Motorola VT2442 Support Question
Motorola VT2442 Support Question
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Question posted by salmsergio on December 2nd, 2013
How To Reset Your Password On Surfboard Sbg6580
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Related Motorola VT2442 Manual Pages
User Guide - Page 2
... part of this publication and to make improvements or changes in the product(s) described in content from Motorola, Inc.
Safety and Regulatory Information •
Motorola SURFboard • User Guide
ii B
© 2010 Motorola, Inc. All rights reserved. Motorola reserves the right to revise this publication may make changes in this guide...
User Guide - Page 3
...-Fi Protected Security Feature (WPS 4 Rear Panel...4 Installing the Modem Connecting the SBG6580 ...5
Wall Mounting the Modem...6 Wall Mounting Template...8 Connecting to the Parental Controls ... an Override Password 18 Add Users to the Internet PROTECT YOUR NETWORK - CHANGE THE DEFAULT PASSWORDS 9 Restoring the Default Username and Password 9 Testing Your... SURFboard • User Guide
iii
User Guide - Page 4
B
Troubleshooting Front Panel Icons and Error Conditions 20 Product Specifications Software License & Warranty Software License...24 Warranty Information...26
Safety and Regulatory Information •
Motorola SURFboard • User Guide
iv
User Guide - Page 9
... address, serial number, SSID, WPA-PSK, and Passcode (for Windows XP and Windows Vista). Motorola Broadband Technical Support is located on the bottom of a Motorola SURFboard® SBG6580 Wi-Fi Cable Modem Gateway. Provides basic information for connecting the SBG6580
Contact Information
For technical support or to the network
Contains software license, warranty, and safety...
User Guide - Page 10
System Requirements
The SBG6580 is compatible with the following operating systems: Windows 7 Windows Vista™, Service Pack 1 or later Windows® XP, Service Pack 2 or later Mac® 10.4 or later (Ethernet connection only) UNIX® Linux®
B
Introduction •
Motorola SURFboard • User Guide
2
User Guide - Page 12
... connector
+12VDC Power connector
Product Overview •
Motorola SURFboard • User Guide
4 Rear Panel
Note: The USB port is made
2 USB* 3 RESET 4 CABLE 5
For Windows computers only - This guide...the USB port to connect a Mac, UNIX, or Linux computer
Returns modem to the SBG6580 Wi-Fi network. To increase the bandwidth available for receiving and transmitting data, your service...
User Guide - Page 13
...(Ethernet Cable -OR- Insert the CDROM to a cable outlet.
2. Installing the Modem •
Motorola SURFboard • User Guide
5 Plug the other devices. Insert the Ethernet cord from the modem to lightning ... a safety hazard and damage the product.
1.
B
3
Installing the Modem
Connecting the SBG6580
This product is connected to access the Wi-Fi wizard -OR- Verify that the coaxial...
User Guide - Page 14
See the dimensioned view below for mounting the gateway. Use anchor bolts if necessary (for example, if you mount the unit on a... M3.5 (#6) screws with a flat underside and maximum screw head diameter of 9.0 mm to mount the gateway. Installing the Modem •
Motorola SURFboard • User Guide
6 Note: Contact a qualified installer to determine the appropriate screw length needed for the...
User Guide - Page 15
... on the wall to prevent any safety hazards. 6. Position and secure the wall mounting template on the gateway and the
electrical outlet. 5. Arrange the cables to mark the holes.
B
Before drilling holes in the...and underside of the screw head.
2. Installing the Modem •
Motorola SURFboard • User Guide
7 Reconnect the coaxial and Ethernet (or USB) cables after mounting the...
User Guide - Page 17
...Connecting to change the modem's default passwords BEFORE connecting to the Internet •
Motorola SURFboard • User Guide
9 Open ...Password
CAUTION: This process removes any custom configurations from unauthorized access; Click Apply to reset the default username and password. 3. Log in the New Password field. 7. Type in your new password and default password. Default passwords...
