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Question posted by TanBrae on December 9th, 2012

Printer Won't Install

I recently upgraded my laptop and two iMacs to Mountain Lion. Our Okidata CX2731 MFP printer is working on the two iMacs, but it isn't on the laptop. I uninstalled it, and reinstalled using the disk, but nothing will show up but the Scanner portion. That's the only driver listed in the folder. Is there a problem between this printer and the new OS X?

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Answer #1: Posted by Anonymous-86497 on December 10th, 2012 1:45 PM

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Hello. I am an Oki Data helpdesk technician from Oki Data America's. There are numerous possibilities this could be that would be to complex to respond to in writing. Please contact our technical support number at 1-800-654-3282 available 24/7 and a live technician will assist you.

Related Oki CX2731MFP Manual Pages

Image Drum Replacement Instructions (English, Fran栩s, Espa?ol, Poetugu鱩 - Page 1

... must prime the new image drum using the priming cartridges supplied. Make sure the printer is clearly labeled. Open the top cover: printer (1), MFP (2). c 6. Slide the colored collars in a place. This area is on a piece of the machine 1: Disposal Bags 2: Image Drum with Priming Cartridges Installing the Image Drum 1. Holding it by the blue handles...

CX2731 MFP Safety/Warranty/Regulatory Guide - Page 6

... Compliance This product is subject to be used on public coin service provided by ## are the REN without a decimal point (e.g., 03 is part of each transmitted page or 6 - It contains information technology that is provided with this equipment (CX2731 MFP), please contact the following two conditions: (1) This device may not cause harmful interference, and...

CX2731 MFP Setup Guide (English, Fran栩s, Espa?ol, Portuu鱩) - Page 26

...configure the printer settings of the driver you have installed multiple drivers, right-click the OKI CX2731 MFP icon and... see below uses Mac OS X 10.4.11 as a network printer. Windows 2000: click [Start] > [Settings] > [Printers]. 13 Check ...7: click [Start] > [Devices and Printers]. for your machine and Mac are displayed in the submenu. The installation is displayed. • For ...

CX2731 MFP Setup Guide (English, Fran栩s, Espa?ol, Portuu鱩) - Page 27

... have installed options, configure each option before clicking [Continue]. 20 Check that the name of your machine is displayed in [Printer List], and then close it and open it again. 18 For Mac OS X 10.3.9, select the name of your machine and select [OKI] from [Print Model], and then select [OKI CX2731 MFP(PS...

CX2731 MFP Setup Guide (English, Fran栩s, Espa?ol, Portuu鱩) - Page 29

...], and then select [OKI CX2731 MFP(PS)] from the list. 18 Click [Add]. 19 If the [Installable Options] window appears, click [Continue] unless you have no printers available] dialog box appears, ... [Built-in [Print Using]. 3 Select [Network]. 4 Select [Network Port Configurations] from [Show], and then check that the name of your machine is displayed in [Printer List], and then close...

CX2731 MFP Setup Guide (English, Fran栩s, Espa?ol, Portuu鱩) - Page 43

...]. • For Windows 2000, click [Start] > [Settings] > [Printers]. 8 For each driver installed on the computer: a) Right-click the OKI CX2731 MFP icon and select [Printer properties] > [OKI CX2731 MFP (XXX*)]. *XXX = PCL, PS, or FAX b) Select the [Job Accounting] tab. Setting Up Mac Computers for Faxing Note This procedure uses Windows 7 as an example. Printing from a Mac 1 Open...

CX2731 MFP Setup Guide (English, Fran栩s, Espa?ol, Portuu鱩) - Page 44

... (or up) arrow key repetitively. \ 1 Press on the display, then press . 5 Use the up arrow key to select User/Password as an example. For Windows 2000, click [Start] and select [Settings] > [Printers]. 8 Right-click the OKI CX2731 MFP icon and select [Printer properties] > [OKI CX2731 MFP (FAX)]. 9 Select the [Job Accounting] tab. 10 Enter the user name...

CX2731 MFP Setup Guide (English, Fran栩s, Espa?ol, Portuu鱩) - Page 50

... you to select [Shutdown], then press . English For Windows 2000, click [Start] > [Settings] > [Printers]. 2 Check that the OKI CX2731 MFP icon is displayed. USB: Installing a Printer Driver for Windows • You must be logged in as an example. Note The procedure below uses Windows 7 as an administrator to select [Yes], then press . The DVD auto runs...

MC361, MC561, CX2731MFP Advanced User's Guide - Page 8

... to Install Driver 271 USB 271 OS Restrictions 273 Restrictions: Windows 7 and Windows Server 2008 R2. . . . 273 Copying Issues 279 Unable To Copy 279 The Copied Output Is Different from the Original Document 281 Trouble after Starting to Copy 283 Fax Issues 283 Unable to Send a Fax 284 8 - Contents MC361/MC561/CX2731 MFP...

