Membership Requirement

We purchased this treadmill only to find out after delivery and setup that it is non-useable without a costly monthy membership to ifit (approx $15 monthly). Meaning, you turn it on and the screen instructs you activate ifit and will do nothing until this is done and your credit card number is entered. As of this posting, this requirement is not noted ANYWHERE in the specs or in the operators manual, nor was it disclosed by the sales associate in the store upon purchase. Several hours of phone calls to Nordic Track, ifit, and Sears yielded each company blaming each other for this debacle. Nordic Track and ifit insist its an agreement with Sears, where as not a single Sears associate from the store level, district level, or customer service has any knowledge of any such agreement. In all my years of being a consumer, I've NEVER encountered such a scam perpetuated by such a well-known company, compounded by the unwillingness of all parties involved to offer any solutions to make it right for the customers who were tricked into purchasing equipment they cannot use. NOTE- after several days of follow up, a store associate was able to find an override - hold down the bluetooth button for thirty seconds until you hear three beeps, then you should be able to use it.

Thanks