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Panasonic DMREZ27 Support Question

Panasonic DMREZ27 Support Question

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Question posted by baileyocana1988 on January 8th, 2012

How To Contact The Panasonic Company For Refound.

I bouth a Panasonic DVD recorder in the store hhgregg in Gainesville, Fl. Returner the item because dosen't work. They keep the item for 6 weeks, I tried yerterday and does not work at all. I call the store and the anwers was I need to deal witn the company. I pay $275.18 need my money back!!!

Current Answers

Answer #1: Posted by TVDan on January 8th, 2012 9:31 PM
This answer was accepted by the poster of the original question.
TVDan

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I would contact Panasonic since they are responsible not the dealer: http://shop.panasonic.com/?sc_mc=vanity_electronics_11112011


TV Dan
Answer #2: Posted by marsha1955 on January 8th, 2012 4:56 PM
marsha1955

Member since:
December 13th, 2011

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I went to hhgreg.com and read up on their exchange and refund policies. No where did I read to get a refund you had to contact the company that made the product. They do have a policy that the item that is being returned or exchanged has to be in it's original condition, along with the original receipt.

You have 30 days for the date of original purchase, for a refund or exchange.I'm not understanding when you stated they had the item for  six weeks, but if they did in fact have the item back in their store, there has to be kind of record of it being there. This may help with the 30 return/exchange policy.

Their return/exchange policy is at hhgreg.com/content/articles_return_refunds_faq

After reading it over, I would contact the hhgreg you purchased the item from. Sure hope you get the issue resolved! Have a great evening!

 

Related Panasonic DMREZ27 Manual Pages

Dvd Recorder - English/spanish - Page 1

...DMR-EZ27 P6 Basic Operations P47 Connection and Setting Dear customer Thank you have any questions contact In the U.S.A.:1-800-211-PANA(7262) In Canada:1-800-561-5505 For U.S.A. Before connecting, operating or adjusting this unit is "1". • The unit will play DVDs..., please read the instructions completely. Operating Instructions DVD Recorder Model No. For Canada only The warranty can...
Dvd Recorder - English/spanish - Page 2

... IN THE U.S.A. Note to CATV system installer: This reminder is encouraged to try to persons. The socket outlet shall be connected to the grounding system of the... according to radio communications. Responsible Party: Panasonic Corporation of North America One Panasonic Way Secaucus, NJ 07094 Support Contact: Panasonic Consumer Electronics Company Telephone No.: 1-800-211-7262 CAUTION Danger...
Dvd Recorder - English/spanish - Page 3

...as described above and then played again in the unit are readily affected by another company is turned off. If the provided plug does not fit into the apparatus, ...supply cord or plug is empty. Servicing is required when the apparatus has been damaged in a DVD Recorder or computer disc drive manufactured by the environment, especially temperature, humidity, and dust. Getting Started...
Dvd Recorder - English/spanish - Page 4

... Setting the Closed Caption 41 Setting the Parental Rating 42 DVD and Card Management 44 Accessing the Management Menus 44 Connection and...DivX 22 Playing Playlists 23 Playlist Properties 23 View Chapters 23 Recording from an External Device 24 Recording from a VCR, etc 24 Recording from recording standby (Before recording starts 16 Check, Change, or Delete Programs 16 Advanced Playback...
Dvd Recorder - English/spanish - Page 5

...this unit only. Store in parentheses when asking for Recording and Playback 62... Play-only Discs 63 Discs that Cannot be Played 63 Cards Usable on the front and back sides of the unit. Mishandling of batteries can cause electrolyte leakage which can damage items the fluid contacts...doesn't Match 66 When Other Panasonic Products Respond to recharge alkaline or...
Dvd Recorder - English/spanish - Page 6

... Television Preparation: • Turn on the television and select the appropriate video input to suit the connections to select desired channel. Watching Television Program This DVD recorder has a tuner which allows it cannot receive paid services. • This unit can also select channels with the numbered buttons. • To directly enter channels...
Dvd Recorder - English/spanish - Page 7

... RAM -R -R DL -RW(V) +R +R DL +RW -RW(VR) Playback starts from the most recent recording. • DVD-V CD Playback starts from the beginning of the unit). - to pages 62 and 63. The tray closes ... Operations Tips • Icons such as " RAM " indicate usable discs. Refer to select the DVD drive. Playback Preparation: • Turn on front of the disc. • DivX DivX Menu screen...
Dvd Recorder - English/spanish - Page 18

...+R DL +RW -RW(VR) Skips 1-minute forward with an audio cable and change items like the audio channel number and the soundtrack language (➔ 36). Soundtrack 1 ENG ...English is selected. Press and hold for approx. 5 minutes, slow-motion play pauses automatically (except DVD-V ). During playback e, r to restart normal playback. Alternatively, you can skip to skip in ...
Dvd Recorder - English/spanish - Page 26

