Motorola MOTOROLA ELECTRIFY Support Question
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Question posted by shirajsn on June 6th, 2014
Electrify Wont Receive Calls And Text
Current Answers
Answer #1: Posted by motohelper on June 6th, 2014 9:26 AM
Please try the following troubleshooting steps below.
1. Power Cycle your device - turn off the phone, remove the battery, let it stay out for a couple of seconds, put it back in and then turn on the device.
2. If still the same after power cycle, try to replace the SIM card of your device and check.
3. You can also contact your Carrier to check if there is something wrong in your account.
4. If above steps does not help, please contact Motorola Customer Service for further troubleshooting.
Android-powered Devices
1-800-734-5870
Mon-Fri 7AM-10PM; Sat-Sun 9AM-6PM CST
Hope this helps!
https://forums.motorola.com/pages/home
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