Motorola SBG6580 Support Question
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Question posted by cabokar on April 5th, 2014
Motorola Sbg6580 How To Setup Qos
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Related Motorola SBG6580 Manual Pages
Brochure - Page 1
Count on Motorola's SURFboard DOCSIS®/ EuroDOCSIS 3.0 solutions to help you deliver innovative, ultra-broadband data services and advanced high-bandwidth home networking to your broadband leadership - SURFboard® SBG6580 Series Wi-Fi®Cable Modem Gateway
Strengthen your premium customers.
Brochure - Page 2
...business customers. Next Generation High-Bandwidth Services and Home Networking in a sleek, stylish package for seamless mobility, Motorola's SBG6580 is a fully integrated all while maximizing current infrastructure investment and lowering capital spending. SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway which allows an operator to their customers advanced multimedia services, capable...
Brochure - Page 3
... maximum LAN flexibility. The SBG6580's 802.11n integrated access point eliminates the need for wires altogether - With Motorola's SURFboard integrated home networking solutions...SBG6580 Series Wi-Fi Cable Modem Gateway Highlights
Easy to setup and use Plug-and-play installation
Wi-Fi pairing button for easy Wi-Fi Protected Setup...wirelessly network all of their 802.11 b/g/n equipped devices.
Brochure - Page 4
... and pairing tools, as well as advanced remote management features, Motorola is a new challenge for secure PC client setup
Remote configuration and monitoring from multi-service packaging and migration of customers to higher-revenue / margin Wi-Fi offerings
Built-In Security
The SBG6580 is equipped with a number of security features to remotely access...
Brochure - Page 5
... a company that eliminate the use of suspension plastic and reduce box size, thereby reducing waste and transport costs. Motorola has a global commitment to be greener when they use environmentally friendly package designs. SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway
The CPE are lead-free and RoHS compliant. We are ENERGY STAR...
Brochure - Page 7
....11i (pre-authentication)
Wi-Fi Pairing
User-friendly Wi-Fi protected
setup (WPS) for connection
with WPS compatable device
Regulatory Domains
To include .../g/n Wi-Fi, WDS
bridging, 802.11e WMM
admission control, QoS
Power Management
802.11e WMM power save/U-
Specifications
UPSTREAM (CONTINUED)...SBG6580 Series Wi-Fi Cable Modem Gateway
UPnP IGD 1.0;
Brochure - Page 8
... your service provider, and/or their network settings may limit the feature's functionality. Motorola shall not be activated by your service provider for , and expressly disclaims, any ... change without notice or obligation.
Additionally, certain features may require a subscription. SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway Plug-and-play
Simple to set up and easy...
User Manual - Page 3
...the DHCP Server Feature 13 Creating Wi-Fi Networks Create a Primary Wireless Network 14 Create a Guest Wireless Network 15 Create a Wi-Fi Network Using the WPS Feature 16 ...Panel...3
About Wi-Fi Protected Security Feature (WPS 4 Rear Panel...4 Installing the Modem Connecting the SBG6580 ...5
Wall Mounting the Modem...6 Wall Mounting Template...8 Connecting to the Internet PROTECT YOUR NETWORK -...
User Manual - Page 9
... your purchase of the items listed In the Box.
The MAC label is also available at 1-877-466-8646. If you have all of a Motorola SURFboard® SBG6580 Wi-Fi Cable Modem Gateway. In the Box
ITEM Power Supply
DESCRIPTION Provides power via an AC electrical outlet
Ethernet Cable Software License & Regulatory...
User Manual - Page 10
System Requirements
The SBG6580 is compatible with the following operating systems: Windows 7 Windows Vista™, Service Pack 1 or later Windows® XP, Service Pack 2 or later Mac® 10.4 or later (Ethernet connection only) UNIX® Linux®
B
Introduction •
Motorola SURFboard • User Guide
2
User Manual - Page 12
... your service provider may implement bonded channels for Ethernet connectivity unless specified. Indicates a data connection is not included on all SBG6580 models. Rear Panel
Note: The USB port is made
2 USB* 3 RESET 4 CABLE 5
For Windows computers only ...cable modem
Coaxial cable connector
+12VDC Power connector
Product Overview •
Motorola SURFboard • User Guide
4
User Manual - Page 13
... from the modem to your WPS-enabled device.
