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Question posted by jehovhan on November 1st, 2013

Motorola Surfboard Sbg6580 Factory Reset Still Can't Log In

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Related Motorola SBG6580 Manual Pages

Brochure - Page 1

SURFboard® SBG6580 Series Wi-Fi®Cable Modem Gateway Strengthen your premium customers. Count on Motorola's SURFboard DOCSIS®/ EuroDOCSIS 3.0 solutions to help you deliver innovative, ultra-broadband data services and advanced high-bandwidth home networking to your broadband leadership -

Brochure - Page 2

.... As part of Motorola DOCSIS 3.0 Ultra-Broadband family of products, the SBG6580 includes an enhanced tuner that combines the functionality of their home or business network. The SBG6580's highspeed services enable operators to: • Protect their installed base of up to a 1 GHz downstream input allowing operators to their business customers. SURFboard SBG6580 Series Wi-Fi...

Brochure - Page 3

...easily wirelessly network all of advanced whole home entertainment services and a consumer's personal media experiences. Capable of supporting converged IP-based entertainment services, the SBG6580 ...and 4 upstream channels increasing data rates of the connected home. With Motorola's SURFboard integrated home networking solutions, service providers can provide seamless interaction among ...

Brochure - Page 4

... an all-in-one approach to broadband home networking. By combining the highest-performing and lowest cost of DOCSIS products, Motorola is a new challenge for improved accuracy and reduced support costs. SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway Service Assurance Supporting the Wi-Fi home network is helping ease cable operators into...

Brochure - Page 5

...to helping its customers, Motorola is working to make it easier for years to continually improve our environmental profile. SURFboard SBG6580 Series Wi-Fi Cable ...and has worked for our customers to identify recycling opportunities. Finally, all new SURFboard CPE use our products. Motorola's SURFboard portfolio of customer premises equipment (CPE) helps service providers lower their energy ...

Brochure - Page 8

...easy to use-just plug it in and go. 1 Certain features may not be liable for details. Motorola shall not be activated by your service provider for , and expressly disclaims, any direct or indirect liabilities, ...are subject to the services provided through this equipment. SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway Additionally, certain features may limit the feature's functionality.

User Manual - Page 3

... 18 Safety and Regulatory Information • Motorola SURFboard • User Guide iii CHANGE THE ... Server Feature 13 Creating Wi-Fi Networks Create a Primary Wireless Network 14 Create a Guest Wireless Network 15 Create a Wi-Fi Network Using the WPS Feature...the Modem Connecting the SBG6580 ...5 Wall Mounting the Modem...6 Wall Mounting Template...8 Connecting to the Internet PROTECT YOUR ...

User Manual - Page 7

.... WIRELESS LAN INFORMATION This device is subject to the following two conditions: • This device may not cause interference, and • This device must not be at the factory to...• Motorola SURFboard • User Guide vii INDUSTRY CANADA (IC) STATEMENT This device complies with a minimum distance of 20 cm (8 inches) between the antenna and any other wireless DSSS and ...

User Manual - Page 8

...caused by such unauthorized modification, substitution, or attachment is perceived or identified as harmful. Wireless network connections may be restricted by the proprietor of the building or responsible representatives of the organization. Safety and Regulatory Information • Motorola SURFboard • User Guide viii SECURITY WARNING: This device allows you to protect your network...

User Manual - Page 9

... may not include the CD-ROM. The MAC label is also available at: 1-877-466-8646. Introduction • Motorola SURFboard • User Guide 1 You will need the information located on the bottom of a Motorola SURFboard® SBG6580 Wi-Fi Cable Modem Gateway. Before installing your purchase of the modem and contains the MAC address, serial...

User Manual - Page 10

System Requirements The SBG6580 is compatible with the following operating systems: Windows 7 Windows Vista™, Service Pack 1 or later Windows® XP, Service Pack 2 or later Mac® 10.4 or later (Ethernet connection only) UNIX® Linux® B Introduction • Motorola SURFboard • User Guide 2

User Manual - Page 11

... No icon or LED 6 WPS Actively scanning (show network traffic) Successfully paired when the icon is Green WPS pairing in progress The Wireless icon (see #5) is ... Product Overview • Motorola SURFboard • User Guide 3 Steady Green and visible Then the device is amber and flashes during the pairing process *Indicates a bonded channel High...

User Manual - Page 12

...12VDC Power connector Product Overview • Motorola SURFboard • User Guide 4 PORT 1 DESCRIPTION Connected LED • Green LED is not included on all SBG6580 models. DO NOT use the USB ...the SBG6580 Wi-Fi network. Rear Panel Note: The USB port is ON - This guide provides instructions for the RECEIVE and SEND features. Indicates a data connection is made 2 USB* 3 RESET ...

User Manual - Page 17

...the passwords. motorola. 5. Retype your new password. 8. Select Yes under Restore Factory Defaults. 2. Click Apply to the Internet. CHANGE THE DEFAULT PASSWORDS! admin. 4. Re-enter your new username in the Password Change Username field. 6. Write down your network from the modem. Open a browser window. 2. Connecting to the Internet • Motorola SURFboard •...

User Manual - Page 20

...Settings • Motorola SURFboard • User Guide 12 Click Backup. 3. Save the backup file to reboot the modem. Browse to the factory settings. 1. ...resetting the modem to your backup file. 3. Select Backup from the Basic menu. 2. Restoring Your Modem Configuration Using a Backup Copy 1. Click Save. 5. B 5 Status and Basic Settings Use the Status and Basic pages of the SBG6580...

User Manual - Page 22

... Motorola SURFboard • User Guide 14 B 6 Creating Wi-Fi Networks The SBG6580 supports both a Primary Wi-Fi network for visitors. You can quickly add WPS-enabled devices to your wireless ...or SES). 6. For better security, Motorola recommends that you , and a guest network for you change the PreShared Key setting. 9. Log on to configure a wireless adapter. Use the default key to ...

User Manual - Page 23

... Network 1. Enable the Guest Network. 5. Name your wireless guest network. 6. AES provides the strongest encryption, TKIP provides strong encryption with Pre-Shared Key Motorola recommends using AES, the default setting. 8. Click Guest Network. 4. Creating Wi-Fi Networks • Motorola SURFboard • User Guide 15 Log in the PRE-SHARED KEY field. • For better...

User Manual - Page 24

....,) being added to your wireless network on the device you are pairing, and then connect by pushing the device's WPS button. Creating Wi-Fi Networks • Motorola SURFboard • User Guide 16...7. Option 2 - Select Push-Button from the SBG6580 GUI 1. Enter the PIN of the device you are adding to the WPS Setup AP field. 8. Click Wireless. 2. The system reports when you have a ...

User Manual - Page 27

... will not function. • Check the coaxial cable at the SBG6580 and wall outlet. Call your wireless clients support AES, change the WPA Encryption to its original factory settings if the gateway is clear. If you have to reset the SBG6580 to AES. 51BTroubleshooting • Motorola SURFboard • User Guide 19 If you need an IP address...

Installation Guide - Page 2

... more information. Verify that the Ethernet cable is visible on . SURFboard® SBG6580 Wi-Fi Cable Modem Gateway Troubleshooting Before calling for technical support, try... check if Wireless icon is a registered trademark of Motorola Trademark Holdings, LLC. All other product or service names are trademarks or registered trademarks of Motorola Mobility, Inc. MOTOROLA and the Stylized...