Motorola SBG6580 Support Question
Motorola SBG6580 Support Question
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Question posted by hendersondylon on April 24th, 2017
How Do I Enable Ipv6 On My Motorola Sbg6580
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Current Answers
Answer #1: Posted by waelsaidani1 on April 24th, 2017 11:33 PM
waelsaidani1
Member since:
May 12th, 2013 Points: 19,501,797
Member since:
May 12th, 2013 Points: 19,501,797
at this time the SBG6580 is not supported for IPv6, but that support is coming soon. I'll try to get a more definitive time frame for you. A list of supported modems can be found here:
http://www.timewarnercable.com/content/dam/residential/pdfs/support/internet/twc-ipv6-modems.pdf
Related Motorola SBG6580 Manual Pages
Brochure - Page 1
Count on Motorola's SURFboard DOCSIS®/ EuroDOCSIS 3.0 solutions to help you deliver innovative, ultra-broadband data services and advanced high-bandwidth home networking to your broadband leadership - SURFboard® SBG6580 Series Wi-Fi®Cable Modem Gateway
Strengthen your premium customers.
Brochure - Page 2
... of innovative ultra-broadband data and multimedia services as well as bandwidth on -board radios (2.4 or 5 GHz) enables users to 8 downstream and 4 upstream channels - As part of Motorola DOCSIS 3.0 Ultra-Broadband family of products, the SBG6580 includes an enhanced tuner that combines the functionality of new high-value services such as high-bandwidth...
Brochure - Page 3
... of supporting converged IP-based entertainment services, the SBG6580 enables the delivery of the connected home. The SBG6580 is to easily wirelessly network all of their 802.11 b/g/n equipped devices. SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway
Switched onboard radios: 2.4 or 5 GHz
Four gigabit Ethernet ports enable flexible, high-speed connectivity with Auto Negotiate and...
Brochure - Page 4
...to-use secure WiFi network setup and connection tool - Motorola's NBBS platform is a scalable, carrier-grade software platform that enables cable operators to -use Wi-Fi installation and pairing ... / margin Wi-Fi offerings
Built-In Security
The SBG6580 is helping ease cable operators into Wi-Fi delivery. In addition, Motorola's fieldproven NBBS Device Management Platform provides the MSO with...
Brochure - Page 5
...STAR qualified and compliant with a company that eliminate the use environmentally friendly package designs. Motorola's SURFboard portfolio of our products, running our operations in single bulk pack boxes that... plastic and reduce box size, thereby reducing waste and transport costs. SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway
In the development of our nextgeneration SURFboard ...
Brochure - Page 6
...modulation rate
IPv4 and/or IPv6 (dual stack)
Pmin = +23 dBmV, 5120 kHz
modulation rate
Output Impedance
75 Ω (nominal)
SURFboard SBG6580 Series Wi-Fi Cable Modem... disabled, or only
INPUT POWER
Multiple Transmit Channel
North America
105 to 125 VAC, 60 Hz
mode enabled with 802.11b/g)
EuroDOCSIS
131.072 Mbps (4 channels) /
Dimensions
6.6 in x 1.9 in x ...
Brochure - Page 8
Contact your service provider, and/or their network settings may limit the feature's functionality. SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway
All features, functionality, and other product specifications are subject to the services provided through this equipment. Motorola shall not be activated by your service provider for , and expressly disclaims, any direct...
User Manual - Page 3
...18
Safety and Regulatory Information •
Motorola SURFboard • User Guide
iii CHANGE ...a Primary Wireless Network 14 Create a Guest Wireless Network 15 Create a Wi-Fi Network Using the WPS Feature 16 Setting the Parental Control Features Enable Parental Controls... Modem Connecting the SBG6580 ...5
Wall Mounting the Modem...6 Wall Mounting Template...8 Connecting to the Internet PROTECT YOUR...
User Manual - Page 9
... located on the modem's Media Access Control (MAC) label. The MAC label is also available at: 1-877-466-8646. Before installing your purchase of a Motorola SURFboard® SBG6580 Wi-Fi Cable Modem Gateway.
NOTE: Devices received from service providers may not include the CD-ROM. If you have all of the modem...
