Motorola H720 Support Question
Motorola H720 Support Question
Find answers below for this question about Motorola H720.Need a Motorola H720 manual? We have 1 online manual for this item!
Question posted by kimekorenee on June 2nd, 2015
Why Wont My Motorola Bluetooth Headset Charge
my Motorola Bluetooth headset wont charge. it keeps blinking red. what is wrong?
Current Answers
Answer #1: Posted by TechSupport101 on June 2nd, 2015 9:28 PM
TechSupport101
Member since:
May 24th, 2013 Points: 12,171,305
Member since:
May 24th, 2013 Points: 12,171,305
If your Bluetooth® headset will not accept a charge, the battery may need to be replaced or there may be a loose connection. Try the following steps to troubleshoot this issue:
- Make sure to use the supplied USB cable. The headset may not charge if another USB cable is used.
- Verify that the USB cable is firmly connected to both the headset jack and the USB port on the computer.
- Make sure that the USB cable is connected directly to the USB port on the computer and not through a USB hub. Charging will not be completed with an indirect connection.
- If possible, try plugging the USB cable into a different USB port in the computer.
- Make sure that the power for the computer is turned on.
- Verify that the computer is not in standby or hibernation mode. Charging will not be completed if the computer is set to these modes.
- If the headset is not used for a long time, the headset indicator may not light up when you connect the USB cable. Do not disconnect the USB cable. Wait a few minutes to see if the red indicator will light up.
- If the battery is not used for a long time, the battery may be completed depleted. The battery should improve after receiving a couple of full charges.
- The battery may need to be replaced if the life of the battery drops to half the normal length.
- Make sure that the area where the unit is being charged is within the ambient temperature range of 32-degrees to 104-degrees Fahrenheit. Always avoid exposure to temperature extremes.
If the issue is still unresolved, service may be required.
Related Motorola H720 Manual Pages
Quick Start Guide - Page 3
... comfort. So go on the Web: www.motorola.com/support Caution: Before using your headset is designed for the first time, please read the important Safety, Regulatory & Legal information at the back of this handy guide, and in a matter of your headset into this guide (page 17).
1
congratulations
Your congratulations Motorola H720 headset is to use.
Quick Start Guide - Page 4
your headset
the yourheadset important buttons and connectors
Earhook Charging
Port Volume Buttons
Call Button
Indicator Light
Boom
Microphone
2
Quick Start Guide - Page 5
charge it
let's chargeit get you up and running
Note: Your battery is designed to remove or replace your battery will damage your product. Any attempt to last the life of your headset.
3 It should only be removed by a recycling facility.
Quick Start Guide - Page 6
...canal, and the microphone is pointing towards your ear. Note: To use " on your headset, flip the boom to open the boom, flex the earhook and loop it over your...few essentials to get you started
turn on page 14.
4 Make sure the speaker aligns with your headset, flip the boom closed (folded under the headset body).
wear it on & off your left ear, see "change for the right ear. Just ...
Quick Start Guide - Page 7
... lit in blue.
4 Set your phone to search for Bluetooth devices. 5 Select Motorola H720 from the search results on your
phone. Note: If prompted for help). pair & connect
connect and go pair&connect
1 Turn off any Bluetooth devices previously paired with
your headset.
2 Turn on the Bluetooth feature on your phone. 3 Turn on
your phone.
6 Select...
Quick Start Guide - Page 8
test your connection 1 Turn on your headset and put it on the headset.
6 If your phone and headset are successfully connected, you hear ringing on . 2 On your phone's Bluetooth feature is turned on, and your phone, dial a phone number and press the
Call/Send key. Your headset and phone will connect automatically!
pair & connect
For daily use, make sure your headset is on.
Quick Start Guide - Page 10
red purple blue
your chat time Press and hold both Volume buttons while not on a call. If light shows...
talk time
check talktime your talk time is... less than 4 hours between 4 to 7.5 hours up to 8 hours
To save battery power, turn off the headset when not using it.
