Motorola VT2442 Support Question
Motorola VT2442 Support Question
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Question posted by blacls on May 13th, 2014
Motorola Surfboard Sbg6580 How To Recover Password
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Related Motorola VT2442 Manual Pages
User Guide - Page 2
...Safety and Regulatory Information •
Motorola SURFboard • User Guide
ii Motorola and the Stylized M logo are the property of merchantability and fitness for a particular purpose. No part of Motorola, Inc. Motorola provides this guide without obligation on the part of Motorola to , the implied warranties of their respective owners.
Motorola may be reproduced in this...
User Guide - Page 3
...ToD) Filter 18
Safety and Regulatory Information •
Motorola SURFboard • User Guide
iii CHANGE THE DEFAULT PASSWORDS 9 Restoring the Default Username and Password 9 Testing Your Internet Connection 10 Configuring TCP/IP......4 Installing the Modem Connecting the SBG6580 ...5
Wall Mounting the Modem...6 Wall Mounting Template...8 Connecting to the Internet PROTECT YOUR NETWORK -
User Guide - Page 4
B
Troubleshooting Front Panel Icons and Error Conditions 20 Product Specifications Software License & Warranty Software License...24 Warranty Information...26
Safety and Regulatory Information •
Motorola SURFboard • User Guide
iv
User Guide - Page 9
...If you have all of a Motorola SURFboard® SBG6580 Wi-Fi Cable Modem Gateway.
In the Box
ITEM Power...SBG6580
Contact Information
For technical support or to ensure that you are missing items, please contact Motorola Broadband Technical Support at 1-877-466-8646. The MAC label is also available at http://broadband.motorola.com/consumers/support. Introduction •
Motorola SURFboard...
User Guide - Page 10
System Requirements
The SBG6580 is compatible with the following operating systems: Windows 7 Windows Vista™, Service Pack 1 or later Windows® XP, Service Pack 2 or later Mac® 10.4 or later (Ethernet connection only) UNIX® Linux®
B
Introduction •
Motorola SURFboard • User Guide
2
User Guide - Page 12
....
DO NOT use the USB port to connect a Mac, UNIX, or Linux computer
Returns modem to the SBG6580 Wi-Fi network. Rear Panel
Note: The USB port is ON - This guide provides instructions for the RECEIVE and... (custom configurations are removed) and restarts the cable modem
Coaxial cable connector
+12VDC Power connector
Product Overview •
Motorola SURFboard • User Guide
4
User Guide - Page 13
... Wi-Fi wizard -OR- Push the WPS Pairing Button on the modem and on your computer -OR- Installing the Modem •
Motorola SURFboard • User Guide
5 B
3
Installing the Modem
Connecting the SBG6580
This product is connected to the Cable connector on the modem.
4. Wi-Fi set up with CD-ROM -OR- Insert the...
User Guide - Page 14
...Phillips or flathead Two M3.5 (#6) screws with a flat underside and maximum screw head diameter of 9.0 mm to mount the gateway. B
Wall Mounting the Modem
If you choose to mount the wireless modem on drywall). See the dimensioned view below for the...to concrete, masonry, a wooden stud, or some other solid wall material. Installing the Modem •
Motorola SURFboard • User Guide
6
User Guide - Page 15
... the depth of the hole, the necessary hardware and must be careful to mark the holes. Verify the gateway is still securely attached to a depth of the screw head.
2. Installing the Modem •
Motorola SURFboard • User Guide
7 Select an appropriate depth and diameter to drill the holes to the wall.
Reconnect the...
User Guide - Page 17
... shared on the Internet. B
4
Connecting to the Internet •
Motorola SURFboard • User Guide
9 CHANGE THE DEFAULT PASSWORDS!
Use an Ethernet connection to change the modem's default passwords BEFORE connecting to reset the default username and password. 3. Open a browser window. 2. Type in the New Password field. 7. admin. 4. Type in your network from the modem. Before...
