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Motorola SBG6580 Support Question

Motorola SBG6580 Support Question

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Question posted by o2bdaniel on October 13th, 2013

Setting Up Vpn Firewall With Sbg6580 Cable Modem...?

I have an SBG6580 cable modem, wired and wireless are working fine. In order to allow for VPN access to my home network, I have purchased a Netgear ProSafe VPN Firewall 8. Unfortunately, I can't get internet access through the firewall, despite following the instruction numerous times. I just get limited network access... enough to change configuration on the firewall, but cannot get to the router, or beyond. Fairly sure that it is just a configuration issue, but Google searches have not uncovered the answer to my problem. Any help is appreciated.

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Related Motorola SBG6580 Manual Pages

Brochure - Page 1

Count on Motorola's SURFboard DOCSIS®/ EuroDOCSIS 3.0 solutions to help you deliver innovative, ultra-broadband data services and advanced high-bandwidth home networking to your broadband leadership - SURFboard® SBG6580 Series Wi-Fi®Cable Modem Gateway Strengthen your premium customers.
Brochure - Page 2

... Generation High-Bandwidth Services and Home Networking in a sleek, stylish package for stand-alone routers, hubs, and access points. Its four gigabit Ethernet RJ-45 ports, an integrated 802.11n Wi-Fi access point with advanced firewall, and an 802.11n Wi-Fi access point in a Stylish Package The SBG6580 SURFboard Wi-Fi Cable Modem Gateway enables the delivery...
Brochure - Page 3

... the SBG6580 to work with radio technology that offers 802.11 b/g at 2.4 GHz and 802.11n at 5 GHz to support maximum LAN flexibility. SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway enabling users to easily wirelessly network all of the connected home. Dual Radio Operation: The SBG6580 is configured with the lowest common denominator Wi-Fi peripherals, allowing consumers to network...
Brochure - Page 4

...modems in -one approach to broadband home networking. SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway More Highlights Efficient Stylish and space-saving enclosure Compatible with Motorola's 3D-Reach® Wi-Fi adapters for easy expansion of the home local area network Reliable and Secure Wi-Fi security WEP/WPA/WPA2 Advanced firewall... enables cable operators to remotely access, configure...
Brochure - Page 5

... qualified and compliant with a company that eliminate the use environmentally friendly package designs. SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway Motorola's SURFboard modem's packaging is 100% recyclable and is marked with a reduced environmental impact. Motorola has ... of the solution to climate change, and has worked for our customers to identify recycling opportunities.
Brochure - Page 6

...+, Pmin = +17 dBmV, 1280 kHz EAE, AES, and SSD) modulation rate Network Management SNMP v2 & v3 Pmin = +20 dBmV, 2560 kHz Provisioning Supports IP addressing using modulation rate IPv4 and/or IPv6 (dual stack) Pmin = +23 dBmV, 5120 kHz modulation rate Output Impedance 75 Ω (nominal) SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway
Brochure - Page 7

... supported, will work with DoS protection and intrusion prevention; SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway port, packet, and URL keyword filtering; OS 9 or higher, Ethernet connection UNIX: Ethernet connection Home Networking: Ethernet router or Wi-Fi access point NETWORK Gateway DHCP, NAT, VPN tunneling; APSD (Unscheduled...
Brochure - Page 8

Plug-and-play Simple to set up and easy to use-just plug it in and go. 1 ... to change without notice or obligation. Contact your service provider, and/or their network settings may require a subscription. All features, functionality, and other product specifications are subject to the services provided through this equipment. SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway
User Manual - Page 5

... result in a risk of power supplied to your home, consult your equipment, basic safety precautions should always ... device to which this device is no part of cord sets may result in a shock or fire hazard. •...cable modem or user's PC. • It is recommended that complies with national wiring codes and conform to dripping or splashing. Retain the instructions for easy access...
User Manual - Page 9

...-Fi Installation Wizard, software license agreement, multi-language SBG6580 User Guides, and USB drivers (for use with the CD Wi-Fi Wizard). You will need the information located on the modem's Media Access Control (MAC) label. Before installing your purchase of a Motorola SURFboard® SBG6580 Wi-Fi Cable Modem Gateway. If you have all of the items...
User Manual - Page 12