User Guide - Page 18
... Select Internet Protocol (TCP/IP) and click Properties to the Internet •
Motorola SURFboard • User Guide
10 Click OK to display the Local Area Connection
Properties window.... Internet Protocol (TCP/IP) is checked. 6.
B
Testing Your Internet Connection
After changing the default passwords, you are able to see User Account Control -- Open a browser window. 2.
If you are...
User Guide - Page 20
... file. 3. Click Save. Status and Basic Settings •
Motorola SURFboard • User Guide
12 Select Backup from the Basic menu. ... and Basic Settings
Use the Status and Basic pages of the SBG6580 to observe how your network and modem are Connected to your ...passwords, you complete configuring your custom settings after resetting the modem to reboot the modem.
Click OK when prompted...
User Guide - Page 22
Click Primary Network. 4. Creating Wi-Fi Networks •
Motorola SURFboard • User Guide
14 Easy and quick start up SES - (Secure Easy Set-up ... version 2 with Pre-Shared Key
Notes:
• Motorola recommends using WPA2-PSK. • The SBG6580 has a default Pre-Shared Key. Use the default key to the modem's interface. 2. Click Wireless. 3. B
6
Creating Wi...
User Guide - Page 24
...button (approximately 7 seconds). Option 3 - Click Basic. 3. Select Push-Button from the SBG6580 GUI
1.
Some adapters have successfully connected. Select WPS from the Automatic Security Configuration pull-down...network name on the device to
connect." 9. Creating Wi-Fi Networks •
Motorola SURFboard • User Guide
16 Click Wireless. 2. Click Primary Network. 5. Enter the ...
User Guide - Page 26
...Policy
blocks Internet access Mon -
Re-enter the new password. 3. Enter a name in the Add New Policy field. 3. Check the Enable box. 5. Click ToD Filter. 2. B
Create an Override Password
An override password allows you to allow or block Internet access. 1. ... network to access blocked domains. Setting the Parental Control Features •
Motorola SURFboard • User Guide
18
User Guide - Page 27
If you have to reset the SBG6580 to its original factory settings if the gateway is not functioning properly (using the HTML configuration pages.
• After... of the icons and refer to Front Panel Icons and Error Conditions to AES.
51BTroubleshooting •
Motorola SURFboard • User Guide
19 If
this does
not solve the problem, check whether the client's wireless adapter...
User Guide - Page 28
... not properly
The SBG6580 is unplugged
plugged into the power outlet
FLASHING Downstream receive channel The downstream channel is lost cannot be acquired
FLASHING Upstream send channel cannot The upstream channel is lost be acquired
FLASHING IP registration is unsuccessful The IP registration is lost
51BTroubleshooting •
Motorola SURFboard • User Guide...
User Guide - Page 31
... Networking: Ethernet router or Wi-Fi access point
NETWORK
Gateway DHCP, NAT, VPN tunneling; port, packet, and URL keyword filtering; L2TPv2
Wi-Fi LAN 802.11b/g/n Wi-Fi, WDS bridging, 802.11e ...static routing and dynamic IP routing (RIPv1, RIPv2); UPnP IGD 1.0; Product Specifications •
Motorola SURFboard • User Guide
23 Windows Vista™, 2000, or XP or Linux® with Ethernet...
User Guide - Page 32
...to be subject to accept all copies of this License. Software License & Warranty •
Motorola SURFboard • User Guide
24
IF YOU DO NOT AGREE TO ALL OF THE TERMS OF THIS ...terms of the Software. B
C
Software License & Warranty
SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway
Motorola, Inc. The Software includes associated media, any printed materials, and any copies ...
User Guide - Page 34
...the functions of the Product will meet this Limited Warranty. B
Warranty Information
SURFboard SBG6580 Wi-Fi Cable Modem Gateway
Home & Networks Mobility ("Motorola")
Retail Purchasers: If you purchased this ...PRODUCT IS OPENED, ALTERED, AND/OR DAMAGED. Software License & Warranty •
Motorola SURFboard • User Guide
26 All warranty claims must call the Motorola toll-free phone ...
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