Question posted by GPCHATTY on December 27th, 2013

Unable To Connect To Netflix

Unable to connect to Netflix is the message we have been getting for over a week. We have gone to the help page and followed their instructions and are still getting the same thing. Can you help us?

Current Answers

Answer #1: Posted by pellkiness on December 28th, 2013 6:42 AM
This answer was accepted by the poster of the original question.
pellkiness

Member since:
June 22nd, 2010

Points: 2,988,850
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If you have ruled out a Netflix connection issue, then it is either: Internet connection too slow, wifi signal too weak or not enough memory in your computer (if that's how you're trying to watch it).

Answer #2: Posted by StLFanMan on December 31st, 2013 10:01 AM
StLFanMan

Member since:
August 14th, 2013

Points: 1,576,405
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If you are still experiencing issues, then I would recommend calling Netflix Support directly at 1-866-579-7172

Answer #3: Posted by AndrewFerrol on January 17th, 2014 6:14 AM
AndrewFerrol

Member since:
January 15th, 2014

Points: 100
100
points
You have to test the Internet connection on the device, log out and back into Netflix, restart your device, and restart your home network equipment.


Andrew Ferrol
www.howtogetamericannetflix.ca

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