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Motorola H17 Support Question

Motorola H17 Support Question

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Question posted by dinfrank on June 27th, 2014

Motorola H17 Won't Power On And No Charge Indication

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Request from MotoAgents on July 3rd, 2014 11:17 AM
Are you using the original Motorola charger?

Have you try a FDR to the H17?

How long ago did you purchase the H17?

I will really recommend you to do a FDR. You just need to press and hold the call button while turning on the Device. 

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Related Motorola H17 Manual Pages

User Manual - Page 3

Earhook Volume Up Button Ear Speaker Indicator Light Volume Down Button Boom Charging Port Call Button Microphones your new H17 Headset. Take yourheadset a moment to familiarize yourself with your headset 1
User Manual - Page 4

... your product. It should only be removed by a recycling facility. Any attempt to charge your headset before using it Close the boom and plug the charger into the charging port on your headset and a wall outlet. Note: Your battery is charging. Note: Headset is fully charged, the indicator light turns green. When the battery is not functional while...
User Manual - Page 5

... for help). pair & connect first phone 1 Turn off any Bluetooth devices previously paired (linked) with your headset. 2 Turn on the Bluetooth feature on your phone. 3 Turn on your headset and put headset on your Bluetooth phone(s). The indicator light becomes steadily lit in blue and you hear "ready to pair". 4 Follow voice prompts to...
User Manual - Page 6

... becomes steadily lit in blue and you hear "phone 1 connected" and see the indicator light rapidly flash in blue and purple. When your headset successfully pairs with your headset. 2 Turn your headset off first phone and any other Bluetooth devices previously paired with your ear. When connected, you hear "ready to pair". 4 pair & connect...
User Manual - Page 7

When you hear "phone 2 connected", your headset is connected to both phones. pair & connect 5 To connect to ... dial functionality. When connected, you hear "pairing complete". When your headset successfully pairs with your headset. 5 Follow voice prompts to connect your phone to your phone, you hear "phone 1 connected" and see the indicator light rapidly flash in blue and purple.
User Manual - Page 9

turn off Close the headset boom. The indicator light flashes three times then turns off. turn on turnon&off Open the headset boom. turn on & off 7 The indicator light flashes blue three times, then flashes in blue and purple (if connected with a device) or is steadily blue (if ready to be paired).
User Manual - Page 13

indicator voice light prompt red "battery level is low" yellow "battery level is medium" green "battery level is high" talk time less than 1.5 hours between 1.5 to 3.5 hours more than 3.5 hours To save battery power, turn off the headset when you don't use it for an extended time by closing the boom. Press batterycheck both...
User Manual - Page 16

indicator statusindicators light (with charger plugged in) headset indicator red yellow green headset status charging (battery level less than 50% charge) charging (battery level more than 50% charge) charging complete 14 status indicators
User Manual - Page 17

indicator light (with charger not plugged in) headset indicator off three blue flashes steady blue rapid blue/ purple flashes quick blue flash headset status power off powering on/off pairing/connect mode connection successful incoming/outgoing call on phone 1 status indicators 15
User Manual - Page 18

headset indicator quick purple flash slow blue pulse slow blue flash slow green flash slow red flash headset status incoming/outgoing call on phone 2 connected (on a call) standby (connected to one phone) standby (connected to two phones) idle (not connected to a phone) 16 status indicators
User Manual - Page 19

status indicators 17 headset indicator slow purple pulse steady red quick red flash headset status connected call muted attempting to connect low battery Note: After 1 minute on a call or 20 minutes of inactivity, the light stops flashing to conserve power, but the headset remains on.
User Manual - Page 20

... to factory settings Caution: This action erases all pairing information stored in your headset to the Motorola H17" and the indicator light is steady blue. 18 tips & tricks enable/disable tips&tricks voice prompts With the headset turned on, press and hold either Volume button and Call button until you hear "voice prompts on , press...
User Manual - Page 21

... Down buttons until you hear "welcome to the Motorola H17" and see the indicator light steadily lit in blue and you can problems? 19 Make sure the indicator light on . My headset will not enter pairing mode. If the indicator light is not steadily lit in blue when your headset is steadily lit in blue, turn off .
User Manual - Page 22

Make sure your phone is on and the Bluetooth feature is steadily lit in your phone and headset again (see "pair & connect" on page 3). If you need to the Motorola H17" and the indicator light is turned on in blue. Then follow pair & connect instructions on only temporarily, you may need more help, contact us...
User Manual - Page 24

To protect your hearing: • Start your fully charged accessory in temperatures below 0°C (32°F) or above 60°C (140... control at a low setting and use headsets or headphones at first and can exceed this range. Hearing damage from any source for Battery-Powered Accessories • Do not store or use your battery-powered accessory (such as possible. • Limit...
User Manual - Page 25

Also, using a mobile device or accessory may be found at www.motorola.com/ callsmart (in English only). Industry Canada Notice to Users Operation IndustryCanadaNotice is subject to block out noisy surroundings. &#...Always obey the laws and regulations on driving. End a call if you should stop listening to the device through your headset or headphones and have your hearing checked by your...
User Manual - Page 26

Motorola has not approved any interference received, including interference that may cause undesired operation. Operation is subject to the following measures: 24 This equipment generates, uses ...
User Manual - Page 29

...to normal wear and tear are Repaired or Replaced. Only batteries whose fully charged capacity falls below 80% of Motorola, are covered by this limited warranty. or (d) other acts which are...the date returned to abnormal usage or conditions; Length of Coverage The balance of Non-Motorola branded or certified Products, 27 Batteries. Periodic maintenance, repair and replacement of parts due...
User Manual - Page 31

... Software that is downloaded from the Internet), is provided "as is Covered? What Will Motorola Do? software that is not transferable. To avoid losing such data, software and applications ... reconditioned/ refurbished/pre-owned or new Products, Accessories or parts. Motorola, at its option, will at no charge repair, replace or refund the purchase price of the software products ...
User Manual - Page 35

... mobile device in your region. Do not dispose of mobile devices or electrical accessories (such as chargers, headsets, or batteries) with household waste. Alternatively, you may return unwanted mobile devices and electrical accessories to any Motorola Approved Service Center in a fire. Disposal of your Mobile Device & Accessories Please do not dispose of...

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