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Motorola SBG6580 Support Question

Motorola SBG6580 Support Question

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Question posted by lqcurley on November 4th, 2013

Re Setting Password

My wife set up the wifi sbg6580 and cannot remember the password, how would I recover or reset the password

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Related Motorola SBG6580 Manual Pages

Brochure - Page 1

SURFboard® SBG6580 Series Wi-Fi®Cable Modem Gateway Strengthen your premium customers. Count on Motorola's SURFboard DOCSIS®/ EuroDOCSIS 3.0 solutions to help you deliver innovative, ultra-broadband data services and advanced high-bandwidth home networking to your broadband leadership -
Brochure - Page 2

...-bandwidth services. As part of Motorola DOCSIS 3.0 Ultra-Broadband family of products, the SBG6580 includes an enhanced tuner that combines the functionality of a DOCSIS/EuroDOCSIS 3.0 cable modem,... Wi-Fi access point in a sleek, stylish package for seamless mobility, Motorola's SBG6580 is a fully integrated all while maximizing current infrastructure investment and lowering capital spending. ...
Brochure - Page 3

... work with Windows®, Macintosh®, and Unix® computers Support for wires altogether - The SBG6580 is configured with a nextgeneration 802.11n Wi-Fi access point. 802.11n: 802.11n, the...equipped devices. Dual Radio Operation: The SBG6580 is equipped with radio technology that offers 802.11 b/g at 2.4 GHz and 802.11n at 5 GHz to easily wirelessly network all of the widely used Wi...
Brochure - Page 4

... combining the highest-performing and lowest cost of ownership modems in -one approach to -use secure WiFi network setup and connection tool - Motorola's NBBS platform is offering an all-in the industry,... Wi-Fi offerings Built-In Security The SBG6580 is equipped with a number of security features to -use Wi-Fi installation wizard - SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway Provider ...
Brochure - Page 5

..., our units are in partnering with a company that eliminate the use environmentally friendly package designs. Finally, all new SURFboard CPE use of Conduct regulations. SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway The CPE are lead-free and RoHS compliant. In addition to delivering high-quality gateways to its customers, Motorola...
Brochure - Page 8

Contact your service provider, and/or their network settings may require a subscription. Motorola shall not be activated by your service provider for ,..., and other product specifications are subject to change without notice or obligation. SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway Plug-and-play Simple to set up and easy to use-just plug it in and go. 1 Certain features...
User Manual - Page 3

... Feature 13 Creating Wi-Fi Networks Create a Primary Wireless Network 14 Create a Guest Wireless Network 15 Create a Wi-Fi Network Using the WPS Feature 16 Setting the Parental Control Features Enable Parental Controls ...17 Create Policies to Block or Allow Content 17 Create an Override Password 18 Add Users to the Parental Controls 18...
User Manual - Page 7

... to LE-LAN devices. This Class B digital apparatus complies with IC radiation exposure limits set forth for an uncontrolled environment. High power radars are allocated as defined by the Institute of Electrical and Electronics Engineers • The Wireless Fidelity (Wi-Fi) certification as primary users (meaning they have priority) of the device...
User Manual - Page 8

...users. For more information on how to protect your network, see the section on setting up your wireless LAN in a specific organization or environment, you to comply with this guide or ...the Motorola website. The manufacturer is not responsible for any environment where the risk of wireless equipment in this product, or the substitution or attachment of connecting cables and equipment ...
User Manual - Page 12

... UNIX, or Linux computer Returns modem to the SBG6580 Wi-Fi network. PORT 1 DESCRIPTION Connected LED • Green LED is made 2 USB* 3 RESET 4 CABLE 5 For Windows computers only - To ... any Wi-Fi Protected Security (WPS) enabled device and automatically connects it to default settings (custom configurations are removed) and restarts the cable modem Coaxial cable connector +12VDC Power...
User Manual - Page 13

.... Plug the other devices. Repeat steps 5 and 6 to your WPS-enabled device. 7. Wi-Fi set up with CD-ROM -OR- Exposure of the building. Select the Internet connection type (Ethernet Cable -OR- B 3 Installing the Modem Connecting the SBG6580 This product is connected to lightning could create a safety hazard and damage the product...
User Manual - Page 18

...com. If you are able to see User Account Control -- Click Start and then click Settings. 2. Verify that Internet Protocol (TCP/IP) is checked. 6. Select Internet Protocol (... Click Start, Settings, and Control Panel. 2. Double-click Network and Internet to the Internet. 1. Click Control Panel. 3. B Testing Your Internet Connection After changing the default passwords, you see the...
User Manual - Page 20

... quickly restore your custom settings after resetting the modem to reboot the modem. Click Save. 5. Restoring Your Modem Configuration Using a Backup Copy 1. Click Restore and then click OK to the factory settings. 1. Click Backup. 3. Click OK when prompted. 4. B 5 Status and Basic Settings Use the Status and Basic pages of the SBG6580 to observe how your...
User Manual - Page 22

... security, Motorola recommends that you , and a guest network for you change the PreShared Key setting. 9. Select the WPA/WPA2 Encryption type. 10. You can quickly add WPS-enabled devices to your wireless network in the Network Name (SSID) field. 7. B 6 Creating Wi-Fi Networks The SBG6580 supports both a Primary Wi-Fi network for visitors.
User Manual - Page 23

... network. 6. AES provides the strongest encryption, TKIP provides strong encryption with Pre-Shared Key Motorola recommends using AES, the default setting. 8. Click Wireless. 3. Select the Security Method: WPA Wi-Fi Protected Access WPA-PSK Wi-Fi Protected Access with Pre-Shared Key, standard encryption WPA2 Wi-Fi Protected ...
User Manual - Page 24

... adapters have successfully connected. Enter the Device Name. 7. WPS Pairing Button 1. Select Restore Wireless Defaults and Apply. 4. Press and hold the WPS pairing button (approximately 7 seconds). Push...options and then press the Add button. Select Push-Button from the SBG6580 GUI 1. Select your network name on the wireless adapter and the operating system (Windows XP, Mac, etc.,) being...
User Manual - Page 26

... on your network to access blocked domains. Fri from 9AM to the Parental Controls 1. Setting the Parental Control Features • Motorola SURFboard • User Guide 18 Select the days... of the week for the network, but override blocked domains by entering the password. 1. Re-enter the new password. 3. Enter a name in the Add New Policy field. 3. Enter a name in the...
User Manual - Page 27

... If the solutions listed here do not solve your problem, contact your wireless clients support AES, change the WPA Encryption to AES. 51BTroubleshooting • Motorola SURFboard • User Guide 19 If you have to reset the SBG6580 to its original factory settings if the gateway is not functioning properly (using the HTML configuration pages...
Installation Guide - Page 1

...Setup with CD-ROM 5c - To configure additional settings on your SBG6580: • Open any web browser on your SBG6580. SURFboard® SBG6580 Wi-Fi Cable Modem Gateway Install Sheet To ... default login: User Name= admin, Password = motorola Before returning this product to the store for the CD-ROM installation wizard, is located on the SBG6580 Installation CD or visit: http://broadband....
Installation Guide - Page 2

First, check if Wireless icon is on the SBG6580 Installation CD to reconnect to the network. Check the IP address by any means without the ...respective owners. Then, run the Wi-Fi Installation wizard on . Check that the Ethernet cable is properly connected to Wireless Network Cannot receive or send data The Solution Check that your cable modem gateway by unplugging the power cord, waiting ...

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