Motorola SBG6580 Support Question
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Question posted by ailga on October 8th, 2013
How To Backup Motorola Sbg6580
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Related Motorola SBG6580 Manual Pages
Brochure - Page 1
SURFboard® SBG6580 Series Wi-Fi®Cable Modem Gateway
Strengthen your premium customers. Count on Motorola's SURFboard DOCSIS®/ EuroDOCSIS 3.0 solutions to help you deliver innovative, ultra-broadband data services and advanced high-bandwidth home networking to your broadband leadership -
Brochure - Page 2
Designed for seamless mobility, Motorola's SBG6580 is a fully integrated all while maximizing current infrastructure investment and lowering capital spending. which allows an operator to offer their existing resources, while benefiting from next generation high-bandwidth services. As part of Motorola DOCSIS 3.0 Ultra-Broadband family of products, the SBG6580 includes an enhanced tuner that ...
Brochure - Page 3
...and 2.0
Integrated 802.11n Wi-Fi access point, 2 x 2 antenna array. With Motorola's SURFboard integrated home networking solutions, service providers can provide seamless interaction among consumer electronics,... devices.
Dual Radio Operation: The SBG6580 is configured with the lowest common denominator Wi-Fi peripherals, allowing consumers to easily wirelessly network all of the widely used...
Brochure - Page 4
... PC client setup
Remote configuration and monitoring from hacker attacks. Motorola's NBBS platform is a new challenge for the cable industry. SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway In addition, Motorola's fieldproven NBBS Device Management Platform provides the MSO with a CD-ROM including Motorola's easy-to -use Wi-Fi installation wizard - which seamlessly configures...
Brochure - Page 5
... the use of the solution to climate change, and has worked for our customers to helping its customers, Motorola is also committed to identify recycling opportunities. SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway
Motorola has a global commitment to be part of suspension plastic and reduce box size, thereby reducing waste and transport...
Brochure - Page 8
... easy to use-just plug it in and go.
1 Certain features may not be liable for details. SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway Additionally, certain features may limit the feature's functionality. Motorola shall not be activated by your service provider for , and expressly disclaims, any direct or indirect liabilities, damages...
User Manual - Page 3
... and Regulatory Information •
Motorola SURFboard • User Guide
...Backup Copy of Your Modem Settings 12 Restoring Your Modem Configuration Using a Backup Copy 12 Using the DHCP Server Feature 13 Creating Wi-Fi Networks Create a Primary Wireless Network 14 Create a Guest Wireless... Connecting the SBG6580 ...5
Wall Mounting the Modem...6 Wall Mounting Template...8 Connecting to the Internet ...
User Manual - Page 9
... located on the modem's Media Access Control (MAC) label.
Before installing your purchase of the items listed In the Box. If you have all of a Motorola SURFboard® SBG6580 Wi-Fi Cable Modem Gateway. B
1
Introduction
Congratulations on your new modem, please take a moment to learn more about...
User Manual - Page 10
System Requirements
The SBG6580 is compatible with the following operating systems: Windows 7 Windows Vista™, Service Pack 1 or later Windows® XP, Service Pack 2 or later Mac® 10.4 or later (Ethernet connection only) UNIX® Linux®
B
Introduction •
Motorola SURFboard • User Guide
2
User Manual - Page 12
...the USB port to connect a Mac, UNIX, or Linux computer
Returns modem to the SBG6580 Wi-Fi network. B
About Wi-Fi Protected Security Feature (WPS)
The WPS Pairing ...configurations are removed) and restarts the cable modem
Coaxial cable connector
+12VDC Power connector
Product Overview •
Motorola SURFboard • User Guide
4
Indicates a data connection is made
2 USB* 3 RESET 4 CABLE...
User Manual - Page 13
B
3
Installing the Modem
Connecting the SBG6580
This product is connected to a cable outlet.
2. Connect the other end of the cables... the product.
1. Push the WPS Pairing Button on the modem and on your computer -OR- Installing the Modem •
Motorola SURFboard • User Guide
5 Plug the power cord into an electrical wall outlet.
5. Hand-tighten the connectors to access ...
User Manual - Page 20
... Status and Basic Settings •
Motorola SURFboard • User Guide
12 Select Backup from the Basic menu. 2. Select Backup from the Basic menu. 2. Save the backup file to a safe location on... tasks.
Restoring Your Modem Configuration Using a Backup Copy
1. B
5
Status and Basic Settings
Use the Status and Basic pages of the SBG6580 to observe how your network and modem are...
User Manual - Page 22
... can quickly add WPS-enabled devices to your wireless network in the Network Name (SSID) field. 7. Easy and quick start up SES - (Secure Easy Set-up 8. For better security, Motorola recommends that you , and a guest network for visitors. Click Apply. B
6
Creating Wi-Fi Networks
The SBG6580 supports both a Primary Wi-Fi network for...
User Manual - Page 24
Select WPS from the SBG6580 GUI
1. Enter the Device Name. 7. Press and hold the WPS pairing button (approximately 7... to your wireless network on the device you are pairing, and then connect by pushing
the device's WPS button. Push the WPS button on the device being used.
Some adapters have successfully connected. Creating Wi-Fi Networks •
Motorola SURFboard •...
User Manual - Page 27
...
• Check the Security Mode setting on the Wireless Primary Network
Page:
• If you have to reset the SBG6580 to its original factory settings if the gateway is ...solutions listed here do not solve your problem, contact your wireless clients support AES, change the WPA
Encryption to AES.
51BTroubleshooting •
Motorola SURFboard • User Guide
19
You may have cable TV...
User Manual - Page 28
... not properly
The SBG6580 is unplugged
plugged into the power outlet
FLASHING Downstream receive channel The downstream channel is lost cannot be acquired
FLASHING Upstream send channel cannot The upstream channel is lost be acquired
FLASHING IP registration is unsuccessful The IP registration is lost
51BTroubleshooting •
Motorola SURFboard • User Guide...
User Manual - Page 32
... THE PRODUCT, TO YOUR POINT OF PURCHASE OR SERVICE PROVIDER, AS THE CASE MAY BE, FOR A FULL REFUND. Motorola and its 3rd party licensors retain the ownership of any copyright notices or startup message contained in the Software programs or ... YOUR ACCEPTANCE OF EACH OF THE TERMS OF THIS LICENSE. B
C
Software License & Warranty
SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway
Motorola, Inc.
User Manual - Page 34
..., trade name or product identification logos affixed to the Product. B
Warranty Information
SURFboard SBG6580 Wi-Fi Cable Modem Gateway
Home & Networks Mobility ("Motorola")
Retail Purchasers: If you purchased this Product directly from Motorola or from an authorized Motorola retail reseller, Motorola warrants to you, the original end user customer, that the Software will perform error...
Installation Guide - Page 1
.../consumers/support/ Wi-Fi Setup using WPS Pairing
Note: The PASSCODE, used for technical reasons, please call Motorola Broadband Technical Support at: 1-877-466-8646
For additional product information, see the SBG6580 Series Wi-Fi Cable Modem Gateway User Guide included on the bottom label of your devices, choose one option for...
Installation Guide - Page 2
...plugging it back in the User Guide on the SBG6580 Installation CD to reconnect to open the User Guide. Check that is a registered trademark of Motorola Trademark Holdings, LLC.
For UNIX® or ...modem gateway by a light switch. Check that the Power icon is properly connected to Wireless Network
Cannot receive or send data
The Solution
Check that your cable modem gateway is plugged...
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