7. Installing the Modem •
Motorola SURFboard • User Guide
5 Verify that the coaxial cable is for indoor use...type (Ethernet Cable -OR- Insert the CDROM to avoid damage.
3. B
3
Installing the Modem
Connecting the SBG6580
This product is connected to a cable outlet.
2. Exposure of the building. Connect the other devices. Plug ...
User Manual - Page 20
...Click OK when prompted. 4.
Click Backup. 3. Click Save. 5. Status and Basic Settings •
Motorola SURFboard • User Guide
12 Use the backup copy to get an at-aglance view of your...Status menu to change passwords, you complete configuring your modem, save a copy of the SBG6580 to observe how your network and modem are Connected to your modem, what devices are ...
User Manual - Page 22
... using WPA2-PSK. • The SBG6580 has a default Pre-Shared Key. You can quickly add WPS-enabled devices to the modem's interface. 2. Disable or select the Automatic Security Configuration (WPS or SES). 6.
Create a Primary Wireless Network
1. Creating Wi-Fi Networks •
Motorola SURFboard • User Guide
14 Use the default key to configure...
User Manual - Page 24
...Motorola SURFboard • User Guide
16 Option 2 - Option 3 -
Note: The method of configuring the device for the STA to the WPS Setup AP field. 8. Click Wireless. 2. Click Wireless. 2.
Select Restore Wireless... the device you are adding to connect." 5. PIN
1. Select WPS from the SBG6580 GUI
1. After logging in to the modem interface, use one of the following ...
User Manual - Page 27
... the solutions listed here do not solve your problem, contact your wireless clients support AES, change the WPA
Encryption to AES.
51BTroubleshooting •
Motorola SURFboard • User Guide
19 MODEM PROBLEM
POSSIBLE SOLUTION
Power light is off
• Check that the SBG6580 is properly plugged into the electrical outlet.
• Check that the...
User Manual - Page 28
... not properly
The SBG6580 is unplugged
plugged into the power outlet
FLASHING Downstream receive channel The downstream channel is lost cannot be acquired
FLASHING Upstream send channel cannot The upstream channel is lost be acquired
FLASHING IP registration is unsuccessful The IP registration is lost
51BTroubleshooting •
Motorola SURFboard • User Guide...
User Manual - Page 32
... License & Warranty
SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway
Motorola, Inc. UPON ACCEPTANCE, THIS LICENSE WILL BE A LEGALLY BINDING AGREEMENT BETWEEN YOU AND MOTOROLA. THE TERMS OF THIS...ANY APPLICATION SOFTWARE, USB DRIVER SOFTWARE, FIRMWARE AND RELATED DOCUMENTATION ("SOFTWARE") PROVIDED WITH MOTOROLA'S CABLE DATA PRODUCT (THE "CABLE DATA PRODUCT"). BY USING THE CABLE DATA PRODUCT ...
Installation Guide - Page 1
... CD-ROM
5c -
Wi-Fi Setup using WPS Pairing
Note: The PASSCODE, used for technical reasons, please call Motorola Broadband Technical Support at: 1-877-466-8646
For additional product information, see the SBG6580 Series Wi-Fi Cable Modem Gateway User Guide included on the bottom label of device connection:
5a - To configure additional...
Installation Guide - Page 2
... not visible
Cannot connect to open the User Guide. First, check if Wireless icon is not controlled by following the steps in "Verifying the IP Address... of Motorola Trademark Holdings, LLC.
SURFboard is visible on . All other product or service names are trademarks or registered trademarks of this document may be reproduced or transmitted in the User Guide on the SBG6580 Installation...
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