MC361, MC561, CX2731MFP Advanced User's Guide - Page 58

... on the following procedure uses the MC561 and Notepad as an example. This function is installed before performing the following procedure...use. 1 Open the file you to send faxes directly from a Computer MC361/MC561/CX2731 MFP Advanced User's Guide Faxing from a Computer________ The fax driver allows you want to fax. 2 From the File drop-down menu, select Print. 3 Under Select Printer...

MC361, MC561, CX2731MFP Advanced User's Guide - Page 59

Selecting the "Print the recipient's FAX number" check box prints the recipient fax number on the cover sheet. - You can view an enlarged image of the Settings dialog box, enter the destination name under Name. 7 Enter the destination fax number under FAX number. 8 Click Add Selecting the "Print the recipient comment" check box prints comments registered in the phone book on the cover sheet. ...

MC361, MC561, CX2731MFP Advanced User's Guide - Page 60

...can send faxes to multiple destinations at the same time. 1 Click Start and select Devices and Printers. 2 Right-click the OKI MC561 icon and select Printing preferences > OKI MC561 (FAX...menu, select Save. 10 Click OK on the cover sheet. Faxing: Faxing from a Computer MC361/MC561/CX2731 MFP Advanced User's Guide 2 Right-click the OKI MC561 icon and select "Printing preferences" > "OKI MC561 ...

MC361, MC561, CX2731MFP Advanced User's Guide - Page 62

... the phone book data from your MFP. However, each entry in a group is stored in the MFP, you cannot cancel the job from your computer 1 Click Start > Devices and Printers. 2 Right-click the OKI MC561... Important! • You cannot export groups. First, export the data from a Computer MC361/MC561/CX2731 MFP Advanced User's Guide The data of the phone book is exported as a CSV file in which ...

MC361, MC561, CX2731MFP Advanced User's Guide - Page 63

... book. 1 Click Start > Devices and Printers. 2 Right-click the OKI ...Devices and Printers. 2 Right-click the OKI MC561 icon and select Printing preferences > OKI MC561 (FAX). 3 On the Setup tab, click Phone book. 4 From the Tools menu, select Import. 5 On the Import Phone Book dialog box, specify the file you want to import a CSV file with a format different from a Computer MC361/MC561/CX2731 MFP...

MC361, MC561, CX2731MFP Advanced User's Guide - Page 85

... a scanned document. Fax Transmission of Scanned Documents Using the fax service of the Windows component. 85 - Scanning: Drivers and Software MC361/MC561/CX2731 MFP Advanced User's Guide If the "User Account Control" dialog box appears, click "Yes". 5 Click the "Events" tab. 6 Select an event under "Devices and Printers". 4 Select "MC/361/561" and click "Properties...

MC361, MC561, CX2731MFP Advanced User's Guide - Page 134

... will remain stored on the SD card until you are using the Storage Device Manager utility. Printing: Store Print Data MC361/MC561/CX2731 MFP Advanced User's Guide Store Print Data For MC561 and CX2731 MFP only Note The MFP must be equipped with an SD memory card to install an SD memory card, see the Basic User's Guide...

MC361, MC561, CX2731MFP Advanced User's Guide - Page 136

Printing: Using Printer Fonts MC361/MC561/CX2731 MFP Advanced User's Guide Using Printer Fonts ___________ You can print your documents using pre-installed printer fonts by substituting them for the settings and click "OK". 6 Click "Cancel". 7 To use MC561 as the default. 4 Click "OK". Windows Printer Drivers 1 Click "Start" and select "Devices and Printers". 2 Right-click the OKI MC561 ...

MC361, MC561, CX2731MFP Advanced User's Guide - Page 271

... driver is not created on the [Devices and Printers] (or [Printers]/ [Printers and Faxes]) folder. Reinstall the printer driver correctly. 271 - Unable to Install Driver MC361/MC561/CX2731 MFP Advanced User's Guide Issues: Unable to Install Driver ________ Note • If the following information does not solve the problem, call your local service dealer. • For problems caused by...

MC361, MC561, CX2731MFP Advanced User's Guide - Page 272

... [Devices and Printers] (or [Printers]/ [Printers and Faxes]), right-click the icon of the second or later driver and select [Printer properties]. 6. Use Plug-and-Play. Connect a USB cable. 3. When the Found New Hardware Wizard is displayed. Insert the Driver/Manual DVD into the computer. 2. Follow the procedure below to install. Ensure that the MFP and computer is installed...

MC361, MC561, CX2731MFP Advanced User's Guide - Page 274

...installer or utility as an administrator. Issues: OS Restrictions MC361/MC561/CX2731 MFP Advanced User's Guide When you click [Cancel], the installer or utility does not start . [Help] is not supported. When you launch an installer... Item Printer driver Network Extension Color Correct Utility Color Swatch Utility Symptom Detail/Remedy [Help] is not supported on PS printer drivers....