... computer Returns modem to the SBG6580 Wi-Fi network. PORT 1 DESCRIPTION Connected LED • Green LED is ON - B About Wi-Fi Protected Security Feature (WPS) The WPS Pairing button activates any Wi-Fi Protected Security (WPS) enabled device and automatically connects it to default settings (custom configurations are removed) and restarts the cable modem Coaxial cable connector...
User Manual - Page 13

... lightning could create a safety hazard and damage the product. 1. Select the Internet connection type (Ethernet Cable -OR- Push the WPS Pairing Button on the modem and on the modem. 4. Exposure of the coaxial cable to your WPS-enabled device. 7. Wi-Fi set up with CD-ROM -OR- Insert the CDROM to access the Wi-Fi wizard -OR-
User Manual - Page 24

... Button method. Option 2 - The system reports when you have a physical button, and others provide a Client GUI that allow the user to connect." 9. Click Wireless. 2. Select your Wi-Fi Network. Click Basic. 3. Enter the PIN of the following options to the modem interface, use one of the device you have successfully connected. Creating Wi-Fi...
User Manual - Page 27

...the coaxial cable at the SBG6580 and wall outlet. If you cannot receive regular TV channels, the data service will remove custom settings, including Parental Control, Firewall, and Advanced settings). WPA ... wireless client is connected via the Ethernet port, check the ONLINE icon to re-enable wireless security. • On the Wireless Access Control Page, be sure each affected wireless...
User Manual - Page 31

... not specifically supported, may work with DoS protection and intrusion prevention; Product Specifications • Motorola SURFboard • User Guide 23 B UPSTREAM (CONTINUED) Frequency Range DOCSIS 5-42 MHz (edge to edge), EuroDOCSIS and optional DOCSIS 5 to 65 MHz edge to change without notice or obligation. SPI firewall with this cable modem) Macintosh: Power PC or...
User Manual - Page 32

... or the Product components in whatever form. TERMINATE this License. Home & Networks Mobility Solutions Business ("Motorola") 101 Tournament Drive Horsham, PA 19044...CABLE DATA PRODUCT (THE "CABLE DATA PRODUCT"). BY INSTALLING OR USING THE SOFTWARE, YOU AGREE TO BE BOUND BY THE PROVISIONS OF THIS LICENSE AGREEMENT. B C Software License & Warranty SURFboard SBG6580 Series Wi-Fi Cable Modem...
User Manual - Page 33

...is not designed or intended for any third party software provided as set forth in subdivision (c)(1)(ii) of any matter it addresses are governed... is Motorola, Inc., Home & Networks Mobility Solutions Business, 101 Tournament Drive, Horsham, PA 19044. Except as otherwise expressly provided in this Software, including the ownership of all copyrights, mask work rights, patents, trademarks ...
User Manual - Page 34

... B Warranty Information SURFboard SBG6580 Wi-Fi Cable Modem Gateway Home & Networks Mobility ("Motorola") Retail Purchasers: If you purchased this Product directly from ...its installation and use , and do not allow for this Product (including Software) may have ...OTHER SOFTWARE OR HARDWARE. Please contact your cable operator or Internet Service Provider ("Service Provider") from an authorized...
Installation Guide - Page 1

...CD-ROM 5c - Direct Ethernet Connection 5b - SURFboard® SBG6580 Wi-Fi Cable Modem Gateway Install Sheet To connect your devices, choose one option for...8646 For additional product information, see the SBG6580 Series Wi-Fi Cable Modem Gateway User Guide included on the bottom label of device connection: 5a - To configure additional settings on your SBG6580: • Open any web browser on...
Installation Guide - Page 2

... on the SBG6580 Installation CD to reconnect to open the User Guide. For UNIX® or Linux® computers, you need an IP address. Front Panel" in the User Guide. SURFboard is properly connected to your cable modem gateway and computer. The Problem Power icon is not visible Cannot connect to Wireless Network Cannot receive...

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