Panasonic KX MC6020 Support Question
Panasonic KX MC6020 Support Question
Find answers below for this question about Panasonic KX MC6020 - Color Laser - All-in-One.Need a Panasonic KX MC6020 manual? We have 4 online manuals for this item!
Question posted by mohamadedrees on September 9th, 2014
I Have Proplem The Masseg Appear Call Service 12
i have proplem the masseg appear call service 12
Current Answers
Related Panasonic KX MC6020 Manual Pages
Multi-function Printer - Page 1
Operating Instructions
Color Laser Multi-Function Printer
Model No. KX-MC6020
Do NOT connect the unit and a computer with USB cable until prompted by the Multi-Function Station (CD-ROM).
1
2
L This unit is compatible with Caller ID. You must subscribe to the appropriate service of your service provider/telephone company.
Multi-function Printer - Page 5
...copy 36 5.2 More copying features 37
6. Caller ID
Caller ID 7.1 Caller ID service 53 7.2 Viewing and calling back using one -touch dial feature and navigator directory...23 2.11 Configuring the unit to access the LAN ....... 23 2.12 Installing Multi-Function Station 24 2.13 Starting Multi-Function Station 26... 10.4 Changing the color calibration 76
Option 10.5 Optional handset unit 77 10.6 Optional...
Multi-function Printer - Page 22
... 2008 10:15 PM (12 hour clock format)
1. Press {0}{8} {1}{0} {0}{8} {1}{0} {1}{5}. L After setting the date and time, if the unit is in the copy mode, change it appears on the display. If ...
2.9 Your logo
You can check your logo (name, company name, etc.) so that it to a Caller ID service
The date and time will be automatically set , Caller ID will print the date and
time on page
58).
{Set...
Multi-function Printer - Page 93
...Windows Firewall Setting Tool] window will appear.
3 [Add to 1.12, download the latest software as follows.
1 Start Windows and insert the KX-MB200/KX-MB700/KX-FLB880 series CD-ROM into your computer....3.10 Notice for KX-MB200/KX-MB700/KX-FLB880 series users
If you have already installed KX-MB200/KX-MB700/KX-FLB880 series Multi-Function Station on the
[Programs and Services] list. Then ...
Service Manual - Page 2
....10. Service Precautions 5 2 Warning 5 2.1. C. CIS Control Section 55 6.7. Recording Paper Jam 300 12.6. Note for Main Drive Unit 333 14.5. Color Registration Skew... 134 7.2. KX-MC6020HX
TABLE OF CONTENTS
PAGE 1 Safety Precautions 3
1.1. Translation Lists 9 4.3. Timing Chart and Waveform of Controls and Components 134
7.1. LSU (Laser Scanning Unit)...
Service Manual - Page 57
... ( 1987.212 rpm ). Sequence Control
KX-MC6020HX
6.7.1.2. When the signal NPCMON ( pin 6 of IC600 to the Color motor control circuit through IC760 and connector CN761. When the Color motor speed is not NPCMLD signal, and the error message "CALL SERVICE 12" is displayed on the LCD display. (Refer to CALL SERVICE 12 (P.195)
PCMG : This is used...
Service Manual - Page 168
... SERVICE 12 (P.195).
• FTR (The First Transfer Roller) position error Refer to CALL SERVICE 13 (P.196).
• Solenoid driver error Refer to CALL SERVICE 14 (P.197).
• Pick up . Replace the toner cartridge immediately.
• The toner cartridge life is finished. Remove the document, then press [Stop] to CALL SERVICE 1 (P.188).
• Laser beam error. KX...
Service Manual - Page 183
... on path of laser beam travels
Clean ...fuser
KX-MC6020HX
183 Simplified Troubleshooting Guide 12.4.5.1.
Symptom...SERVICE 13 (P.196)
Something wrong with movement of STR
Replace bias terminals unit
failed fuser
Replace fuser
failed main board
Replace main board
failed high voltage board
Replace main high voltage board
5 Dark Vertical Line in Print Something wrong with printing color...
Service Manual - Page 186
... *677 :1... Refer to LSU (Laser Scanning Unit) Section (P.73) • This can be confirmed by following Test Mode. Check 5V line, XHSYNC, XAPC, XVIDEO, XLDON.
Normal operation (default) :2... Fuser Fan ON (High speed) :3...
Call Service 11 ----- Normal operation (default) :2... Both Fan OFF
Call service 12 ----- Rotation error of Color motor.......... Refer to Fan...
Service Manual - Page 194
PSU FAN rotation is rotating. Should CALL SERVICE 11 appear, check it again.
194 Make a copy 3 times after repair. CALL SERVICE 11
Call SERVICE 11 appears when the PSU FAN motor does not rotate or the rotation can not be detected even though the fun motor is detected by pin C11 of IC600. KX-MC6020HX
12.4.6.7.
Service Manual - Page 195
KX-MC6020HX
195
12.4.6.8. CALL SERVICE 12
"CALL SERVICE 12" means that color motor's rotation detection signal (LD) does not become Low.
Service Manual - Page 196
CROSS REFERENCE: Note for Assembling (P.347). 196 KX-MC6020HX
12.4.6.9.
CALL SERVICE 13
Call SERVICE 13 appears when the accumulator unit (AU) did not return to the home position within a specified time.
Service Manual - Page 197
KX-MC6020HX
12.4.6.10. Target solenoids are as follows: Registration and Paper pickup solenoid, regist clutch solenoid, path switching solenoid for ADU, Black Drum driving solenoid, and accumulator junction/disjunction cam solenoid. CALL SERVICE 14 appears if any of solenoid or the electromagnetic clutch gets layer short. CALL SERVICE 14
Call SERVICE 14 appears when the coil of...
Service Manual - Page 198
KX-MC6020HX
12.4.6.11. CALL SERVICE 15
Call SERVICE 15 appears when the standard pickup roller does not return to the home position within a specified time.
198
Service Manual - Page 199
KX-MC6020HX
12.4.6.12. Specifically Call SERVICE 16 appears when the resistance fuse, which is used as a virgin sensor, is wrong with the virgin sensor in the Color drum cartridge. CALL SERVICE 16
Call SERVICE 16 appears when something is not blown out within a specified time.
199
Service Manual - Page 201
KX-MC6020HX
12.4.6.14. CALL SERVICE 18
Call SERVICE 18 indicates the watch dog time out error of the firmware for resistances on IC600 is not conducted during the main motor or color motor driving.
201 This call service appears when periodic resistance monitoring of the DC motor.
Service Manual - Page 202
KX-MC6020HX
12.4.6.15. CALL SERVICE 19
Call service 19 appears when one of following phenomena occurs. • In case that the pulse is not input from the encoder for Monochrome drum rotation detector when controlling ...
Service Manual - Page 203
12.4.6.16. Call SERVICE 20 appears when one of toner detection sensor is not lighted. KX-MC6020HX
203
Each color (Y, M, C, and Bk) has its own LED. CALL SERVICE 20
Call SERVICE 20 appears when the LED of them is not lighted.
Service Manual - Page 310
... toner cartridge, and standard input tray from the color laser multi-function printer.
(1) Open the front cover (1) by holding the center part.
(2) Unlock the drum cartridge cover by pushing the tabs (2) in the direction of the arrows.
310 KX-MC6020HX
14 Disassembly and Assembly Instructions
Note: LOW VOLTAGE POWER SUPPLY BOARD = PSU HIGH...
Service Manual - Page 449
Laser Unit Section
KX-MC6020HX
449 19.1.16.
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