Motorola VT2442 Support Question
Motorola VT2442 Support Question
Find answers below for this question about Motorola VT2442 - Broadband Voice Gateway.Need a Motorola VT2442 manual? We have 1 online manual for this item!
Question posted by sanaboo on June 20th, 2014
How Do I Reset My Surfboard Password To The Default
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Current Answers
Related Motorola VT2442 Manual Pages
User Guide - Page 2
... warranty of merchantability and fitness for a particular purpose.
B
© 2010 Motorola, Inc.
No part of such revision or change. Safety and Regulatory Information •
Motorola SURFboard • User Guide
ii
User Guide - Page 3
CHANGE THE DEFAULT PASSWORDS 9 Restoring the Default Username and Password 9 Testing Your Internet Connection 10 Configuring TCP/IP for Windows XP 10 Configuring TCP/IP for Windows Vista 10 Configuring TCP/......8 Connecting to the Internet PROTECT YOUR NETWORK - B
Table of Day Policy (ToD) Filter 18
Safety and Regulatory Information •
Motorola SURFboard • User Guide
iii
User Guide - Page 4
B
Troubleshooting Front Panel Icons and Error Conditions 20 Product Specifications Software License & Warranty Software License...24 Warranty Information...26
Safety and Regulatory Information •
Motorola SURFboard • User Guide
iv
User Guide - Page 5
... from the type of the power cord.
• Place the device to allow for connections to dripping or splashing. Safety and Regulatory Information •
Motorola SURFboard • User Guide
v
User Guide - Page 6
... your region. FCC CAUTION: Any changes or modifications not expressly approved by one or more of the FCC Rules.
Safety and Regulatory Information •
Motorola SURFboard • User Guide
vi Caring for help. Refer all servicing to provide reasonable protection against harmful interference in a residential environment.
If collection systems are designed...
User Guide - Page 9
... Passcode (for use with the CD Wi-Fi Wizard). Motorola Broadband Technical Support is located on the modem's Media Access Control (MAC) label. You will need the information located on the bottom of a Motorola SURFboard® SBG6580 Wi-Fi Cable Modem Gateway.
If you have all of the items listed In the Box...
User Guide - Page 12
...included on all SBG6580 models.
Rear Panel
Note: The USB port is made
2 USB* 3 RESET 4 CABLE 5
For Windows computers only - DO NOT use the USB port to connect a ... automatically connects it to default settings (custom configurations are removed) and restarts the cable modem
Coaxial cable connector
+12VDC Power connector
Product Overview •
Motorola SURFboard • User Guide
...
User Guide - Page 14
Installing the Modem •
Motorola SURFboard • User Guide
6 Use anchor bolts if necessary (for mounting the gateway. Note: Contact a qualified installer to determine the appropriate screw length needed between the screw head and wall:
2.6 mm (0.10") maximum ...local standards for the spacing needed for example, if you are
removed from the back of 9.0 mm to mount the gateway.
User Guide - Page 15
...gas, or electrical lines.
1. Installing the Modem •
Motorola SURFboard • User Guide
7 Reconnect the coaxial and Ethernet (or USB) cables after mounting the gateway. 4. B
Before drilling holes in the wall, check the ....
2. Arrange the cables to the wall. Verify the gateway is still securely attached to prevent any safety hazards. 6. Position and secure the wall mounting template...
User Guide - Page 17
... SURFboard • User Guide
9
change the passwords. Open a browser window. 2. Type in the New Password field. 7. Type in your network from the modem. Connecting to the Internet
PROTECT YOUR NETWORK - Protect your information and your new password in the default Username; Use an Ethernet connection to change the modem's default passwords BEFORE connecting to reset the default...
User Guide - Page 18
B
Testing Your Internet Connection
After changing the default passwords, you may need to configure your modem. Type in www.motorola.com..... Connecting to display the Network and Internet window. 3.
Double-click Network and Internet to the Internet •
Motorola SURFboard • User Guide
10 Click Continue if you can connect to the Internet. (See Renewing the
IP Address in Windows...
User Guide - Page 20
... System Status Check
In addition to using the Status menu to change passwords, you complete configuring your modem, save a copy of the SBG6580 to...Click Save.
Status and Basic Settings •
Motorola SURFboard • User Guide
12
Click Backup. 3. Use the backup copy to quickly restore your custom settings after resetting the modem to your modem, what devices are functioning...
User Guide - Page 22
...-Shared Key
Notes:
• Motorola recommends using WPA2-PSK. • The SBG6580 has a default Pre-Shared Key. Click Apply. B
6
Creating Wi-Fi Networks
The SBG6580 supports both a Primary...devices to the modem's interface. 2. Click Primary Network. 4. Creating Wi-Fi Networks •
Motorola SURFboard • User Guide
14 Enter the name of your Wi-Fi network by entering a PIN or pushing...
User Guide - Page 23
...Guest Network. 5.
AES
provides the strongest encryption,
TKIP
provides strong encryption with Pre-Shared Key
Motorola recommends using AES, the default setting. 8.
Click Wireless. 3. Enter a new string in to connect.
• Motorola recommends using WPA2-PSK. 7. ...Name your wireless guest network. 6. Creating Wi-Fi Networks •
Motorola SURFboard • User Guide
15
User Guide - Page 24
... 3. A
page displays "Your AP is now waiting for the STA to
connect." 9. Option 1 - Select Restore Wireless Defaults and click Apply. 4. Click Primary Network. 5.
Click Wireless. 2. The system reports when you are adding to the WPS... Wi-Fi Networks •
Motorola SURFboard • User Guide
16
After logging in to connect. Click Primary Network. 5. Select Restore Wireless...
User Guide - Page 26
...network to access blocked domains. Check the Enabled box. 6. Enter the new override password. 2. Enter a Password.
Parents can set permissions for the policy (i.e., the After School Policy is active
... School Policy
blocks Internet access Mon - Setting the Parental Control Features •
Motorola SURFboard • User Guide
18 Add Users to 3:30 PM). Click Add New Policy...
User Guide - Page 27
... cable is properly connected to its original factory settings if the gateway is correctly listed.
Hand-tighten if necessary.
• Check ...problem, contact your problem, be sure to AES.
51BTroubleshooting •
Motorola SURFboard • User Guide
19 If this does not solve the problem, ...8226; Press the RESET button on the SBG6580.
• To temporarily eliminate the Security Mode ...
User Guide - Page 31
...router or Wi-Fi access point
NETWORK
Gateway DHCP, NAT, VPN tunneling; full suite of Windows, although not specifically supported, may work with Ethernet connection (older versions of ALGs; Product Specifications •
Motorola SURFboard...without notice or obligation. L2TPv2
Wi-Fi LAN 802.11b/g/n Wi-Fi, WDS bridging, 802.11e WMM admission control, QoS
Power Management 802.11e WMM power save...
User Guide - Page 32
... above. (2) Copy or translate the User Guide included with the operation of this License.
Software License & Warranty •
Motorola SURFboard • User Guide
24 B
C
Software License & Warranty
SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway
Motorola, Inc.
The Software is never sold. Home & Networks Mobility Solutions Business ("Motorola") 101 Tournament Drive Horsham, PA...
User Guide - Page 34
...affect the performance or use of the Product. Software License & Warranty •
Motorola SURFboard • User Guide
26 To take advantage of this Limited Warranty or to obtain ...INTERACTION OF THE PRODUCT WITH ANY OTHER SOFTWARE OR HARDWARE. B
Warranty Information
SURFboard SBG6580 Wi-Fi Cable Modem Gateway
Home & Networks Mobility ("Motorola")
Retail Purchasers: If you purchased this ...
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