Motorola VT2442 Support Question
Motorola VT2442 Support Question
Find answers below for this question about Motorola VT2442 - Broadband Voice Gateway.Need a Motorola VT2442 manual? We have 1 online manual for this item!
Question posted by fraaloh on June 29th, 2014
How Do I Access The Residential Gateway Login Surfboard Modem
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Current Answers
Answer #1: Posted by TechSupport101 on June 29th, 2014 6:41 PM
TechSupport101
Member since:
May 24th, 2013 Points: 12,171,285
Member since:
May 24th, 2013 Points: 12,171,285
Hi. Refer to this http://www.helpowl.com/manuals/Motorola/VT2442/42039 User Guide.
Related Motorola VT2442 Manual Pages
User Guide - Page 3
... (WPS 4 Rear Panel...4 Installing the Modem Connecting the SBG6580 ...5
Wall Mounting the Modem...6 Wall Mounting Template...8 Connecting to the Parental Controls 18 Create a Time of Your Modem Settings 12 Restoring Your Modem Configuration Using a Backup Copy 12 Using the... of Day Policy (ToD) Filter 18
Safety and Regulatory Information •
Motorola SURFboard • User Guide
iii
User Guide - Page 5
...exposed.
• Place this device on a stable surface.
• Avoid damaging the cable modem with all applicable device safety requirements of the country of use.
• Installation of this... splashing. Safety and Regulatory Information •
Motorola SURFboard • User Guide
v The device must be installed and used for easy access when disconnecting the power cord of the device from...
User Guide - Page 6
...the National Electric Code, which provides guidelines for proper grounding and, in a residential environment.
Some countries or regions, such as practical. If collection systems are ...Wipe the device with a clean, dry cloth. Safety and Regulatory Information •
Motorola SURFboard • User Guide
vi Never use cleaning fluid or similar chemicals. Operation is restricted...
User Guide - Page 7
...network product that uses Direct Sequence Spread Spectrum (DSSS) and Orthogonal Frequency-Division Multiple Access (OFDMA) radio technologies. This Class B digital apparatus complies with the FCC RF exposure... by the
Institute of the Industry Canada Rules. The firmware setting is not accessible by the Wireless Ethernet Compatibility Alliance (WECA).
High power radars are restricted from...
User Guide - Page 8
... is the responsibility of the user.
Safety and Regulatory Information •
Motorola SURFboard • User Guide
viii B
Restrictions on the Use of Wireless Devices
In some situations... or environments, the use of wireless devices may be accessible by such unauthorized modification, substitution, or attachment is not responsible for any environment...
User Guide - Page 9
Before installing your purchase of a Motorola SURFboard® SBG6580 Wi-Fi Cable Modem Gateway.
Motorola Broadband Technical Support is located on your new modem, please take a moment to learn more about Motorola products, visit the Motorola support website at http://broadband.motorola.com/consumers/support. If you have all of the items listed In the Box. NOTE...
User Guide - Page 12
... Protected Security (WPS) enabled device and automatically connects it to default settings (custom configurations are removed) and restarts the cable modem
Coaxial cable connector
+12VDC Power connector
Product Overview •
Motorola SURFboard • User Guide
4 This guide provides instructions for the RECEIVE and SEND features.
PORT 1
DESCRIPTION
Connected LED • Green LED...
User Guide - Page 13
... from the modem to access the Wi-Fi wizard -OR- Push the WPS Pairing Button on the modem and on the modem.
4. B
3
Installing the Modem
Connecting the SBG6580
This product is connected to avoid damage.
3. Verify that the coaxial cable is for indoor use only. Plug the other devices. Installing the Modem •
Motorola SURFboard • User...
User Guide - Page 14
...Modem •
Motorola SURFboard • User Guide
6 See the dimensioned view below for the spacing needed for mounting the gateway. Use anchor bolts if necessary (for example, if you are mounting the modem...maximum screw head diameter of the modem before starting: • Locate the unit as specified by the local or national codes governing residential or
business cable TV and communications...
User Guide - Page 15
... 1½ inches (3.8 cm). Re-plug the power cord into the +12VDC Power connector on the wall to select the appropriate depth and diameter.
