Motorola SBG6580 Support Question
Motorola SBG6580 Support Question
Find answers below for this question about Motorola SBG6580.Need a Motorola SBG6580 manual? We have 3 online manuals for this item!
Question posted by timkor on October 10th, 2014
How To Open Motorola Surfboard Sbg6580
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Current Answers
Answer #1: Posted by MotoAgents on October 10th, 2014 8:13 AM
MotoAgents
Member since:
June 27th, 2014 Points: 554,130
Member since:
June 27th, 2014 Points: 554,130
Hi timkor
In this case I will recommend you to contact the Solutions department so they can assist you on this.
Regards
Marge
Motorola Mobility
MotoAgents
Related Motorola SBG6580 Manual Pages
Brochure - Page 1
Count on Motorola's SURFboard DOCSIS®/ EuroDOCSIS 3.0 solutions to help you deliver innovative, ultra-broadband data services and advanced high-bandwidth home networking to your broadband leadership - SURFboard® SBG6580 Series Wi-Fi®Cable Modem Gateway
Strengthen your premium customers.
Brochure - Page 2
... on-board radios (2.4 or 5 GHz) enables users to maximize the high-bandwidth potential of new high-value services such as high-bandwidth home networking. SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway Designed for seamless mobility, Motorola's SBG6580 is a fully integrated all while maximizing current infrastructure investment and lowering capital spending.
As part of...
Brochure - Page 3
... increasing data rates of their 802.11 b/g/n equipped devices.
enabling users to easily wirelessly network all of well over 300 Mbps in DOCSIS and 400 Mbps in EuroDOCSIS in...support maximum LAN flexibility. Dual Radio Operation: The SBG6580 is to avoid the challenges of the connected home.
With Motorola's SURFboard integrated home networking solutions, service providers can provide ...
Brochure - Page 4
... expansion of the home local area network
Reliable and Secure Wi-Fi security WEP/WPA/WPA2
Advanced firewall with a CD-ROM including Motorola's easy-to-use Wi-Fi installation wizard -
SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway Service Assurance
Supporting the Wi-Fi home network is finished, a secure WPA (Wi-Fi Protected...
Brochure - Page 5
... step with our customers and their eco-conscious customer base. Motorola's SURFboard modem's packaging is 100% recyclable and is marked with standard recycling codes to help them reduce their environmental impact, while offering compelling products to make products with a reduced environmental impact.
SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway The CPE are ENERGY...
Brochure - Page 8
SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway Additionally, certain features may limit the feature...Certain features may not be liable for details. Contact your service provider, and/or their network settings may require a subscription. Motorola shall not be activated by your service provider for , and expressly disclaims, any direct or indirect liabilities, damages, losses, claims...
User Manual - Page 3
... DHCP Server Feature 13 Creating Wi-Fi Networks Create a Primary Wireless Network 14 Create a Guest Wireless Network 15 Create a Wi-Fi Network Using the WPS Feature 16...the SBG6580 ...5
Wall Mounting the Modem...6 Wall Mounting Template...8 Connecting to the Internet PROTECT YOUR NETWORK - B
Table of Day Policy (ToD) Filter 18
Safety and Regulatory Information •
Motorola SURFboard &#...
User Manual - Page 9
... available at 1-877-466-8646. B
1
Introduction
Congratulations on the modem's Media Access Control (MAC) label.
Before installing your purchase of a Motorola SURFboard® SBG6580 Wi-Fi Cable Modem Gateway.
Introduction •
Motorola SURFboard • User Guide
1 In the Box
ITEM Power Supply
DESCRIPTION Provides power via an AC electrical outlet
Ethernet Cable Software...
User Manual - Page 10
System Requirements
The SBG6580 is compatible with the following operating systems: Windows 7 Windows Vista™, Service Pack 1 or later Windows® XP, Service Pack 2 or later Mac® 10.4 or later (Ethernet connection only) UNIX® Linux®
B
Introduction •
Motorola SURFboard • User Guide
2
User Manual - Page 12
... NOT use the USB port to connect a Mac, UNIX, or Linux computer
Returns modem to the SBG6580 Wi-Fi network.
