Motorola SBG6580 Support Question
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Question posted by billrij on April 9th, 2014
Why Is My Wireless Light On My Motorola Sbg6580 Modem Blinking Orange
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Related Motorola SBG6580 Manual Pages
Brochure - Page 1
SURFboard® SBG6580 Series Wi-Fi®Cable Modem Gateway
Strengthen your premium customers. Count on Motorola's SURFboard DOCSIS®/ EuroDOCSIS 3.0 solutions to help you deliver innovative, ultra-broadband data services and advanced high-bandwidth home networking to your broadband leadership -
Brochure - Page 2
... of their customers advanced multimedia services, capable of data rates of a DOCSIS/EuroDOCSIS 3.0 cable modem, four-port 10/100/1000 Ethernet switch with an internal 2 x 2 antenna array, and... that supports up to increase the frequency spectrum for seamless mobility, Motorola's SBG6580 is a fully integrated all while maximizing current infrastructure investment and lowering capital spending...
Brochure - Page 3
...varying wiring in the home is to eliminate wires altogether. SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway With Motorola's SURFboard integrated home networking solutions, service providers can provide seamless ...radio technology that offers 802.11 b/g at 2.4 GHz and 802.11n at 5 GHz to easily wirelessly network all of well over 300 Mbps in DOCSIS and 400 Mbps in EuroDOCSIS in the received ...
Brochure - Page 4
... wizard - By combining the highest-performing and lowest cost of ownership modems in -one approach to the gateway, protecting the user's machine from...SBG6580 is equipped with a number of security features to remotely access, configure, monitor, and troubleshoot their full portfolio of DOCSIS products, Motorola is a new challenge for WPS compliant clients
User-friendly Installation
Motorola...
Brochure - Page 5
... service providers lower their energy consumption, thereby helping them grow their environmental footprint. Motorola's SURFboard modem's packaging is 100% recyclable and is marked with a company that eliminate the ... and has worked for our customers to identify recycling opportunities. SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway The CPE are lead-free and RoHS compliant. We are ENERGY...
Brochure - Page 8
...not be liable for details. Additionally, certain features may limit the feature's functionality. Motorola shall not be activated by your service provider for , and expressly disclaims, any ... harms arising from or related to change without notice or obligation. SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway
Contact your service provider, and/or their network settings may require ...
User Manual - Page 3
...Modem Connecting the SBG6580 ...5
Wall Mounting the Modem...6 Wall Mounting Template...8 Connecting to the Parental Controls 18 Create a Time of Your Modem Settings 12 Restoring Your Modem Configuration Using a Backup Copy 12 Using the DHCP Server Feature 13 Creating Wi-Fi Networks Create a Primary Wireless Network 14 Create a Guest Wireless...8226;
Motorola SURFboard • User Guide
iii
User Manual - Page 9
... the MAC address, serial number, SSID, WPA-PSK, and Passcode (for Windows XP and Windows Vista).
Introduction •
Motorola SURFboard • User Guide
1 If you have all of a Motorola SURFboard® SBG6580 Wi-Fi Cable Modem Gateway. The MAC label is also available at: 1-877-466-8646.
NOTE: Devices received from service providers may...
User Manual - Page 12
... default settings (custom configurations are removed) and restarts the cable modem
Coaxial cable connector
+12VDC Power connector
Product Overview •
Motorola SURFboard • User Guide
4
DO NOT use the USB port to connect a Mac, UNIX, or Linux computer
Returns modem to the SBG6580 Wi-Fi network. This guide provides instructions for the RECEIVE and...
User Manual - Page 13
...- B
3
Installing the Modem
Connecting the SBG6580
This product is connected to the Cable connector on the modem. Do not route the USB and/or Ethernet cable(s) outside of the power cord into the power port on the modem.
4. Insert the CDROM to access the Wi-Fi wizard -OR- Installing the Modem •
Motorola SURFboard • User...
User Manual - Page 14
... screwdriver: Phillips or flathead Two M3.5 (#6) screws with a flat underside and maximum screw head diameter of the modem before starting the installation. • Decide if you mount the unit on drywall).
Installing the Modem •
Motorola SURFboard • User Guide
6 Use anchor bolts if necessary (for installing a network interface unit/network interface
device...
User Manual - Page 17
...new username in the Current Username Password field. 9.
Log in the default Password; B
4
Connecting to the Internet •
Motorola SURFboard • User Guide
9 Type in the default Username; Re-enter your modem over a wireless network connection.
1. Restoring the Default Username and Password
CAUTION: This process removes any custom configurations from unauthorized access...
User Manual - Page 20
... and store the file in a safe location. Restoring Your Modem Configuration Using a Backup Copy
1. Status and Basic Settings •
Motorola SURFboard • User Guide
12 B
5
Status and Basic Settings
Use the Status and Basic pages of the SBG6580 to observe how your network and modem are Connected to your network(s), run a basic Diagnostic test...
User Manual - Page 22
... using WPA2-PSK. • The SBG6580 has a default Pre-Shared Key. Use the default key to the modem's interface. 2. Creating Wi-Fi Networks •
Motorola SURFboard • User Guide
14 Enter the name of your Wi-Fi network by entering a PIN or pushing a button. Click Apply. Create a Primary Wireless Network
1. Disable or select the...
User Manual - Page 23
... Guest Network. 5. AES
provides the strongest encryption,
TKIP
provides strong encryption with Pre-Shared Key
Motorola recommends using AES, the default setting. 8. B
Create a Guest Wireless Network
1. Log in the PRE-SHARED KEY field.
• For better security, Motorola recommends that you use a different Pre-Shared Key for 802.11N)
TKIP&AES Allows both...
User Manual - Page 24
...Wireless LED
starts blinking. ...Motorola SURFboard • User Guide
16
Click Basic. 3. Enter the PIN of the device you have a physical button, and others provide a Client GUI that allow the user to select either PIN or Push Button method. Click Wireless. 2. Click Basic. 3. Option 3 - Click Primary Network. 5. Select WPS from the SBG6580 GUI
1.
Select your wireless... modem...
User Manual - Page 27
...icons and refer to Front Panel Icons and Error Conditions to AES.
51BTroubleshooting •
Motorola SURFboard • User Guide
19 Hand-tighten if necessary.
• Check the ...; After resolving your wireless clients support AES, change the WPA
Encryption to identify the error. MODEM PROBLEM
POSSIBLE SOLUTION
Power light is off
• Check that the SBG6580 is properly plugged into...
User Manual - Page 32
... limited to, modifying the Software to make it operate on -line" or electronic documentation. B
C
Software License & Warranty
SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway
Motorola, Inc. Home & Networks Mobility Solutions Business ("Motorola") 101 Tournament Drive Horsham, PA 19044
Software License
IMPORTANT: PLEASE READ THIS SOFTWARE LICENSE ("LICENSE") CAREFULLY BEFORE YOU INSTALL...
User Manual - Page 34
B
Warranty Information
SURFboard SBG6580 Wi-Fi Cable Modem Gateway
Home & Networks Mobility ("Motorola")
Retail Purchasers: If you purchased this Product directly from Motorola or from an authorized Motorola retail reseller, Motorola warrants to you, the original end user customer, that does not meet your requirements or that you may have been provided to your Service Provider ...
Installation Guide - Page 2
... Wireless Network
Cannot receive or send data
The Solution
Check that your cable modem gateway is plugged into a live electrical outlet that the Ethernet cable is visible on the SBG6580 ... without the written permission of Motorola Trademark Holdings, LLC. Check the IP address by a light switch. MOTOROLA and the Stylized M Logo are the property of Motorola Mobility, Inc. All other product...
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