3. Installing the Modem •
Motorola SURFboard • User Guide
7
Position and secure the wall mounting template on the gateway and the
electrical outlet. 5.
User Guide - Page 16
B
Installing the Modem •
Motorola SURFboard • User Guide
8 Wall Mounting Template
Print the wall mounting template for use during installation.
User Guide - Page 17
...
CAUTION: This process removes any custom configurations from unauthorized access;
Retype your new password. 8. Protect your information and your modem over a wireless network connection.
1. Type in again ... network from the modem. Use an Ethernet connection to change the modem's default passwords BEFORE connecting to the Internet •
Motorola SURFboard • User Guide
9
User Guide - Page 18
...the Local Area Connection Properties window and then exit the Control Panel. 9.
Right-click the network connection for your modem. Open a new browser window and type in www.motorola.com. Skip the next step
if you see the Motorola...information. Click Continue if you can connect to the Internet •
Motorola SURFboard • User Guide
10 Windows needs your network interface. 5.
User Guide - Page 19
...Protocol Properties window. 6. B
6. Select Properties to the Internet •
Motorola SURFboard • User Guide
11
Click OK to save the settings, and then click ...Area Connection Properties window. 5. Configuring TCP/IP for your computer and modem. Click Change adapter settings to close the Local Area Connection Properties and... that Internet access is available. 4.
User Guide - Page 22
... Security Method:
WPA
Wi-Fi Protected Access
WPA-PSK Wi-Fi Protected Access with Pre-Shared Key, standard encryption
WPA2
Wi-Fi Protected Access version 2 with Pre-Shared Key, standard...network for visitors. You can quickly add WPS-enabled devices to the modem's interface. 2.
Creating Wi-Fi Networks •
Motorola SURFboard • User Guide
14 Better security, slow set-up ) ...
User Guide - Page 23
...Wi-Fi Protected Access version 2 with improved compatibility (not supported if configured for the GUEST NETWORK.
9. Enable the Guest Network. 5. Enter a new string in to connect.
• Motorola recommends using WPA2-PSK. 7. Creating Wi-Fi Networks •
Motorola SURFboard • ... for 802.11N)
TKIP&AES Allows both TKIP and AES-capable clients to the modem's interface. 2.
User Guide - Page 27
... to its original factory settings if the gateway is clear.
You may have cable TV... wireless security.
• On the Wireless Access Control Page, be sure the MAC address ... Parental Control, Firewall, and Advanced settings). MODEM PROBLEM
POSSIBLE SOLUTION
Power light is off
&#...WPA
Encryption to AES.
51BTroubleshooting •
Motorola SURFboard • User Guide
19
Slow wireless
&#...
User Guide - Page 31
...modem)
Macintosh: Power PC or later; static routing and dynamic IP routing (RIPv1, RIPv2); Product Specifications •
Motorola SURFboard... • User Guide
23 Windows Vista™, 2000, or XP or Linux® with Ethernet connection (older versions of ALGs; L2TPv2
Wi-Fi LAN 802.11b/g/n Wi-Fi, WDS bridging...: Ethernet router or Wi-Fi access point
NETWORK
Gateway DHCP, ...
User Guide - Page 32
... at the same time transfer the Product and all copies of such Software. B
C
Software License & Warranty
SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway
Motorola, Inc. UPON ACCEPTANCE, THIS LICENSE WILL BE A LEGALLY BINDING AGREEMENT BETWEEN YOU AND MOTOROLA. IF YOU... only on the terms of the Software.
Software License & Warranty •
Motorola SURFboard • User Guide
24
User Guide - Page 34
...tear under this Limited Warranty for its documentation. Software License & Warranty •
Motorola SURFboard • User Guide
26 The warranties described in this Section shall not apply: (i)... THE PRODUCT IS OPENED, ALTERED, AND/OR DAMAGED. B
Warranty Information
SURFboard SBG6580 Wi-Fi Cable Modem Gateway
Home & Networks Mobility ("Motorola")
Retail Purchasers: If you purchased this...
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