Motorola SB5100 Support Question
Motorola SB5100 Support Question
Find answers below for this question about Motorola SB5100 - SURFboard - 38 Mbps Cable Modem.Need a Motorola SB5100 manual? We have 2 online manuals for this item!
Question posted by cablechump2013 on August 17th, 2021
What Software To Use
Question what software to use to hack my sb5100 modem and does the software have a mac address scanner
Current Answers
Answer #1: Posted by Technoprince123 on August 17th, 2021 5:03 AM
Technoprince123
Member since:
February 8th, 2021 Points: 1,205,190
Member since:
February 8th, 2021 Points: 1,205,190
https://www.manualslib.com/products/Motorola-Sb5100-Surfboard-38-Mbps-Cable-Modem-16369.html
https://manualzz.com/doc/54714967/motorola-sb5100---surfboard---38-mbps-cable-modem-technic...
https://www.cnet.com/products/motorola-surfboard-sb5100-cable-modem-series/
Please response if this answer is acceptable and solw your problem thanks
Related Motorola SB5100 Manual Pages
User Guide - Page 4
... ON THE
REGULATORY, SAFETY, SOFTWARE LICENSE, AND WARRANTY INFORMATION CARD.
MOTOROLA and the Stylized M Logo are used by any means or used to , the implied warranties ... provided with a separate a separate Regulatory, Safety, Software License, and Warranty Information card. X
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iv
SB5100 Series Cable Modem User Guide Macintosh is a registered trademark of Netscape...
User Guide - Page 6
... XP 30 Verifying the IP Address ...36 Verifying the IP Address in Windows 95, 98, or Windows Me 37 Verifying the IP Address in Windows 2000 or Windows XP 38 Renewing your IP Address ...39 Cabling for Multiple Users ...40
Ethernet... Windows XP 54 Contact Us ...61 Frequently Asked Questions ...62 Glossary ...64 Software License ...66
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SB5100 Series Cable Modem User Guide
User Guide - Page 7
... or more computers in "Cabling for Multiple Users" on the SURFboard Cable Modem CD-ROM.
You can use the Installation Assistant on page 40
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1
SB5100 Series Cable Modem User Guide
one to 100 times faster than traditional dial-up or ISDN modems. Unlike a dial-up modems or ISDN, you're always on
the SURFboard cable modem
• Two computers; It...
User Guide - Page 13
... requires special USB driver software that has a USB interface.
If you install the cable modem.
You can upgrade your USB drivers from the Main Menu on the SURFboard Cable Modem CD-ROM. You can start the Installation Assistant from our Downloads page http://broadband.motorola.com/noflash/usb_drivers.asp.
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SB5100 Series Cable Modem User Guide Introduction...
User Guide - Page 14
... TCP/IP and verify the IP address for a single PC running Microsoft Windows to a SURFboard cable modem, we recommend using the USB port only, go to install and configure your cable modem for your cable modem. Installation and Configuration Overview
To install and configure your cable modem:
1 Install the cables as described in one of :
• "Cabling and Startup for a Single User" on...
User Guide - Page 15
... outlet (step 4)
+12VDC
SURFboard cable modem
Always connect coaxial cable to power up the first time because the SURFboard cable modem must find and lock on the appropriate channels for communications.
1 Be sure your CD-ROM drive.
4 Plug the power cord into your computer is on and the cable modem is complete. X
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9
SB5100 Series Cable Modem User Guide Hand...
User Guide - Page 16
...to the USB port on the cable modem. Connect the other end to the cable modem using USB or Ethernet:
USB: Be sure the SURFboard Cable Modem CD-ROM is inserted in your computer. Connect the USB cable to the Ethernet connector on the cable modem.
Computer
SURFboard cable modem
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SB5100 Series Cable Modem User Guide
Introduction Before You Begin
Installation...
User Guide - Page 21
... Regulatory, Safety, Software License, and Warranty Information card provided with "Configuring TCP/IP in Windows 98, continued
License
After all the necessary files are loaded, the window at bottom left is displayed.
11 Click Yes to restart your SURFboard cable modem for information about obtaining warranty service.
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SB5100 Series Cable Modem User Guide...
User Guide - Page 27
... window is displayed. 1 Be sure "Install the software automatically" is selected. 2 Click Next. Windows automatically searches for the correct USB drivers and installs
them. Introduction Before You Begin
Installation & Configuration Troubleshooting FAQ Glossary License
Setting Up a USB Driver in Windows XP
Be sure the SURFboard Cable Modem CD-ROM is inserted into the CD...
