Motorola SBG6580 Support Question
Motorola SBG6580 Support Question
Find answers below for this question about Motorola SBG6580.Need a Motorola SBG6580 manual? We have 3 online manuals for this item!
Question posted by dadmo on April 6th, 2014
What Does The Wireless Light Mean When Its Flashing On My Motorola Sbg6580
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Related Motorola SBG6580 Manual Pages
Brochure - Page 1
Count on Motorola's SURFboard DOCSIS®/ EuroDOCSIS 3.0 solutions to help you deliver innovative, ultra-broadband data services and advanced high-bandwidth home networking to your broadband leadership - SURFboard® SBG6580 Series Wi-Fi®Cable Modem Gateway
Strengthen your premium customers.
Brochure - Page 2
...8226; Protect their installed base of their business customers. Designed for seamless mobility, Motorola's SBG6580 is a fully integrated all while maximizing current infrastructure investment and lowering capital spending.
The SBG6580 eliminates the need for the sophisticated consumer. The SBG6580's highspeed services enable operators to share a single ultra-broadband connection, files, and...
Brochure - Page 3
...802.11n Wi-Fi access point, 2 x 2 antenna array. With Motorola's SURFboard integrated home networking solutions, service providers can provide seamless interaction among... services
Wi-Fi Access
One way to easily wirelessly network all of advanced whole home entertainment services ... in the home. Dual Radio Operation: The SBG6580 is to network previous and nextgeneration computers, gaming...
Brochure - Page 4
... and customer satisfaction, with low operational and support costs for the MSO. SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway encrypted Wi-Fi connection is a new challenge for...encryption. These value-adding features enable remote device administration for the cable industry.
Motorola's enhanced embedded software facilitates Wi-Fi deployments with high levels of ownership modems in...
Brochure - Page 5
Motorola has a global commitment to help them reduce their environmental impact, while offering compelling products to be greener when they use environmentally friendly package designs. SURFboard SBG6580...-free and RoHS compliant. Finally, all new SURFboard CPE use our products.
Motorola's SURFboard modem's packaging is 100% recyclable and is marked with standard recycling codes...
Brochure - Page 8
Motorola shall not be activated by your service provider for , and expressly disclaims, any direct or indirect...without notice or obligation. Contact your service provider, and/or their network settings may limit the feature's functionality. SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway Additionally, certain features may require a subscription. Plug-and-play
Simple to set up...
User Manual - Page 2
... service names are registered trademarks of such revision or change. Motorola provides this guide without obligation on the part of Motorola to make improvements or changes in the product(s) described in this manual at any means or used to provide notification of Motorola, Inc. Motorola and the Stylized M logo are the property of merchantability and...
User Manual - Page 3
... 18
Safety and Regulatory Information •
Motorola SURFboard • User Guide
iii CHANGE ...DHCP Server Feature 13 Creating Wi-Fi Networks Create a Primary Wireless Network 14 Create a Guest Wireless Network 15 Create a Wi-Fi Network Using the WPS Feature... the Modem Connecting the SBG6580 ...5
Wall Mounting the Modem...6 Wall Mounting Template...8 Connecting to the Internet PROTECT YOUR ...
User Manual - Page 7
... band is designed to LE-LAN devices.
Safety and Regulatory Information •
Motorola SURFboard • User Guide
vii This Class B digital apparatus complies with FCC... by the
Institute of Electrical and Electronics Engineers • The Wireless Fidelity (Wi-Fi) certification as primary users (meaning they have priority) of some specific channels and/or operational frequency...
User Manual - Page 8
..., substitution, or attachment is perceived or identified as harmful.
Safety and Regulatory Information •
Motorola SURFboard • User Guide
viii For more information on how to protect your network, see the section on setting up your wireless LAN in this product, or the substitution or attachment of connecting cables and equipment other...
User Manual - Page 9
..., and Passcode (for Windows XP and Windows Vista). Provides basic information for connecting the SBG6580
Contact Information
For technical support or to ensure that you are missing items, please contact Motorola Broadband Technical Support at http://broadband.motorola.com/consumers/support. You will need the information located on your new modem, please take...
User Manual - Page 11
...
Actively scanning (show network traffic)
Successfully paired when the icon is Green WPS pairing in progress
The Wireless icon (see #5) is ...
Product Overview •
Motorola SURFboard • User Guide
3 Steady Green and visible
Then the device is amber and flashes during the pairing process
*Indicates a bonded channel High speed connection (non Gigabit speed).
User Manual - Page 14
..., mount the modem to mount the gateway.
See the dimensioned view below for mounting the gateway. Installing the Modem •
Motorola SURFboard • User Guide
6 Use anchor bolts if necessary (for installing a network interface unit/network interface
device (NIU/NID...or some other solid wall material. B
Wall Mounting the Modem
If you choose to mount the wireless modem on drywall).
User Manual - Page 17
... YOUR NETWORK - Connecting to the Internet. Default passwords are commonly shared on the Internet. NEVER configure your configurations. 1. motorola.
5. Retype your network from the modem.
Protect your information and your new username in the default Password; Type in .... 4. Before resetting the modem, create a backup copy of your modem over a wireless network connection.
1.
User Manual - Page 22
... AES encryption type
WPA2-PSK Wi-Fi Protected Access version 2 with Pre-Shared Key
Notes:
• Motorola recommends using WPA2-PSK. • The SBG6580 has a default Pre-Shared Key. Select the WPA/WPA2 Encryption type. 10. Click Wireless. 3. Disable or select the Automatic Security Configuration (WPS or SES). 6. Use the default key to...
User Manual - Page 23
... supported if configured for the GUEST NETWORK.
9. Select the WPA/WPA2 Encryption type. Click Wireless. 3. AES
provides the strongest encryption,
TKIP
provides strong encryption with Pre-Shared Key
Motorola recommends using AES, the default setting. 8. Click Apply. 10. B
Create a Guest Wireless Network
1. Log in the PRE-SHARED KEY field.
• For better security...
User Manual - Page 24
... advices. Select WPS from the Automatic Security Configuration pull-down menu. 6. Select your network. 6.
Select Restore Wireless Defaults and Apply. 4.
Option 1 - Select WPS from Automatic Security Configuration pull-down . 6. Select Push-Button from the SBG6580 GUI
1. Push the WPS button on the device you are pairing, and then connect by pushing
the...
User Manual - Page 27
... IP address. MODEM PROBLEM
POSSIBLE SOLUTION
Power light is off
• Check that the SBG6580 is properly plugged into the electrical outlet.
• Check that the Ethernet cable is properly connected to re-enable wireless security.
• On the Wireless Access Control Page, be sure to the SBG6580 and the computer.
• If a device is...
User Manual - Page 28
... NORMAL OPERATION:
OFF
SBG6580 is not properly
The SBG6580 is unplugged
plugged into the power outlet
FLASHING Downstream receive channel The downstream channel is lost cannot be acquired
FLASHING Upstream send channel cannot The upstream channel is lost be acquired
FLASHING IP registration is unsuccessful The IP registration is lost
51BTroubleshooting •
Motorola SURFboard •...
Installation Guide - Page 2
... names are trademarks or registered trademarks of the publisher.
© Motorola Mobility, Inc. 2010. SURFboard® SBG6580
Wi-Fi Cable Modem Gateway
Troubleshooting
Before calling for technical support, try restarting your service provider if you must have Adobe Acrobat Reader installed to Wireless Network
Cannot receive or send data
The Solution
Check that...
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