Motorola H17 Support Question
Motorola H17 Support Question
Find answers below for this question about Motorola H17 - Headset - Monaural.Need a Motorola H17 manual? We have 1 online manual for this item!
Question posted by Sarahmikey on June 11th, 2014
I Can't Pair My H17 Headset
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Current Answers
Answer #1: Posted by motohelper on July 3rd, 2014 2:36 PM
motohelper
Member since:
June 11th, 2013 Points: 451,600
Member since:
June 11th, 2013 Points: 451,600
Hi,
Make sure your headset is in pairing mode when you scan for it using your phone. To set your heaset to pairing mode:
o Place the headset on your ear.
o Turn on your headset by opening the boom. This is the on position.
o You will hear "ready to pair" This means that the H17 is in discoverable mode.
o The H17 will tell you what to do in order to connect to your phone. Follow the voice prompts.
o When your headset pairs with your phone, you will hear "pairing complete"
If you're still unable to successfully pair the device with your phone try to reset the headset back to factory settings. With your headset on, press and hold both Volume buttons and Call button for 10 seconds until the indicator light is steady blue. Then redo the pairing process after the reset.
Hope this helps.
https://forums.motorola.com/pages/home
Answer #2: Posted by MotoAgents on July 1st, 2014 11:04 AM
MotoAgents
Member since:
June 27th, 2014 Points: 554,130
Member since:
June 27th, 2014 Points: 554,130
Hi! Are you following these steps?
- Turn off any Bluetooth devices previously paired with your headset.
- Turn on the Bluetooth feature of your phone. (You may need to contact the manual or manufacturer of your phone.)
- Place the headset on your ear.
- Turn on your headset by opening the boom. This is the on position.
- You will hear "ready to pair" This means that the H17 is in discoverable mode.
- The H17 will tell you what to do in order to connect to your phone. Follow these voice prompts.
- When your headset pairs with your phone, you will hear "pairing complete".
- Once the connection is completed you will hear "phone 1 connected."
MotoAgents
Related Motorola H17 Manual Pages
User Manual - Page 3
Earhook
Volume Up Button
Ear Speaker
Indicator Light
Volume Down Button
Boom
Charging Port
Call Button
Microphones
your new H17 Headset. Take yourheadset a moment to familiarize yourself with your headset
1
User Manual - Page 4
... it . When the battery is not functional while charging. Close the boom and plug the charger into the charging port on your headset before using it The indicator light is red or yellow while the battery is designed to remove or replace your battery will damage your product.
...
User Manual - Page 5
..." on page 7 and "put it on" on page 8 for the passkey, enter 0000.
Note: When prompted for help). Let's pair&connect get your headset paired and connected to your headset. The indicator light becomes steadily lit in blue and you hear "ready to pair".
4 Follow voice prompts to connect your phone
to your Bluetooth phone(s).
User Manual - Page 6
... second phone (optional) 1 Turn off by closing boom. 3 Turn on the Bluetooth feature on your phone. 4 Turn on your headset by opening boom and
put headset on your phone, you hear "ready to pair".
4
pair & connect When connected, you hear "phone 1 connected" and see the indicator light rapidly flash in blue and you hear...
User Manual - Page 7
... "phone 1") for voice dial functionality. When your headset successfully pairs with your headset. To connect to both phones. When you hear "phone 2 connected", your headset is connected to both phones, simply turn on the first phone while the second phone is now your second phone) is connected.
pair & connect
5
When connected, you hear "phone 1 connected...
User Manual - Page 8
Repeat for the second phone. If your phones and headset are successfully connected, you hear ringing on . Your headset and phone will connect automatically.
6
pair & connect For daily use, make sure your headset is on the headset. test your connection
1 Place the headset over your phone's Bluetooth feature is turned on, and your ear. 2 On one phone...
User Manual - Page 9
turn on & off
7 turn on turnon&off
Open the headset boom.
The indicator light flashes three times then turns off
Close the headset boom.
The indicator light flashes blue three times, then flashes in blue and purple (if connected with a device) or is steadily blue (if ready to be paired). turn off .
User Manual - Page 10
wear with earhook
1 Remove and install all the supplied earhooks
to find a good fit.
2 Your headset comes ready for your left ear:
1
2
From Right Ear
8
put it on
To Left Ear You putiton can wear your right ear.
To change for your headset using either an earhook or ear cushion.
User Manual - Page 11
wear with ear cushion
1 Remove earhook from headset.
put it over your ear. 3 Flex the earhook and loop it on
9
User Manual - Page 13
... is medium"
green
"battery level is high"
talk time
less than 1.5 hours
between 1.5 to 3.5 hours
more than 3.5 hours
To save battery power, turn off the headset when you don't use it for an extended time by closing the boom. Press batterycheck both Volume Up and Volume Down buttons while not on...
User Manual - Page 15
... two phones, voice prompts help manage call functions such as voice dial, redial, and end call features are phone/network dependent.
Note: Your headset supports both Handsfree and Headset Profiles. See the instructions that came with your phone supports. Tip: When connected to execute a function on the desired phone. Accessing call
Press...
User Manual - Page 16
indicator statusindicators light (with charger plugged in)
headset indicator red
yellow
green
headset status
charging (battery level less than 50% charge) charging (battery level more than 50% charge) charging complete
14
status indicators
User Manual - Page 17
indicator light (with charger not plugged in)
headset indicator
off
three blue flashes
steady blue
rapid blue/ purple flashes
quick blue flash
headset status power off powering on/off pairing/connect mode connection successful
incoming/outgoing call on phone 1
status indicators
15
User Manual - Page 18
headset indicator
quick purple flash
slow blue pulse
slow blue flash
slow green flash
slow red flash
headset status
incoming/outgoing call on phone 2
connected (on a call)
standby (connected to one phone)
standby (connected to two phones)
idle (not connected to a phone)
16
status indicators
User Manual - Page 19
headset indicator
slow purple pulse
steady red
quick red flash
headset status connected call muted
attempting to connect low battery
Note: After 1 minute on a call or 20 minutes of inactivity, the light stops flashing to conserve power, but the headset remains on.
status indicators
17
User Manual - Page 20
... hold both the Volume Up and Volume Down buttons and Call button for 10 seconds until you hear "welcome to original factory settings, with the headset turned on, press and hold either Volume button and Call button until you hear "voice prompts on" or "voice prompts off".
restore to factory settings...
User Manual - Page 21
... not, press and hold the Call button and both the other device and headset, wait 10 seconds, then turn off . headset will not pair with the headset are turned off both Volume Up and Volume Down buttons until you hear "welcome to the Motorola H17" and see the indicator light steadily lit in blue, turn...
User Manual - Page 22
...Volume Down buttons until you hear "welcome to restart the Bluetooth feature and pair your phone and headset again (see "pair & connect" on page 3). If the Bluetooth feature was turned off or ...was turned on only temporarily, you need to the Motorola H17" and the indicator light is turned on ...
User Manual - Page 24
...fully charged accessory in high-temperature conditions
may permanently reduce the life of time you use headsets or headphones at high volume.
22 Hearing damage from any source for Battery-Powered Accessories...
• Do not store or use as low a volume as a Bluetooth® headset or other device) in temperatures below 0°C (32°F) or above 60°C (140&#...
User Manual - Page 28
... for the lifetime of ownership by the first consumer purchaser of the product.
Monaural Headsets. Length of Coverage One (1) year from the date of purchase by the first...consumer purchaser of the product.
26
Limited lifetime warranty for below . Ear buds and boom headsets that transmit mono sound through a wired connection.
Decorative Accessories and Cases.
Limited lifetime warranty...
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