User Guide - Page 28
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22
SB5100 Series Cable Modem User Guide Introduction Before You Begin
Installation & Configuration Troubleshooting FAQ Glossary License
Configuring TCP/IP
The SURFboard cable modem contains all required software. You do not need to set up your computer is configured for TCP/IP (a protocol for communication between computers). Perform one of:
• "Configuring TCP/...
User Guide - Page 29
..., then skip to the
SURFboard cable modem. Although your SURFboard cable modem model number may be used to connect to step 10. If TCP/IP is not installed for the adapter that will be different than in the images in this guide, the procedure is the same. X
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23
SB5100 Series Cable Modem User Guide
Introduction Before You...
User Guide - Page 72
... may be subject to accept all copies of the Software (if applicable) to any subsequent licensee for personal use only on -line" or electronic documentation.
TERMINATE this License by third parties may not:
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66
SB5100 Series Cable Modem User Guide Software License
SURFboard Cable Modems
Motorola, Inc., Broadband Communications Sector ("Motorola") 101 Tournament Drive...
Installation Manual - Page 8
...-T Ethernet port supporting up to 38 Mbps in a single 6 MHz channel (55 Mbps in a 8 MHz channel for troubleshooting
SURFboard Cable Modem Installation Manual Extensive event logs for Euro-DOCSIS) using 64 QAM and 256 QAM technologies. Windows® 98, Windows® 2000, Windows Me®, and Windows XP™ based USB support ! Software upgrades over the network ! This...
Installation Manual - Page 11
... SURFboard cable modem data path:
Figure 2-1 SURFboard cable modem data path
Internet
Network management
services
HFC plant
IF CMTS
Upconverter
RF Diplex filter
RF
RF
Customer premises equipment
SURFboard external cable modem
Client PC
The SURFboard cable modem supports 64 QAM and 256 QAM signals that are only attainable with the CMTS and is powered on to 38 Mbps (55 Mbps for use...
Installation Manual - Page 32
... the Network window. 5 Verify that will be used to connect to configure the cable modem, but you must be different than in the images in Windows 95, Windows 98, and Windows Me
To configure for TCP/IP for an IP address. The SURFboard cable modem contains all required software. An IP address is not installed for the adapter that...
Installation Manual - Page 71
... the SURFboard cable modem work at the node? Does it complete DHCP registration?
5-2
Troubleshooting
Table 5-2 is the troubleshooting checklist that provides TRC with needed information:
Table 5-2 Troubleshooting checklist
Complete description of the problem
Network layout and IP addresses Firmware version * CMTS:
Type Operating system version
DHCP: Operating system Software version...
Installation Manual - Page 72
...protocol Interface to PC Power Power adapter input
Dimensions Operating temperature Storage temperature Operating humidity
64 QAM or 256 QAM 38 Mbps maximum (limited by such factors as customer provider equipment (CPE) and service provider restrictions) 88 MHz to ...H x 2.3" W x 6.0" L 0 to +40º C -30º C to +80º C 0% to 95% RH, non-condensing
SURFboard Cable Modem Installation Manual
Installation Manual - Page 90
... a pipe.
This is serious.
Failed to 2 ( Alert ) retrieve pipe status
Cable Modem Actions
The CM experienced a problem using a pipe. Semaphore take failed. Contact your vendor
SNMP tried to get status from pipe. The CM experienced a problem using a pipe. Contact your vendor
SURFboard Cable Modem Installation Manual Action failed because system was not able to write to...
Installation Manual - Page 96
... problems, that file exists, that docsDevSwServer is the correct address of bytes for Bootrom.
4(Error)
X501.23 Unit Update failure. Continue using current image. Update failed. If problem persists contact your vendor.
SURFboard Cable Modem Installation Manual
TFTP 4(Error) failed. Read wrong number of the Software Server and retry the operation. Try operation again. If...
Installation Manual - Page 97
...Updated Failed. Update failed. Continue using current image.
Image is already loaded on CM. CM will reattempt the Unit Update. SURFboard Cable Modem Installation Manual can't update from ...Unit Update - Illegal update.
Value of the Software Server and retry the operation. Either image is the correct address of docsDevSwOperStatus may be incorrect after reboot.
X501...
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