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Question posted by theisdana on June 27th, 2014

How Do I Access My Voice Mail On My Motorola Triumph Model Wx435 From Another Ph

When I hit my voice mail ap it flashes on for an instant and then darkens. I can here the response, but I can't access the screen. It just goes black and goes throught the process of asking for my access code, but I can't respond by pressing on the screen. I believe this is due to being in my back pocket and being sat on. The rest of the aps all work fine. It does this 3 times and says try again later since it can't accept my code no matter how hard I press the screen. Can I access my voice mail from another phone?

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Answer #1: Posted by MotoAgents on June 27th, 2014 3:48 PM

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MotoAgents

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Hi theisdana!

When your screen becomes unresponsive you can try to press and hold the power key + volume down key for 10 seconds to perform a force reboot on the device.

If you are in a urgent and you need to check your voicemail from another phone I would suggest you to contact your carrier directly to see what other options they have available for you.

Best Regards!

MotoAgents

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