Question posted by coppertop46036 on November 27th, 2011

How Can Netflix Take Your Money Every Month,and Then Not Have Service ?

I'm paying for a service that I am not getting everyday !!

Current Answers

Answer #1: Posted by kcmjr on November 28th, 2011 2:03 AM
This answer was accepted by the poster of the original question.
kcmjr

Member since:
May 5th, 2011

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Computers are not perfect, they fail.  The Internet is a huge mess and constantly under attack.  People screw up and things just happen.

You can't expect perfection from a service like this.  They do their best to stay online but between them and you is a lot of distance.  As a computer professional I can tell you that it's not practical to expect nothing to ever go wrong.  Does you car work 100% of the time?

Sometimes you simply need to wait things out.  Believe me, people are working on a fix.  NetFlix is currently using 1/3 of the total bandwidth of the Internet.  Thats a hell of a lot of data and a lot can go wrong.  I'm frankly impressed they do as good a job as they do.

Besides, if the service does not meet your expectations you can always go back to DVDs.  That may not be a reasonable answer for you it's the ultimate way to tell them you are dissatisfied.  (and no I do not work for NetFlix)


Licenses & Certifications: Microsoft, Cisco, VMware, Novell, FCC RF & Amateur Radio licensed.

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