User Manual - Page 10
System Requirements
The SBG6580 is compatible with the following operating systems: Windows 7 Windows Vista™, Service Pack 1 or later Windows® XP, Service Pack 2 or later Mac® 10.4 or later (Ethernet connection only) UNIX® Linux®
B
Introduction •
Motorola SURFboard • User Guide
2
User Manual - Page 12
...modem to the SBG6580 Wi-Fi network. B
About Wi-Fi Protected Security Feature (WPS)
The WPS Pairing button activates any Wi-Fi Protected Security (WPS) enabled device and ...automatically connects it to default settings (custom configurations are removed) and restarts the cable modem
Coaxial cable connector
+12VDC Power connector
Product Overview •
Motorola SURFboard...
User Manual - Page 13
... the Modem
Connecting the SBG6580
This product is connected to... the product.
1. Wi-Fi set up with CD-ROM -OR- Installing the Modem •
Motorola SURFboard • User Guide
5 Select the Internet connection type (Ethernet Cable -OR- Insert the...the modem. Hand-tighten the connectors to your WPS-enabled device.
7. Plug the power cord into an electrical wall outlet.
5. Insert the ...
User Manual - Page 20
... test, and view all Event Logs. B
5
Status and Basic Settings
Use the Status and Basic pages of the SBG6580 to observe how your network and modem are Connected to your computer (or an external storage
device). 6. Restoring Your...Backup from the Basic menu. 2. Status and Basic Settings •
Motorola SURFboard • User Guide
12
Save the backup file to the factory settings.
1.
User Manual - Page 22
... the PreShared Key setting.
9. Creating Wi-Fi Networks •
Motorola SURFboard • User Guide
14
Create a Primary Wireless Network
1. Select the Security Method:
WPA
Wi-Fi Protected Access...Access version 2 with Pre-Shared Key
Notes:
• Motorola recommends using WPA2-PSK. • The SBG6580 has a default Pre-Shared Key. Enable the Primary Network. 5. Enter the name of your ...
User Manual - Page 24
... blinking. 7. Select Push-Button from the SBG6580 GUI
1. Creating Wi-Fi Networks •
Motorola SURFboard • User Guide
16 Select Restore Wireless Defaults and click Apply. 4. Click Basic. 3. B
Create a Wi-Fi Network Using the WPS Feature
You can use one of three options to add WPS-enabled devices to your Wi-Fi Network. After...
User Manual - Page 27
... to Front Panel Icons and Error Conditions to AES.
51BTroubleshooting •
Motorola SURFboard • User Guide
19
If you have to reset the SBG6580 to verify connectivity. WPA enabled
• If all of WEP key configured on the SBG6580, be sure
each affected wireless client has the identical passphrase. Call your service provider if you...
User Manual - Page 28
... not properly
The SBG6580 is unplugged
plugged into the power outlet
FLASHING Downstream receive channel The downstream channel is lost cannot be acquired
FLASHING Upstream send channel cannot The upstream channel is lost be acquired
FLASHING IP registration is unsuccessful The IP registration is lost
51BTroubleshooting •
Motorola SURFboard • User Guide...
User Manual - Page 32
...the Software. TRANSFER the Software (including all of the terms of any copies not transferred.
B
C
Software License & Warranty
SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway
Motorola, Inc. Home & Networks Mobility Solutions Business ("Motorola") 101 Tournament Drive Horsham, PA 19044
Software License
IMPORTANT: PLEASE READ THIS SOFTWARE LICENSE ("LICENSE") CAREFULLY BEFORE YOU...
User Manual - Page 34
...) may not apply to you will be uninterrupted or error-free. B
Warranty Information
SURFboard SBG6580 Wi-Fi Cable Modem Gateway
Home & Networks Mobility ("Motorola")
Retail Purchasers: If you purchased this Product directly from Motorola or from an authorized Motorola retail reseller, Motorola warrants to you, the original end user customer, that (A) the Product, excluding Software...
Installation Guide - Page 2
... cable outlet or splitter. Front Panel" in the User Guide on . SURFboard® SBG6580
Wi-Fi Cable Modem Gateway
Troubleshooting
Before calling for technical support, try restarting your cable ... in the User Guide.
MOTOROLA and the Stylized M Logo are the property of their respective owners.
Check that the coaxial cable is properly connected to Wireless Network
Cannot receive or send...
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