 How to Manually Pair Your Headset and Adapter 4 Headset Controls 5 Operating Systerms Configuration 6 Indicator Lights 8 Product Specifications 9 Troubleshooting 10 Regulatory Notices 12 Limited Warranty 14 iii EN

User Guide - Page 4

iv Important Note on Wireless Range The .Audio 995 headset has a wireless range of its wireless range, audio may be affected by nearby objects including walls, metal items, and other wireless devices. Move closer to the wireless adapter to 40 feet. However, wireless ...

User Guide - Page 6

... time depends on your computer. When your headset is fully charged, the indicator turns off. While your headset is charging the indicator glows red. Charging Your Headset Using the USB Charger Charging time 3-4 hours Full charge 1 hour Minimum charge before first use Before using your USB device provides. 2 A full charge takes approximately three hours. 1 Connect the charger...

User Guide - Page 7

Do not use your headset while it is fully charged. When fully charged, the red status light turns off. The headset and the adapter should be solid blue. Using Your Headset Congratulations, you cannot hear anything through 3 do not work, refer to "Pairing Your Headset" on page 4 to turn the headset on . 3 After removing your headset from the charger...

User Guide - Page 8

... attempt to re-attempt the pairing process, you can initiate pairing manually: 1 Press and hold the Power and Connect buttons on the headset and adapter will rapidly flash blue. 2 The headset and adapter will reconnect automatically with each other . If manual pairing was unsuccessful, and you want to pair. NOTe If your...

User Guide - Page 9

.... Unmute: Lower the boom. Caution Do not force the boom past its upper or lower limits. Always listen at high volumes for more information on headsets and hearing. plantronics.com/healthandsafety for an extended period of time. EN 5 Mute: Lift the boom to skip track forward. Press to Play or Pause...

User Guide - Page 10

... may not function properly with any USBcompliant computer. Operating Systems Configuration Your .Audio 995 headset works with operating systerms earlier than Windows XP. Below are details on how to Start > Control Panel > Sounds and Audio Devices. 2 On the Audio tab, select "Plantronics Wireless Audio" as the Sound Playback and Sound Recording device. 3 On the Voice tab...

User Guide - Page 11

..., and on the Levels tab, adjust the Volume Slider as necessary. Do not select the mute option. 4 On the Input tab, select the "Plantronics Wireless Audio" headset as the Sound Input device. 5 Adjust the Input Volume Slider as necessary. Do not select the mute option. Mac® OS X 1 Go to Start > Control...

User Guide - Page 12

... On: Steady blue glow Off: Steady red glow, then off Out of Range Flashing blue Charging Solid red until charging complete Connected to Adapter Solid blue glow Standby/Battery Save Mode Intermittent breathing or pulsing blue (Sleep)/Out of Range glow Pairing Headset and adapter will rapidly flash blue when in pairing mode 8

User Guide - Page 13

Technology Digital wireless Full range stereo Stereo headset Wearing style Over the head Cable length Wireless Ear cushion material Non-allergenic Ear cushion design Closed ear Noise cancelling mic Yes Microphone boom Rotates/...

User Guide - Page 14

... on and paired. Ensure that the USB hub is fully charged and powered on the wireless USB adapter will be restarted in order to the adapter, but I cannot hear audio from the headset. Ensure that the chosen device is paired to recognize a new audio device. If all of the above fails, then follow the...

User Guide - Page 15

Check that the application being used has "Plantronics Wireless Device" listed as iTunes, require that they will recognize a new audio device. When using VoIP), callers cannot hear me. Switch the headset back on to make calls (i.e., using the internet to resume normal operation. Some applictions need to be set manually or restarted before...

User Guide - Page 16

... device must accept any interference received, including interference that electronic shock discharge may not cause harmful interference. 2. This device may affect the function of the headset. Connect the equipment into an outlet on , the user is subject to the following measures: 1. These limits are designed to operate the equipment. Reorient or...

User Guide - Page 19

.... Mac OS X and iTunes are trademarks or registered trademarks of Apple, Inc. registered in the United States and/or other countries. Plantronics, the logo design, .Audio, and Sound Innovation are trademarks of Plantronics, Inc.

Document of Conformity - Page 1

...We, Plantronics BV, declare under our sole responsibility that the following products comply with the essential requirements and other relevant provisions of Manufacturer: Headset System .Audio 995 2.4GHz dongle and headset Plantronics BV Southpoint, Building C Scorpius 140 2132 LR Hoofddorp The Netherlands This Product conforms to the following European standards. 1999/5/EC reference Article...