Motorola SBG6580 Support Question
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Question posted by sinewMCJA on November 19th, 2013
How To Reset Factory Settings Motorola Surfboard Sbg6580
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Related Motorola SBG6580 Manual Pages
Brochure - Page 1
Count on Motorola's SURFboard DOCSIS®/ EuroDOCSIS 3.0 solutions to help you deliver innovative, ultra-broadband data services and advanced high-bandwidth home networking to your broadband leadership - SURFboard® SBG6580 Series Wi-Fi®Cable Modem Gateway
Strengthen your premium customers.
Brochure - Page 2
...services such as high-bandwidth home networking. The SBG6580 eliminates the need for seamless mobility, Motorola's SBG6580 is a fully integrated all while maximizing current ...IPTV to :
• Protect their business customers. The SBG6580's highspeed services enable operators to their home or business network. SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway Its four gigabit Ethernet...
Brochure - Page 3
...b/g at 2.4 GHz and 802.11n at 5 GHz to support maximum LAN flexibility. SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway With Motorola's SURFboard integrated home networking solutions, service providers can provide seamless interaction among consumer electronics, mobile ... compatible to 802.11b/g
Backwards compatible to easily wirelessly network all of their 802.11 b/g/n equipped devices.
Brochure - Page 4
... levels of quality, reliability, and customer satisfaction, with intelligent management, auto-provisioning, and remote management features to broadband home networking. SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway In addition, Motorola's fieldproven NBBS Device Management Platform provides the MSO with low operational and support costs for the MSO. which seamlessly configures a secure...
Brochure - Page 5
... customers, Motorola is marked with standard recycling codes to make products with a reduced environmental impact. Motorola has a global commitment to be greener when they use our products. Motorola's SURFboard portfolio of...compelling products to help them reduce their carbon footprint. SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway In addition to delivering high-quality gateways to...
Brochure - Page 8
.... Plug-and-play
Simple to set up and easy to use-just plug it in and go.
1 Certain features may not be liable for details. All features, functionality, and other product specifications are subject to change without notice or obligation. SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway Motorola shall not be activated by...
User Manual - Page 3
... 7 11 Status and Basic Settings Performing a System Status Check 12 Creating a Backup Copy of Day Policy (ToD) Filter 18
Safety and Regulatory Information •
Motorola SURFboard • User Guide
iii ...-Fi Networks Create a Primary Wireless Network 14 Create a Guest Wireless Network 15 Create a Wi-Fi Network Using the WPS Feature 16 Setting the Parental Control Features Enable ...
User Manual - Page 7
...set forth for an uncontrolled environment. Safety and Regulatory Information •
Motorola SURFboard • User Guide
vii The firmware setting is not accessible by the
Institute of Electrical and Electronics Engineers • The Wireless...Multiple Access (OFDMA) radio technologies. This equipment should be at the factory to co-channel mobile satellite systems, use of 5250-5350 MHz and...
User Manual - Page 8
... prior to create a wireless network.
For more information on how to protect your network, see the section on setting up your wireless LAN in any damage or...wireless equipment in this product, or the substitution or attachment of connecting cables and equipment other devices or services is the responsibility of the user.
Safety and Regulatory Information •
Motorola SURFboard...
User Manual - Page 9
...-PSK, and Passcode (for use with the CD Wi-Fi Wizard). Provides basic information for Windows XP and Windows Vista).
Before installing your purchase of a Motorola SURFboard® SBG6580 Wi-Fi Cable Modem Gateway. B
1
Introduction
Congratulations on your new modem, please take a moment to learn more about...
User Manual - Page 12
... connects it to default settings (custom configurations are removed) and restarts the cable modem
Coaxial cable connector
+12VDC Power connector
Product Overview •
Motorola SURFboard • User Guide
...
Returns modem to the SBG6580 Wi-Fi network. This guide provides instructions for the RECEIVE and SEND features. Indicates a data connection is made
2 USB* 3 RESET 4 CABLE 5
For Windows...
User Manual - Page 13
...create a safety hazard and damage the product.
1. Installing the Modem •
Motorola SURFboard • User Guide
5 B
3
Installing the Modem
Connecting the SBG6580
This product is connected to a cable outlet.
2. Insert the Ethernet cord ...Fi wizard -OR- Plug the other end of the building. Wi-Fi set up with CD-ROM -OR-
Do not route the USB and/or Ethernet cable(s) outside ...
User Manual - Page 17
... new password. 8.
B
4
Connecting to the Internet. Click Apply to the Internet •
Motorola SURFboard • User Guide
9 NEVER configure your new username in your network from the modem. Type in the default Password; Retype your modem over a wireless network connection.
1. Before resetting the modem, create a backup copy of your new password in your configurations...
User Manual - Page 20
...and Basic Settings •
Motorola SURFboard • User Guide
12 Use the backup copy to quickly restore your backup file. 3. Browse to your custom settings after resetting the modem to the factory settings.
1....settings and store the file in a safe location. Click OK when prompted. 4.
Click Backup. 3. B
5
Status and Basic Settings
Use the Status and Basic pages of the SBG6580...
User Manual - Page 21
....
Use the feature if you wish to manually configure the IP address assignment range for the Starting Local Address field. 4. Status and Basic Settings •
Motorola SURFboard • User Guide
13 Enter the number of CPE's. 5. Activate the DHCP Server 1. Click Apply. B
Using the DHCP Server Feature
A DHCP (Dynamic Host Configuration Protocol) ...
User Manual - Page 22
... up SES - (Secure Easy Set-up 8. Enter the name of your Wi-Fi network by entering a PIN or pushing a button. User must configure the system manually WPS (WiFi Protected) - Log on to configure a
wireless adapter. Select an Automatic Security Configuration option:
Disabled - Creating Wi-Fi Networks •
Motorola SURFboard • User Guide
14 You...
User Manual - Page 24
.... 6. Click Basic. 3. Select Restore Wireless Defaults and Apply. 4. Select Push-Button from the SBG6580 GUI
1. Push the WPS button on the Client GUI (device), and then connect using the
PIN. Note: The method of configuring the device for the STA to
connect." 9. Creating Wi-Fi Networks •
Motorola SURFboard • User Guide
16 Wait...
User Manual - Page 27
... and Error Conditions to identify the error. Cannot send or receive data
• On the front panel, note the status of your wireless clients support AES, change the WPA
Encryption to its original factory settings if the gateway is TKIP.
If you have to reset the SBG6580 to AES.
51BTroubleshooting •
Motorola SURFboard • User Guide
19
Installation Guide - Page 1
...-466-8646
For additional product information, see the SBG6580 Series Wi-Fi Cable Modem Gateway User Guide included on the SBG6580 Installation CD or visit:
http://broadband.motorola.com/consumers/support/ To configure additional settings on your SBG6580: • Open any web browser on your SBG6580. SURFboard® SBG6580
Wi-Fi Cable Modem Gateway
Install Sheet
To connect...
Installation Guide - Page 2
... of Motorola Mobility, Inc. Check the IP address by unplugging the power cord, waiting five seconds, and then plugging it back in again. SURFboard® SBG6580
Wi-...Fi Cable Modem Gateway
Troubleshooting
Before calling for technical support, try restarting your cable modem gateway and computer. The Problem
Power icon is not visible
Cannot connect to Wireless...
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