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Oki CX2731MFP Support Question

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Question posted by bcpark on October 26th, 2018

-1% On Toner Levels For A Oki Cx2731 Mfp

I recently replaced the drum unit on our CX2731 MFP. I now get error messages that the toners are either empty, or not installed, or both. I have removed the toner cartridges and then put them back in, and have also removed the drum unit and put it back in. Anyone know how to fix this? If I have to replace the printer I am immediately out a new drum unit plus 4 new toner cartridges, so am hoping to be able to fix instead of replace. Thank you!

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Answer #1: Posted by Zyleak on October 26th, 2018 1:16 PM

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CX2731 MFP Setup Guide (English, Fran栩s, Espa?ol, Portuu鱩) - Page 26

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CX2731 MFP Setup Guide (English, Fran栩s, Espa?ol, Portuu鱩) - Page 27

...select [OKI] from [Print Model], and then select [OKI CX2731 MFP(PS)]... from the list. 4 Select [Network Port Configurations] from [Show], then check that the name of your machine is displayed under [Format for Mac OSX]. 11 Enter the administrator's name and password, and then click [OK]. 12 Follow the instructions displayed on the screen to complete the installation. 13 Remove...

CX2731 MFP Setup Guide (English, Fran栩s, Espa?ol, Portuu鱩) - Page 29

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CX2731 MFP Setup Guide (English, Fran栩s, Espa?ol, Portuu鱩) - Page 43

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CX2731 MFP Setup Guide (English, Fran栩s, Espa?ol, Portuu鱩) - Page 44

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CX2731 MFP Setup Guide (English, Fran栩s, Espa?ol, Portuu鱩) - Page 50

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MC361, MC561, CX2731MFP Advanced User's Guide - Page 58

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MC361, MC561, CX2731MFP Advanced User's Guide - Page 213

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MC361, MC561, CX2731MFP Advanced User's Guide - Page 241

...%" indicates tray 1, tray 2 (optional) or the MP tray. • "%ERRCODE%" indicates an error code. If the displayed message includes "Please see Help for details", you may encounter while operating your MFP. Error Messages This section explains the causes and remedies for the error messages displayed on the display screen and the function of the key. Issues This...

MC361, MC561, CX2731MFP Advanced User's Guide - Page 242

... on. Issues: Error Messages MC361/MC561/CX2731 MFP Advanced User's Guide Use a genuine Oki toner cartridge for use with this model. Blinks The toner cartridge is not intended for details key Cause/Remedy Lights up when the message is full of the indicated color is low. Replace it the K toner cartridge. *The key lights up * The toner cartridge of waste toner. Blinks* The waste...

MC361, MC561, CX2731MFP Advanced User's Guide - Page 243

Issues: Error Messages MC361/MC561/CX2731 MFP Advanced User's Guide Use a genuine Oki toner cartridge for the indicated color. 243 - Use a genuine Oki toner cartridge for the indicated color. 614: Y 615: M 616: C 617: K Blinks The toner cartridge is not a genuine Oki toner cartridge and may damage your MFP. Use a genuine Oki toner cartridge for the indicated color. 620: Y 621: M 622: C 623...

MC361, MC561, CX2731MFP Advanced User's Guide - Page 245

... on . Issues: Error Messages MC361/MC561/CX2731 MFP Advanced User's Guide This error indicates the end of its life according to the counter, and the current job is stopped. Please see Help for details 355 Please change Fuser Unit key Cause/Remedy Lights up The fuser unit is at the end of its life. Replace it with a new...

MC361, MC561, CX2731MFP Advanced User's Guide - Page 246

... The belt unit is at the end of its life. Replace it with a new toner cartridge. Code Message 356 Please change Belt Unit Lights up The toner cartridge of the indicated color is empty. Please see Help for details %COLOR% Toner Empty Blinks Lights up The belt unit is at the end of its life. Issues: Error Messages MC361/MC561/CX2731 MFP Advanced User...

MC361, MC561, CX2731MFP Advanced User's Guide - Page 247

... see Help for details %COLOR% Toner cartridge not installed key Cause/Remedy Blinks The toner cartridge of the indicated color is not properly installed. Reinstall it with a new image drum unit. Issues: Error Messages MC361/MC561/CX2731 MFP Advanced User's Guide Replace it properly. Code Message 610 %COLOR% 611 Toner cartridge not installed: 612 %ERRCODE% 613 Please see...

MC361, MC561, CX2731MFP Advanced User's Guide - Page 249

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MC361, MC561, CX2731MFP Advanced User's Guide - Page 250

... reinstall the toner cartridge of the indicated color is not properly installed. Please see Help for details 250 - Issues: Error Messages MC361/MC561/CX2731 MFP Advanced User's Guide Reinstall it properly. Check and lock the lever properly. 544: Y 545: M 546: C 547: K The fuser unit is not locked properly. Blinks Blinks Blinks Something is wrong with the toner sensor of...

MC361, MC561, CX2731MFP Advanced User's Guide - Page 262

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MC361, MC561, CX2731MFP Advanced User's Guide - Page 280

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CX2731 MFP User's Guide - Eng - Page 205

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