Motorola PHOTON Q 4G LTE Support Question
Motorola PHOTON Q 4G LTE Support Question
Find answers below for this question about Motorola PHOTON Q 4G LTE.Need a Motorola PHOTON Q 4G LTE manual? We have 2 online manuals for this item!
Question posted by ashlanci on March 10th, 2014
Motorola Photon Q 4g Lte Will Not Turn On
The person who posted this question about this Motorola product did not include a detailed explanation. Please use the "Request More Information" button to the right if more details would help you to answer this question.
Current Answers
Answer #1: Posted by BusterDoogen on March 10th, 2014 11:51 AM
BusterDoogen
Member since:
October 30th, 2011 Points: 28,565,407
Member since:
October 30th, 2011 Points: 28,565,407
The Photon Q has an internal battery which cannot be removed. For this reason a soft reset / forced shut down function was built into the device.
Soft Reset Instructions
Hold down the Power Key and the Volume Down key simultaneously for approximately 10 seconds. This will power down the device. Power the phone back on by pressing the power key.
I hope this is helpful to you!
Please respond to my effort to provide you with the best possible solution by using the "Acceptable Solution" and/or the "Helpful" buttons when the answer has proven to be helpful. Please feel free to submit further info for your question, if a solution was not provided. I appreciate the opportunity to serve you.
Related Motorola PHOTON Q 4G LTE Manual Pages
PHOTON Q - User Guide - Page 2
... Up Visual Voicemail 3 Setting Up Traditional Voicemail 4 Sprint Account Information and Help 4 Sprint Account Passwords 5 Manage Your Account 5 Sprint Support Services 6
Phone Basics ...7 Your Phone's Layout...7 Turn Your Phone On and Off 9 Turn Your Screen On and Off 10 Touchscreen Navigation ...10 Your Home Screen ...11 Customize the Home Screen 12 App List...12 Recent...
PHOTON Q - User Guide - Page 9
...116 Your Location ...117 Emergency Calls ...117 Navigation...117 Privacy & Data Security 117 Use & Care ...118 Recycling ...119 Mobile Devices & Accessories 119 Packaging & Product Guides 119 California Perchlorate Label 120 Hearing Aid Compatibility with Mobile Phones 120 Software Copyright Notice 121 Content Copyright...121 Open Source Software Information 121 Export Law Assurances 122...
PHOTON Q - User Guide - Page 10
Service & Repairs ...122 How to Obtain Service or Other Information 122 Owner's Record ...123 Copyright & Trademarks 123 Manufacturer's Warranty...125 Manufacturer's Warranty 125
Motorola Mobility Inc. Limited Global Warranty Mobile Phones 125 Index ...131
TOC
ix
PHOTON Q - User Guide - Page 17
... may become available from time to check for and download available updates. Your Phone's Layout
The illustrations and descriptions below outline your phone. Phone Basics
7 Updates to your phone's basic layout.
Your Phone's Layout
Turn Your Phone On and Off
Turn Your Screen On and Off
Touchscreen Navigation
Your Home Screen
App Menu
Search
Status Bar
Enter Text...
PHOTON Q - User Guide - Page 38
... Bluetooth® device, touch Bluetooth. (First, turn on your ear, the display goes dark to your phone and pair it from your phone away from contacts or favorites. Always obey the ...illegal.
Make a Conference Call
With 3-way calling, you hold the phone to prevent accidental touches. Note: Using a mobile phone or accessory while driving may cause distraction and may be charged for ...
PHOTON Q - User Guide - Page 64
... assign a stored picture to select a tone. For details, see motorola.com/transfercontacts or log in one of your contacts, your phone automatically updates your gallery). Then touch a photo to select it a... or shared network folders) or Gallery (for mobile phones and email accounts allow you are automatically synced to your Gmail account on your phone. When you to a contact: Touch the ...
PHOTON Q - User Guide - Page 88
... contact Sprint. Forward
Navigate to automatically access the Web. Web and Data
78 Connect
Your phone uses the mobile phone network (over the air) or a Wi-Fi connection to previously viewed pages. Touch ... drag the power switch to the left to that page. Note: If you touch a link, your phone shows options, such as Open in new tab or Save link. Options
Refresh
Reload the current page.
If...
PHOTON Q - User Guide - Page 128
...phone's performance and/or have further questions regarding how the use of your mobile device may also transmit testing and other diagnostic (including location-based) information, and other non-personal information to your device.
● Location-based information-Mobile... data security, please contact Motorola at privacy@motorola.com, or contact your mobile device using your device. ...