8
Quick Start Guide - Page 11
... blue rapid blue/purple flashes quick blue flash slow blue pulse slow blue flash
your headset is ... charging (battery level less than 50% charge)
charging (battery level more than 50% charge)
fully charged
when operating
If light shows... red
purple
blue
your headset is powering on/off in standby (not on a call in pairing/connect mode connecting to...
Quick Start Guide - Page 12
slow red flash
slow purple pulse steady red
quick red flash
your headset is idle (not connected to a phone) muting the call trying to connect to your phone in a low battery state
Note: After 20 minutes on a call or of inactivity, the light stops flashing to conserve power, but the headset remains on.
10 status light
If light shows...
Quick Start Guide - Page 13
... seconds
no audio indications; deteriorating quality
three ascending tones
two rapid ascending tones
two rapid descending tones
11 status tones
hear statustones what's happening Your headset is... powering on powering off receiving a call at maximum or minimum volume
in a low battery state
out of range of your phone
connected to your...
Quick Start Guide - Page 14
a low tone every 10 seconds
12
in call mute status
when you hear... status tones
Your headset is...
Quick Start Guide - Page 15
tips & tricks
a few shortcuts tips & tricks
To... With the headset on, press and hold both Volume buttons and Call button for 10 seconds until the indicator light is steady blue.
13
reset your headset
Caution: This action erases all pairing information stored in your headset.
Quick Start Guide - Page 17
... (lit in blue, turn off both the other device and headset, wait 10 seconds, then turn headset back on. Wait for the indicator light to restart the Bluetooth feature and pair your phone is on and the Bluetooth feature is searching for devices. My headset worked before but now it's not working Make sure your...
Quick Start Guide - Page 20
...any license under the copyrights, patents, or patent applications of Motorola or any third-party software provider, except for Battery-Powered Accessories
• Do not store ...exclusive, royalty-free license to exceed RF energy exposure guidelines and may contain symbols, defined as a Bluetooth® headset or other device) in temperatures below -10°C (14°F) or above 45°C (...
Quick Start Guide - Page 21
...you . If you can have your hearing checked by your headset in direct sunlight. • Storing your hearing could be affected...8226; Conditions inside a parked car can be found at www.motorola.com/callsmart (in certain areas. Smart Practices While Driving
Using... noise from loud noise is required before your fully charged accessory in high-temperature conditions may
permanently reduce the...
Quick Start Guide - Page 23
... sound through a wired connection.
Decorative covers, bezels, PhoneWrap™ covers and cases. Monaural Headsets. Limited lifetime warranty for the lifetime of ownership by consumers in materials and workmanship under normal consumer usage for the period(s) outlined below , Motorola, Inc.
Motorola Limited Warranty for the United States and Canada
Warranty
What Does this written...
Quick Start Guide - Page 24
Only batteries whose fully charged capacity falls below 80% of their rated capacity and batteries that result from...seals or that result from coverage. Communication Services. Software
Products Covered
Software.
Altered Products. or (d) nonconforming or non-Motorola housings, or parts, are excluded from coverage.
Defects, damages, or the failure of the Products or Accessories for ...
Quick Start Guide - Page 25
..., and Software: 1-800-331-6456 All Products: 1-800-461-4575 1-888-390-6456
You will be corrected. Motorola, at its option, will at your expense, to ship the Products, Accessories or Software, at no charge repair, replace or refund the purchase price of any hardware or software applications provided by third parties...
Quick Start Guide - Page 27
... dispose of mobile devices or electrical accessories (such as chargers, headsets, or batteries) with the national collection and recycling schemes operated by Recycling
This symbol RecyclingInformation on a Motorola product means the product should only be disposed of this product to any Motorola Approved Service Center in your battery or mobile device in accordance...
Quick Start Guide - Page 28
Consumer Advocacy Office 600 N US Hwy 45 Libertyville, IL 60048 www.motorola.com www.motorola.com/Bluetoothsupport www.motorola.com/Bluetoothconnect Note: Do not ship your product for repairs, replacement, or warranty service, please contact the Motorola Customer Support Center at: 1-877-MOTOBLU (Motorola Bluetooth® support) 1-800-331-6456 (United States) 1-888-390-6456 (TTY/TDD...
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