Indicates a data connection is made
2 USB* 3 RESET 4 CABLE 5
For ...and restarts the cable modem
Coaxial cable connector
+12VDC Power connector
Product Overview •
Motorola SURFboard • User Guide
4 To increase the bandwidth available for receiving and transmitting data...
User Manual - Page 13
...- B
3
Installing the Modem
Connecting the SBG6580
This product is connected to access the Wi-Fi wizard -OR- Verify that the coaxial cable is for indoor use only. Connect the other end of the building. Select the Internet connection type (Ethernet Cable -OR- Installing the Modem •
Motorola SURFboard • User Guide
5
Hand-tighten...
User Manual - Page 20
... devices are functioning and to perform routine maintenance tasks. Status and Basic Settings •
Motorola SURFboard • User Guide
12 Creating a Backup Copy of Your Modem Settings
After you can... menu. 2.
B
5
Status and Basic Settings
Use the Status and Basic pages of the SBG6580 to observe how your network and modem are Connected to your network(s), run a basic Diagnostic...
User Manual - Page 22
...adapter. Select the WPA/WPA2 Encryption type. 10. Click Wireless. 3. Select an Automatic Security Configuration option:
Disabled - Creating Wi-Fi Networks •
Motorola SURFboard • User Guide
14 Better security, slow set-up ) -
Enable the Primary Network. 5. Click Apply. B
6
Creating Wi-Fi Networks
The SBG6580 supports both a Primary Wi-Fi network for you...
User Manual - Page 24
...." 9.
Creating Wi-Fi Networks •
Motorola SURFboard • User Guide
16 Select Restore Wireless Defaults and click Apply. 4.
Click Wireless. 2. Select Push-Button from Automatic Security Configuration...AP field. 8. Click Wireless. 2. Click Basic. 3. Option 2 - Select WPS from the SBG6580 GUI
1. Click Wireless. 2. Select Restore Wireless Defaults and Apply. 4. Select ...
User Manual - Page 27
If you have to reset the SBG6580 to AES.
51BTroubleshooting •
Motorola SURFboard • User Guide
19 Follow the steps for verifying the IP address for
each affected wireless client is working . • Press the RESET button on the SBG6580,
be sure each affected wireless client has the identical WEP key. Wireless client(s) cannot • Perform the first...
User Manual - Page 28
... OPERATION:
OFF
SBG6580 is not properly
The SBG6580 is unplugged
plugged into the power outlet
FLASHING Downstream receive channel The downstream channel is lost cannot be acquired
FLASHING Upstream send channel cannot The upstream channel is lost be acquired
FLASHING IP registration is unsuccessful The IP registration is lost
51BTroubleshooting •
Motorola SURFboard •...
User Manual - Page 32
... :
USE the Software only in part, to any United States export laws.
B
C
Software License & Warranty
SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway
Motorola, Inc. UPON ACCEPTANCE, THIS LICENSE WILL BE A LEGALLY BINDING AGREEMENT BETWEEN YOU AND MOTOROLA. The Software includes associated media, any printed materials, and any "on the terms of any other...
User Manual - Page 34
...YOU PAID FOR THE PRODUCT. B
Warranty Information
SURFboard SBG6580 Wi-Fi Cable Modem Gateway
Home & Networks Mobility ("Motorola")
Retail Purchasers: If you purchased this Product directly from Motorola or from an authorized Motorola retail reseller, Motorola warrants to you, the original end user ... or tort. ALL WARRANTIES ARE VOID IF THE PRODUCT IS OPENED, ALTERED, AND/OR DAMAGED.
Installation Guide - Page 1
... computer • Type 192.168.100.1 in the Address bar • For default login: User Name= admin, Password = motorola
Before returning this product to the store for each type of your SBG6580: • Open any web browser on the bottom label of device connection:
5a - Direct Ethernet Connection
5b -
Wi-Fi Setup with...
Installation Guide - Page 2
... not visible
Cannot connect to Wireless Network
Cannot receive or send data
The Solution
Check that your cable modem gateway is plugged into a live electrical outlet that the coaxial cable is a registered trademark of Motorola Trademark Holdings, LLC. Then, run the Wi-Fi Installation wizard on the SBG6580 Installation CD for more information...
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