...operations of February, 2007) for Panasonic's HDAVI Control compatible equipment. ...DVD-V *3 etc. This unit automatically turns off at the same time under "HDAVI Control". when you insert the discs. when scheduled recording...work normally depending on the control functions provided by using HDMI2 terminal of the connected equipment (e.g., TV) too. 26 RQT8851 This standard is recording...
Dvd Recorder - English/spanish - Page 35

... FUNCTIONS Cartridge Protection Off DVD-RAM Disc Protection Off Playback Program Delete Other Functions ENTER Notes • You cannot delete while recording or copying. Tips To return to the Album View ...When the Recordings screen is displayed, press to switch to the previous screen Press [RETURN]. Deleting an album: 4a e, r, w, q to cancel. • Deleting an item increases the...
Dvd Recorder - English/spanish - Page 40

... can only select items compatible with the sides cut off. [Letterbox (Shrink to fit)] Video recorded for a widescreen is output from an amplifier when using a Panasonic HDMI cable 5 meters...[480i] [480p] [720p] [1080i] [1080p]: When setting video output to fit)]: Video recorded for DVD-Video You can be changed. movie ratings [CELR Rating]: Canadian English ratings [CFLR Rating]: Canadian...
Dvd Recorder - English/spanish - Page 62

... may not be played back only on Panasonic DVD recorders and DVDRAM compatible DVD players. -R DL and +R DL can be played back on equipment compatible with these discs. 2 For further information (➔ 11, Important Notes for Recording and Playback Disc type DVD -RAM Rewritable Finalization Needed1 Recording 16:9 aspect picture2 Recording broadcasts that allow one copy (CPRM) (➔...
Dvd Recorder - English/spanish - Page 63

...may be impossible on the following website. Suitable SD Cards • When using a Panasonic SD Card. Also, if the SD Card is formatted on a PC, you ...DVD-Video DVD-V High quality movie and music discs DVD-RW (DVD Video Recording format) DVD -R -RW(VR) DVD-RW video recorded on another DVD recorder* • You can play programs that allow "One time only recording" if they have been recorded...
Dvd Recorder - English/spanish - Page 67

... unit to turn the unit on page 79 if you record or edit about 60 times). • The time during search. • Periodic interruptions to the reception due to satellite broadcasting breaks. • Operations not working due to a poor-quality disc. (Try again using a Panasonic disc.) • The unit freezing due to one -hour...
Dvd Recorder - English/spanish - Page 71

... − − Recording Issues Recording / Scheduled Recording / External Input Page Cannot record. Scheduled recording does not work . Set the clock. 38, 57 • The scheduled recording program remains if set to "On", you cannot stop recording for about 50 − times or more seconds. • This does not work when audio is other Panasonic DVD recorders. • The...
Dvd Recorder - English/spanish - Page 73

...; However, you cannot play DVD-Video if its region number does not include "1" or "ALL". • Discs either without other manufacturer's equipment. - You may not be able to play and record discs on this unit after recording them on this unit. This unit can play them on other Panasonic products or other equipment. Consult...
Dvd Recorder - English/spanish - Page 75

... restores the unit to clear, note the service numbers and contact a qualified service person. • The remote control and the... • You have inserted a new DVD-RW/+RW or a DVD-RAM/DVD-RW (DVD-Video format) recorded on the main unit to an internal ... depends on the unit's display. Check the items below and in an area with the disc while recording, 68 playing; Change the code on . 64...
Dvd Recorder - English/spanish - Page 76

... manufacturer or parts that described in disc space. This disc is not formatted properly. • You are no increase in these operating instructions. In Canada, contact the Panasonic Canada Inc. Please press ENTER. Please set when recording programs or setting scheduled recording. No SD Card No valid SD card.
Dvd Recorder - English/spanish - Page 79

... repaired in materials or workmanship, Panasonic Consumer Electronics Company or Panasonic Puerto Rico, Inc. (collectively referred to products purchased and serviced in materials or workmanship, and DOES NOT COVER normal wear and tear or cosmetic damage. IN NO EVENT WILL PANASONIC CANADA INC. Product or Part Name Parts Labor DVD Recorder One (1) Year One (1) Year Rechargeable...
Dvd Recorder - English/spanish - Page 84

... DVD Top Menu 46 D Delete album 33, 35 all versions of DivX® video (including DivX® 6) with standard playback of DivX, Inc. HDMI, the HDMI logo and High-Definition Multimedia Interface are trademarks or registered trademarks of HDMI Licensing LLC. • SDHC logo is a trademark. • Portions of U.S. MODEL NUMBER DMR-EZ27...

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