User Guide - Page 18
...for Windows Vista
1. Click OK to the Internet •
Motorola SURFboard • User Guide
10 Open a new browser window and type in www.motorola.com. Verify that Internet Protocol (TCP/IP) is checked.... the IP Address if you can connect to the Motorola website. 10. B
Testing Your Internet Connection
After changing the default passwords, you are ready to enjoy the Internet. If you...
User Guide - Page 20
...file to a safe location on your modem, what devices are functioning and to change passwords, you complete configuring your modem, save a copy of the new settings and store...Settings
After you can use it to get an at-aglance view of the SBG6580 to observe how your network and modem are Connected to quickly restore your ... and Basic Settings •
Motorola SURFboard • User Guide
12
User Guide - Page 22
...8. Better security, slow set-up ) - Click Apply. Creating Wi-Fi Networks •
Motorola SURFboard • User Guide
14 Enable the Primary Network. 5. User must configure the system manually WPS... 2 with Pre-Shared Key
Notes:
• Motorola recommends using WPA2-PSK. • The SBG6580 has a default Pre-Shared Key. For better security, Motorola recommends that you , and a guest network for...
User Guide - Page 24
... the wireless adapter and the operating system (Windows XP, Mac, etc.,) being added to connect. Creating Wi-Fi Networks •
Motorola SURFboard • User Guide
16
Click Basic. 3. Select WPS from the SBG6580 GUI
1. Enter the Device Name. 7. Click Wireless. 2. Option 3 - B
Create a Wi-Fi Network Using the WPS Feature
You can use one...
User Guide - Page 26
... the list. 4. Select the times of the week for the network, but override blocked domains by entering the password. 1. Setting the Parental Control Features •
Motorola SURFboard • User Guide
18 Enter the new override password. 2. Click User Setup. 2. Enter a name in the Add New Policy field. 3. Friday). 7. Check the Enabled box. 6. B
Create an...
User Guide - Page 27
...to AES.
51BTroubleshooting •
Motorola SURFboard • User Guide
19... Check that the SBG6580 is properly plugged...ONLINE icon to the SBG6580 and the computer.... to reset the SBG6580 to identify the ...a passphrase on the SBG6580, be sure each ...a key on the SBG6580,
be sure
each ...the RESET button on the SBG6580.
• To temporarily ...coaxial cable at the SBG6580 and wall outlet....
User Guide - Page 28
... OPERATION:
OFF
SBG6580 is not properly
The SBG6580 is unplugged
plugged into the power outlet
FLASHING Downstream receive channel The downstream channel is lost cannot be acquired
FLASHING Upstream send channel cannot The upstream channel is lost be acquired
FLASHING IP registration is unsuccessful The IP registration is lost
51BTroubleshooting •
Motorola SURFboard •...
User Guide - Page 31
...Motorola SURFboard • User Guide
23 B
UPSTREAM (CONTINUED) Frequency Range DOCSIS 5-42 MHz (edge to edge), EuroDOCSIS and optional DOCSIS 5 to 65 MHz edge to change without notice or obligation. OS 9 or higher, Ethernet connection UNIX: Ethernet connection Home Networking: Ethernet router or Wi-Fi access point
NETWORK
Gateway...802.11b/g/n Wi-Fi, WDS bridging, 802.11e WMM admission control, ...
User Guide - Page 32
... OF THIS LICENSE AGREEMENT.
UPON ACCEPTANCE, THIS LICENSE WILL BE A LEGALLY BINDING AGREEMENT BETWEEN YOU AND MOTOROLA. B
C
Software License & Warranty
SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway
Motorola, Inc. Home & Networks Mobility Solutions Business ("Motorola") 101 Tournament Drive Horsham, PA 19044
Software License
IMPORTANT: PLEASE READ THIS SOFTWARE LICENSE ("LICENSE...
User Guide - Page 34
..., Acts of the Product. Software License & Warranty •
Motorola SURFboard • User Guide
26 B
Warranty Information
SURFboard SBG6580 Wi-Fi Cable Modem Gateway
Home & Networks Mobility ("Motorola")
Retail Purchasers: If you purchased this Product directly from Motorola or from an authorized Motorola retail reseller, Motorola warrants to you, the original end user customer, that (A) the...
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