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Question posted by moon8zazne on June 13th, 2014

How To Manually Reset Motorola Surfboard Sbg6580

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Answer #1: Posted by bengirlxD on June 13th, 2014 6:48 AM
This answer was accepted by the poster of the original question.
bengirlxD

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November 5th, 2012

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1. Open up browser window.
2. Type in the IP address for the modem 192.168.0.1.

3. Click on "security"
4. Type in the default Username; admin. (Or your current Username)
5. Type in the default Password; motorola. (Or your current Password)

 

6. Click on "yes" Restore Factory Defaults and click "Appy"

Here is the link to a video for a good visual of how the page will look like:

http://www.youtube.com/watch?v=krpPel3CiA0


Feel free to resubmit the question if you didn't find it useful.
Answer #2: Posted by TechSupport101 on June 13th, 2014 6:33 AM
TechSupport101

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May 24th, 2013

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Hi. See page 17 of the User Guide here http://www.helpowl.com/manuals/Motorola/VT2442/42039

Related Motorola VT2442 Manual Pages

User Guide - Page 2

... respective owners. Motorola provides this manual at any kind, implied or expressed, including, but not limited to make changes in this guide without warranty of such revision or change. All other product or service names are registered trademarks of merchantability and fitness for a particular purpose. Safety and Regulatory Information • Motorola SURFboard • User...
User Guide - Page 3

... Requirements...2 Product Overview Front Panel...3 About Wi-Fi Protected Security Feature (WPS 4 Rear Panel...4 Installing the Modem Connecting the SBG6580 ...5 Wall Mounting the Modem...6 Wall Mounting Template...8 Connecting to the Internet PROTECT YOUR NETWORK - B Table of Day Policy (ToD) Filter 18 Safety and Regulatory Information • Motorola SURFboard • User Guide iii
User Guide - Page 4

B Troubleshooting Front Panel Icons and Error Conditions 20 Product Specifications Software License & Warranty Software License...24 Warranty Information...26 Safety and Regulatory Information • Motorola SURFboard • User Guide iv
User Guide - Page 5

... not likely to be walked on the device's marking label. Safety and Regulatory Information • Motorola SURFboard • User Guide v To ensure regulatory and safety compliance, use of the supplied cables between... the following: • Read all of the instructions listed here and/or in the user manual before you are not sure of the type of power supplied to your home, consult your ...
User Guide - Page 9

... to ensure that you are missing items, please contact Motorola Broadband Technical Support at http://broadband.motorola.com/consumers/support. NOTE: Devices received from service providers...Fi Wizard). Introduction • Motorola SURFboard • User Guide 1 Before installing your purchase of a Motorola SURFboard® SBG6580 Wi-Fi Cable Modem Gateway. You will need the information...
User Guide - Page 10

System Requirements The SBG6580 is compatible with the following operating systems: Windows 7 Windows Vista™, Service Pack 1 or later Windows® XP, Service Pack 2 or later Mac® 10.4 or later (Ethernet connection only) UNIX® Linux® B Introduction • Motorola SURFboard • User Guide 2
User Guide - Page 12

... on all SBG6580 models. B About Wi-Fi Protected Security Feature (WPS) The WPS Pairing button activates any Wi-Fi Protected Security (WPS) enabled device and automatically connects it to default settings (custom configurations are removed) and restarts the cable modem Coaxial cable connector +12VDC Power connector Product Overview • Motorola SURFboard • User...
User Guide - Page 13

...OR- Push the WPS Pairing Button on the modem and on the modem. 4. Installing the Modem • Motorola SURFboard • User Guide 5 Do not route the USB and/or Ethernet cable(s) outside of the power cord ...end of the building. B 3 Installing the Modem Connecting the SBG6580 This product is connected to access the Wi-Fi wizard -OR- Hand-tighten the connectors to avoid damage. 3.
User Guide - Page 14

...are removed from the wall outlet and verify that all local standards for mounting the gateway. See the dimensioned view below for the spacing needed between the screw head and ...of 9.0 mm to mount the gateway. Note: Contact a qualified installer to concrete, masonry, a wooden stud, or some other solid wall material. Installing the Modem • Motorola SURFboard • User Guide 6 ...
User Guide - Page 15

