Motorola VT2442 Support Question
Motorola VT2442 Support Question
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Question posted by msimagen on September 16th, 2013
How To Reset Default Password To Wifi Motorola Surfboard
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Related Motorola VT2442 Manual Pages
User Guide - Page 2
... registered trademarks of their respective owners.
Safety and Regulatory Information •
Motorola SURFboard • User Guide
ii No part of this publication may make changes..., transformation, or adaptation) without warranty of merchantability and fitness for a particular purpose. Motorola reserves the right to revise this publication and to , the implied warranties of any kind...
User Guide - Page 3
... Filter 18
Safety and Regulatory Information •
Motorola SURFboard • User Guide
iii CHANGE THE DEFAULT PASSWORDS 9 Restoring the Default Username and Password 9 Testing Your Internet Connection 10 Configuring TCP/... Controls ...17 Create Policies to Block or Allow Content 17 Create an Override Password 18 Add Users to the Parental Controls 18 Create a Time of Contents
Safety...
User Guide - Page 4
B
Troubleshooting Front Panel Icons and Error Conditions 20 Product Specifications Software License & Warranty Software License...24 Warranty Information...26
Safety and Regulatory Information •
Motorola SURFboard • User Guide
iv
User Guide - Page 5
... device to allow for future reference.
• This device must not be exposed to all safety precautions. This is connected. Safety and Regulatory Information •
Motorola SURFboard • User Guide
v The device must be used in strict accordance with liquids, such as vases, on the device's marking label. If you operate this...
User Guide - Page 6
... radio frequency energy and, if not installed and used in an environment that the device is provided to call Motorola Customer Service for your residential or commercial waste. This device complies with the instructions, may cause harmful interference to... operating condition.
• Do not open the device. Safety and Regulatory Information •
Motorola SURFboard • User Guide
vi
User Guide - Page 7
... exposure limits set forth for an uncontrolled environment. In Canada, RLAN devices are firmware programmed at least 20 cm (8 inches). Safety and Regulatory Information •
Motorola SURFboard • User Guide
vii
User Guide - Page 8
... network connections may arise from failing to comply with this guide or visit the Motorola website. Correction of the interference caused by unauthorized users. SECURITY WARNING: This device...regulations that may be restricted by the manufacturer. Safety and Regulatory Information •
Motorola SURFboard • User Guide
viii For more information on how to turning on the ...
User Guide - Page 9
... Access Control (MAC) label.
Before installing your purchase of a Motorola SURFboard® SBG6580 Wi-Fi Cable Modem Gateway. B
1
Introduction
Congratulations on your new modem, please take a moment to ensure that you are missing items, please contact Motorola Broadband Technical Support at http://broadband.motorola.com/consumers/support. You will need the information located on...
User Guide - Page 10
System Requirements
The SBG6580 is compatible with the following operating systems: Windows 7 Windows Vista™, Service Pack 1 or later Windows® XP, Service Pack 2 or later Mac® 10.4 or later (Ethernet connection only) UNIX® Linux®
B
Introduction •
Motorola SURFboard • User Guide
2
User Guide - Page 11
... to learn if the feature is amber and flashes during the pairing process
*Indicates a bonded channel High speed connection (non Gigabit speed).
Product Overview •
Motorola SURFboard • User Guide
3 Properly connected and ready
Green /*Blue and flashing
In the registration process
2
Green /*Blue and not flashing Locked onto either single (green...
User Guide - Page 12
...* 3 RESET 4 CABLE 5
For Windows computers only - B
About Wi-Fi Protected Security Feature (WPS)
The WPS Pairing button activates any Wi-Fi Protected Security (WPS) enabled device and automatically connects it to default settings (custom configurations are removed) and restarts the cable modem
Coaxial cable connector
+12VDC Power connector
Product Overview •
Motorola SURFboard •...
User Guide - Page 13
... route the USB and/or Ethernet cable(s) outside of the cables to lightning could create a safety hazard and damage the product.
1. Installing the Modem •
Motorola SURFboard • User Guide
5 Push the WPS Pairing Button on the modem and on the modem.
4. B
3
Installing the Modem
Connecting the SBG6580
This product is connected...
User Guide - Page 17
...192.168.0.1. 3. Write down your new password in your new password and default password. Connecting to the Internet
PROTECT YOUR NETWORK - admin. 4. Use an Ethernet connection to change the modem's default passwords BEFORE connecting to reset the default username and password. 3. B
4
Connecting to the Internet •
Motorola SURFboard • User Guide
9 Click Apply...
User Guide - Page 18
... Account Control -- Click OK to the Motorola website. 10. Skip the next step
if...Motorola SURFboard • User Guide
10
Verify that Internet Protocol (TCP/IP) is checked. 6. Configuring TCP/IP for your permission to continue prompt. Connecting to the Internet. (See Renewing the
IP Address in Windows XP, Vista, or 7). B
Testing Your Internet Connection
After changing the default passwords...
User Guide - Page 20
...
1. Click Save. 5. Select Backup from the Basic menu. 2. Status and Basic Settings •
Motorola SURFboard • User Guide
12
Performing a System Status Check
In addition to using the Status menu to change passwords, you complete configuring your custom settings after resetting the modem to the factory settings.
1.
Click Restore and then click OK to...
User Guide - Page 22
... - (Secure Easy Set-up 8. Creating Wi-Fi Networks •
Motorola SURFboard • User Guide
14 Disable or select the Automatic Security Configuration (WPS or SES). 6. Select an Automatic Security Configuration option:
Disabled - User must configure the system manually WPS (WiFi Protected) - Use the default key to the modem's interface. 2. Click Apply.
Better security, slow...
User Guide - Page 23
.... Select the WPA/WPA2 Encryption type. Creating Wi-Fi Networks •
Motorola SURFboard • User Guide
15 AES
provides the strongest encryption,
TKIP
provides strong encryption with Pre-Shared Key
Motorola recommends using AES, the default setting. 8.
Enter a new string in to connect.
• Motorola recommends using WPA2-PSK. 7. Enable the Guest Network. 5. Log in...
User Guide - Page 24
... "Your AP is now waiting for the STA to
connect." 9. Creating Wi-Fi Networks •
Motorola SURFboard • User Guide
16 The system reports when you are adding to connect. Press and hold the...The method of configuring the device for the STA to connect." 5. Select Restore Wireless Defaults and Apply. 4. The system reports when you are pairing, and then connect by ...
User Guide - Page 26
... to the Parental Controls
1. Select the new policy from the pull down menu. 5. Click Add New Policy. 4. Setting the Parental Control Features •
Motorola SURFboard • User Guide
18 Check the Enable box. 5. Friday). 7. Enter a name in the Add New Policy field. 3.
B
Create an Override Password
An override password allows you to 3:30 PM).
User Guide - Page 27
... wireless client
supports WPA.
• If you have to reset the SBG6580 to identify the error.
Call your wireless clients ..., check the ONLINE icon to AES.
51BTroubleshooting •
Motorola SURFboard • User Guide
19 If
this does
not solve ...and Error Conditions to its original factory settings if the gateway is clear. MODEM PROBLEM
POSSIBLE SOLUTION
Power light is off...
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