Motorola SBG6580 Support Question
Motorola SBG6580 Support Question
Find answers below for this question about Motorola SBG6580.Need a Motorola SBG6580 manual? We have 3 online manuals for this item!
Question posted by Brpandor on September 2nd, 2014
What Dies A Blinking Orange Light Mean On My Motorola Modem
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Current Answers
Answer #1: Posted by MotoAgents on October 9th, 2014 8:38 AM
MotoAgents
Member since:
June 27th, 2014 Points: 554,130
Member since:
June 27th, 2014 Points: 554,130
Hi Brpandor
In this case I will recommend you to contact the Solutions department and they will be able to assist you with this.
Regards
Marge
Motorola Mobility
MotoAgents
Related Motorola SBG6580 Manual Pages
Brochure - Page 1
Count on Motorola's SURFboard DOCSIS®/ EuroDOCSIS 3.0 solutions to help you deliver innovative, ultra-broadband data services and advanced high-bandwidth home networking to your broadband leadership - SURFboard® SBG6580 Series Wi-Fi®Cable Modem Gateway
Strengthen your premium customers.
Brochure - Page 2
... peripherals using wired or Wi-Fi connectivity. Designed for seamless mobility, Motorola's SBG6580 is a fully integrated all while maximizing current infrastructure investment and lowering capital spending. Cost-effective, efficient, and secure, the SBG6580 enables users to maximize the potential of a DOCSIS/EuroDOCSIS 3.0 cable modem, four-port 10/100/1000 Ethernet switch with an internal...
Brochure - Page 3
... expand network addressing capabilities
Versatile and Convenient Backwards compatible to 802.11b/g
Backwards compatible to easily wirelessly network all of advanced whole home entertainment services and a consumer's personal media experiences. SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway enabling users to DOCSIS/ EuroDOCSIS 1.x and 2.0
Integrated 802.11n Wi-Fi access point, 2 x 2 antenna...
Brochure - Page 4
... network setup and connection tool - As the leading worldwide provider of the art Wi-Fi network security. SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway More Highlights
Efficient Stylish and space-saving enclosure
Compatible with Motorola's 3D-Reach® Wi-Fi adapters for easy expansion of quality, reliability, and customer satisfaction, with low...
Brochure - Page 5
...with a reduced environmental impact. SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway In addition to delivering high-quality gateways to its customers, Motorola is also committed to helping its ... impact, while offering compelling products to help them reduce their environmental footprint. Motorola's SURFboard modem's packaging is 100% recyclable and is working to be greener when they...
Brochure - Page 8
... and other product specifications are subject to the services provided through this equipment. Motorola shall not be activated by your service provider for , and expressly disclaims, any...harms arising from or related to change without notice or obligation. SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway Additionally, certain features may limit the feature's functionality. Contact your ...
User Manual - Page 2
... All other product or service names are registered trademarks of their respective owners. Motorola may be reproduced in any form or by any means or used to make improvements or changes in the product(s) described in content from Motorola, Inc.
Motorola reserves the right to revise this publication may make any derivative work (such...
User Manual - Page 3
... Information •
Motorola SURFboard • ...Modem Connecting the SBG6580 ...5
Wall Mounting the Modem...6 Wall Mounting Template...8 Connecting to the Parental Controls 18 Create a Time of Your Modem Settings 12 Restoring Your Modem Configuration Using a Backup Copy 12 Using the DHCP Server Feature 13 Creating Wi-Fi Networks Create a Primary Wireless Network 14 Create a Guest Wireless...
User Manual - Page 5
...the provided power and interface cables and install them . Safety and Regulatory Information •
Motorola SURFboard • User Guide
v Do not place objects filled with all applicable device safety ... Installation of this device on a stable surface.
• Avoid damaging the cable modem with all warning and caution statements in the instructions. Retain the instructions for easy ...
User Manual - Page 7
...-5250 MHz frequency band is a wireless network product that comply with: • The IEEE 802.11 Standard on Wireless LANs (Revision B, Revision G, and Revision N), as primary users (meaning they have priority) of the Industry...ICES-003. Safety and Regulatory Information •
Motorola SURFboard • User Guide
vii In Canada, RLAN devices are allocated as defined and approved by...
User Manual - Page 9
... listed In the Box. The MAC label is also available at http://broadband.motorola.com/consumers/support. You will need the information located on the bottom of a Motorola SURFboard® SBG6580 Wi-Fi Cable Modem Gateway. Before installing your purchase of the modem and contains the MAC address, serial number, SSID, WPA-PSK, and Passcode...
User Manual - Page 14
Installing the Modem •
Motorola SURFboard • User Guide
6
B
Wall Mounting the Modem
If you are mounting the modem horizontally or vertically. • Gather the following before starting the installation. • Decide if you choose to mount the wireless modem on drywall). Use anchor bolts if necessary (for example, if you mount the unit on a wall, do...
User Manual - Page 15
... gateway is still securely attached to mark the holes. Position and secure the wall mounting template on the gateway and the
electrical outlet. 5. Installing the Modem •
Motorola SURFboard • User Guide
7 There must be .10 inch (2.5 mm) between the wall and underside of at least 1½ inches (3.8 cm). Reconnect the coaxial...
User Manual - Page 16
Wall Mounting Template
Print the wall mounting template for use during installation.
B
Installing the Modem •
Motorola SURFboard • User Guide
8
User Manual - Page 17
...the defaults. Click Apply. 10. Write down your modem over a wireless network connection.
1. Click Apply to the Internet •
Motorola SURFboard • User Guide
9 Type in the New... Username Password field. 9. Type in the default Password; Retype your network from the modem. Restoring the Default Username and Password
CAUTION: This process removes any custom configurations from ...
User Manual - Page 22
... Apply. You can quickly add WPS-enabled devices to configure a
wireless adapter. Log on to the modem's interface. 2. For better security, Motorola recommends that you , and a guest network for visitors. Select the WPA/WPA2 Encryption type. 10. B
6
Creating Wi-Fi Networks
The SBG6580 supports both a Primary Wi-Fi network for you change the PreShared...
User Manual - Page 23
... 2 with improved compatibility (not supported if configured for the GUEST NETWORK.
9. Enter a new string in to connect.
• Motorola recommends using WPA2-PSK. 7. Name your wireless guest network. 6. Creating Wi-Fi Networks •
Motorola SURFboard • User Guide
15 Click Guest Network. 4. Select the WPA/WPA2 Encryption type. Click Apply. 10. Log in...
User Manual - Page 24
...Wireless. 2. Select WPS from Automatic Security Configuration pull-down . 6. The Wireless LED
starts blinking. 7. Select Restore Wireless Defaults and Apply. 4. Note: The method of configuring the device for the STA to
connect." 9. Select Restore Wireless...Push-Button from the SBG6580 GUI
1. Push the WPS button on the device being used. After logging in to the modem interface, use one ...
User Manual - Page 27
... sure each affected wireless client has the identical passphrase.
MODEM PROBLEM
POSSIBLE SOLUTION
Power light is off
• Check that the SBG6580 is properly plugged into the electrical outlet.
• Check that the Ethernet cable is properly connected to AES.
51BTroubleshooting •
Motorola SURFboard • User Guide
19
If
this does
not solve the problem...
Installation Guide - Page 2
.... SURFboard is on the SBG6580 Installation CD to reconnect to Wireless Network
Cannot receive or send data
The Solution
Check that your cable modem gateway is plugged into a live electrical outlet that the Ethernet cable is properly connected to your cable modem gateway and computer. Call your cable modem gateway by a light switch. Hand-tighten, if...
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