...8226; Motorola SURFboard • User Guide 7 There must be .10 inch (2.5 mm) between the wall and underside of at least 1½ inches (3.8 cm). Reconnect the coaxial and Ethernet (or USB) cables after mounting the gateway. ...be careful to a depth of the screw head. 2. Verify the gateway is still securely attached to water, gas, or electrical lines. 1. Position and secure the wall mounting...
User Guide - Page 17

... PASSWORDS! Use an Ethernet connection to change the modem's default passwords BEFORE connecting to the Internet • Motorola SURFboard • User Guide 9 Type in the default Username; Write down your new username in your new password. 8. Before resetting the modem, create a backup copy of your network from the modem. Connecting to the Internet.
User Guide - Page 20

.... 1. Status and Basic Settings • Motorola SURFboard • User Guide 12 Use the backup copy to quickly restore your custom settings after resetting the modem to your backup file. 3. ...Save. B 5 Status and Basic Settings Use the Status and Basic pages of the SBG6580 to observe how your network and modem are Connected to perform routine maintenance tasks. Performing...
User Guide - Page 21

... your network. Click Apply. Select Yes to computers within a set range. Enter the number of CPE's. 5. Activate the DHCP Server 1. Status and Basic Settings • Motorola SURFboard • User Guide 13 B Using the DHCP Server Feature A DHCP (Dynamic Host Configuration Protocol) Server automatically assigns IP address to activate the DHCP Server. 3. Select...
User Guide - Page 22

... 1. Easy and quick start up SES - (Secure Easy Set-up 8. Click Apply. Creating Wi-Fi Networks • Motorola SURFboard • User Guide 14 Log on to configure a wireless adapter. User must configure the system manually WPS (WiFi Protected) - B 6 Creating Wi-Fi Networks The SBG6580 supports both a Primary Wi-Fi network for visitors. Click Wireless. 3.
User Guide - Page 24

... PIN. Push the WPS button on the device to add advices. Creating Wi-Fi Networks • Motorola SURFboard • User Guide 16 B Create a Wi-Fi Network Using the WPS Feature You can use ...options to add WPS-enabled devices to your Wi-Fi Network. PIN 1. Select Push-Button from the SBG6580 GUI 1. After logging in to the modem interface, use one of the following options to connect. ...
User Guide - Page 27

... Primary Network Page: • If you have to reset the SBG6580 to re-enable wireless security. • On the Wireless.... 51BTroubleshooting • Motorola SURFboard • User Guide 19 If you enabled WPA and configured a passphrase on the SBG6580, be sure each ...the SBG6580, be sure the MAC address for your problem, be sure to its original factory settings if the gateway is...
User Guide - Page 28

... OPERATION: OFF SBG6580 is not properly The SBG6580 is unplugged plugged into the power outlet FLASHING Downstream receive channel The downstream channel is lost cannot be acquired FLASHING Upstream send channel cannot The upstream channel is lost be acquired FLASHING IP registration is unsuccessful The IP registration is lost 51BTroubleshooting • Motorola SURFboard •...
User Guide - Page 31

... • Motorola SURFboard • User...Pentium, or later; L2TPv2 Wi-Fi LAN 802.11b/g/n Wi-Fi, WDS bridging, 802.11e WMM admission control, QoS Power Management 802.11e WMM power save/U-...OS 9 or higher, Ethernet connection UNIX: Ethernet connection Home Networking: Ethernet router or Wi-Fi access point NETWORK Gateway DHCP, NAT, VPN tunneling; B UPSTREAM (CONTINUED) Frequency Range DOCSIS ...
User Guide - Page 32

... YOUR ACCEPTANCE OF EACH OF THE TERMS OF THIS LICENSE. The Software is never sold. B C Software License & Warranty SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway Motorola, Inc. Home & Networks Mobility Solutions Business ("Motorola") 101 Tournament Drive Horsham, PA 19044 Software License IMPORTANT: PLEASE READ THIS SOFTWARE LICENSE ("LICENSE") CAREFULLY BEFORE YOU INSTALL...
User Guide - Page 34

...ALL WARRANTIES ARE VOID IF THE PRODUCT IS OPENED, ALTERED, AND/OR DAMAGED. B Warranty Information SURFboard SBG6580 Wi-Fi Cable Modem Gateway Home & Networks Mobility ("Motorola") Retail Purchasers: If you purchased this Product directly from Motorola or from an authorized Motorola retail reseller, Motorola warrants to you, the original end user customer, that (A) the Product, excluding Software...

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