PHOTON Q - User Guide - Page 130
... your hearing device is recycled or disposed of the wireless technologies that not all phones have been rated. Hearing Aid Compatibility with Mobile Phones
Some Motorola phones are measured for compatibility with a hearing device's telecoil ("T Switch" or "Telephone Switch") than phones that may apply when the battery is the best way to be more immune than...
PHOTON Q - User Guide - Page 131
..., distributed, or reproduced in any source code being made publicly available by law. Motorola has created the http://opensource.motorola.com website to use of the United States and other media. Laws in writing to experience interference noise from mobile phones.
If you are uncertain about your right to copy any third-party software...
PHOTON Q - User Guide - Page 134
...or service names are the property of their respective owners.
© 2012 Motorola Mobility, Inc. Motorola reserves the right to the transceiver. Caution: Motorola does not take responsibility for changes/modification to change or modify any information ...printing. All rights reserved. Product ID: MOTOROLA Photon Q 4G LTE (Model XT897)
Manual Number: NNTN9257A
Important Safety Information
124
PHOTON Q - User Guide - Page 135
... days of service for any in-box accessories which is not transferable. Subject to the exclusions contained below, Motorola Mobility Inc or its subsidiaries' warranty obligations are available separately.
If for your phone. Limited Global Warranty Mobile Phones
Note: This Limited Warranty is longer ("Warranty Period"). For information regarding the terms and conditions of activating...
PHOTON Q - Legal Guide - Page 1
page 31
General Terms and Conditions of Service - page 41 Important Message From Sprint - page 2 Manufacturer's Warranty - Important Information for the MOTOROLA PHOTON™ Q 4G LTE
Important Safety Information - page 71
PHOTON Q - Legal Guide - Page 4
...:
Handle and store batteries properly to all cellular networks or when certain network services or mobile phone features are in prolonged
4
Important Safety Information DON'Ts
● Don't disassemble, crush...your battery should be disregarded-the battery should only be possible on all Motorola mobile devices. medical emergencies). Most battery safety issues arise from improper handling of...
PHOTON Q - Legal Guide - Page 20
.../support.
● Online accounts-Some mobile devices provide a
Motorola online account (such as possible.
● Secure Personal Information-Your mobile device
can store personal information in various locations including your SIM card, memory card, and phone memory. Because some features of your information:
● Monitor access-Keep your mobile device with you recycle, return, or...
PHOTON Q - Legal Guide - Page 23
... Safety Information
23 special handling may be disposed of in the amount of .
When some mobile phones are measured for Hearing Aids" printed on it, the following label:
Perchlorate Material - recycling activities can be found at: www.motorola.com/ recycling
Packaging & Product Guides
Product packaging and product guides should only be compatible with...
PHOTON Q - Legal Guide - Page 24
.... published Hearing Aid Compatibility (HAC) rating for this mobile phone, use with a hearing device's telecoil ("T Switch" or "Telephone Switch") than phones that are not labeled. The more usable with hearing aids for some newer wireless technologies used in different locations, using your service provider or Motorola for information on the user's hearing device and...
PHOTON Q - Legal Guide - Page 28
...and telephone number.
Model: MOTOROLA PHOTON Q 4G LTE (Model XT897)
Serial No.:
28
Important Safety Information To obtain warranty service, as permitted by the Motorola Limited Warranty,
Motorola will inform the consumer ... located on how to ship the Product to include: (a) a copy of your phone in the space provided below.
To obtain service or other comparable proof of purchase;...
PHOTON Q - Legal Guide - Page 30
WARNING: Motorola does not take responsibility for changes/modification to the transceiver.
Product ID: MOTOROLA PHOTON Q 4G LTE (Model XT897) Manual Number: NNTN9256A
30
Important Safety Information © 2012 Motorola Mobility, Inc. All rights reserved.
PHOTON Q - Legal Guide - Page 32
... service, whichever is not transferable.
Limited Global Warranty Mobile Phones
Note: This Limited Warranty is Covered? What Does this Mobile Phone, and any inbox accessories which accompany such Mobile Phone ("Product") against defects in Quebec, Canada. Motorola Mobility Inc.
Motorola Mobility Inc. or its subsidiaries ("Motorola") warrant this Limited Warranty Cover?
Any upgrade...
Similar Questions
How Do I Fix My Overcharged My Motorola Photon Q 4g Lte Cell Phone?
I left my phone to charge( while turned on) over night. This morning I pressed the top button to tur...
I left my phone to charge( while turned on) over night. This morning I pressed the top button to tur...
(Posted by joeyy1996 9 years ago)
How To Replace Battery On Motorola Photon Q 4g Lte
(Posted by irMwaw 10 years ago)
How To Remove Motorola Photon Q 4g Lte Battery Cover
(Posted by westrodney 10 years ago)
