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Motorola S11 FLEX HD Support Question

Motorola S11 FLEX HD Support Question

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Question posted by movolvo on May 3rd, 2014

I Have A Set Of S 11hd Headphones. The Inner Rubber Flex Band Broke. I Would Lik

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Current Answers

Answer #1: Posted by motohelper on May 5th, 2014 2:58 PM
This answer was accepted by the poster of the original question.
motohelper

Member since:
June 11th, 2013

Points: 451,600
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Hi,

Sorry for the bad experience, but the most effective way to manage this would be to contact our support organization.

They should quickly offer you a replacement if the device is still in warranty. Motorola offers a standard one year warranty on your device, barring liquid or physical damage from the date of your purchase.

Here's how to contact us https://motorola-global-portal.custhelp.com/app/mcp/service/

Hope this helps!


https://forums.motorola.com/pages/home

Related Motorola S11 FLEX HD Manual Pages

S11 - FLEX HD - Getting Started Guide - Page 3

... the way you can do Your MOTOROLA S11-FLEX HD wireless Bluetooth® headset. It should only be removed by a recycling facility. EN Check it out: At a glance 2 Connect & go 3 Basics 4 Advanced 6 Connect with Motorola 8 Safety, Regulatory & Legal 9 Caution: Before using your preferred bass and treble level settings on your warranty. Go ahead, check it...
S11 - FLEX HD - Getting Started Guide - Page 4

... a glance EN At a glance the important bits, quick and easy Power (Right Ear) Power Button Music & Calls (Left Ear) Volume Buttons Multifunction (MFB) Button Charging & Headset Status Microphones Micro USB charging Notification light port Red/Yellow charging Green fully charged Connections Phone Tablet Computer Calls Music Wearing 1 Choose ear gel. 2 Snap...
S11 - FLEX HD - Getting Started Guide - Page 5

Connect & go 3 On 3 Enter passcode. Voice prompt: "Device 1 connected" EN Connect & go let's get you connected 1 Turn Bluetooth on (charge before use). Enter "0000" if prompted. 2 Turn headset on for your device. Status Light Flashing Blue Voice prompt: "ready to pair" Follow voice prompts. 4 Complete.
S11 - FLEX HD - Getting Started Guide - Page 6

... times. Press and hold MFB button until you hear a voice prompt. skip to next track Press the MFB button two times. change music bass/treble setting Press and hold a Volume button until you hear a tone. 4 Basics EN play/pause music Press the MFB button once. Calls To...
S11 - FLEX HD - Getting Started Guide - Page 8

... streaming connection can be maintained at a time. 6 Advanced EN Note: While multipoint connections work for features such as voice dial, answer call, and end call. Headset remains in pairing mode for music, just start streaming music from that phone. To switch to the other phone for five minutes after turning on...
S11 - FLEX HD - Getting Started Guide - Page 9

blue flash steady blue red flash fading blue your headset. Notification light An easy way to hear settings. Follow the voice prompts to change them: • Reset headset Caution: Reset erases all paired devices stored in a low battery state turning off EN Advanced 7 turning on and in pairing mode connected to your device(s) ...
S11 - FLEX HD - Getting Started Guide - Page 11

... a hard surface, can be dangerous and may void your product warranty. Warning: Never dispose of third party accessories, including but not limited to batteries, chargers, headsets, covers, cases, screen protectors and memory cards, may impact your product near room temperature for efficient battery charging. • New batteries are not fully charged...
S11 - FLEX HD - Getting Started Guide - Page 12

...About High Volume Usage Warning: Exposure to the device through your headset or headphones and have your hearing checked. If you experience hearing discomfort, ...features (such as audible directions), if available. • Obey all local laws and regulations for the use headsets or headphones at high volume. • Avoid turning up the volume to follow the "Smart Practices While Driving" ...
S11 - FLEX HD - Getting Started Guide - Page 14

... Mobility LLC Address: 8000 West Sunrise Boulevard, Suite A, Plantation, FL 33322 USA Phone Number: 1 (800) 453-0920 Hereby declares that the product: Product Name: S11-FLEX HD Model Number: S11-FLEX HD FCC ID: IHDT6ND2 Conforms to the following measures: • Reorient or relocate the receiving antenna. • Increase the separation between the equipment and the...
S11 - FLEX HD - Getting Started Guide - Page 16

... & Legal EN Recycling Recycling Products & Accessories Please do not dispose of in a fire. Please contact your regional authorities for copyrighted software, such as chargers, headsets, or batteries) with national collection and recycling requirements. Software Copyright Motorola products SoftwareCopyrightNotice may return unwanted products and electrical accessories to any manner to...
S11 - FLEX HD - Getting Started Guide - Page 18

..., and Software purchased by consumers in the United States or Canada, which are not the fault of Motorola, are excluded from coverage. Monaural Headsets. Ear buds and boom headsets that transmit mono sound through a wired connection. Limited lifetime warranty for below. Periodic maintenance, repair and replacement of non-Motorola branded or certified...

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